Customer Service Office
Resume:
Tanya K. Ogletree
Crestview, FL 32539
*********@*****.***
Objective: Seeking a position where I can use my skills to the benefit of the business and the community
Qualifications:
Knowledge in handling managerial functions in the day to day operations
Customer Service Skills
Professional
Experience working in a professional, team environment in a role with direct contact
Experience in basic procedures and principles of mathematic, and office duties
Experience in a cashier service functions, ability to handle cash and process debit/credit transactions
Experience in close of day functions w/regards to payment transactions (ie: credit cards, checks, cash)
Comfortable in handling confidentiality needs
Performance driven & detail oriented
Highly organized & effective
Proficient in Microsoft Word/Office, Quicken, (with skills in Excel)
Experienced w/vendor management
Experienced in internal & external correspondence
Experience w/collections
First Presbyterian Church (February 2004 – May 2012)
PO Box 766
Brewton, Alabama 251-***-****)
Effective working relationship with others; Deacons, Elders, Members, and the Public
Responsible for all Accounts Payable/Receivable
Responsible for all Payroll & Payroll Reports
Responsible for all Monthly, Quarterly & Yearly Payroll Taxes
Responsible for Distribution of Payroll Checks per policy and procedure
Responsible for Distribution payments to all Vendors
Responsible for the Entry of all Financial Contributions
Responsible for Reconciliation of Monthly Bank Statements
Ability to answer multi-line phone
Experience in fast paced environment
Ability to work independently and to complete daily assignments
Ability to work in chaotic environments with multiple interruptions during a normal workday
Ability to communicate effectively; orally and in writing
Ability to operate all office equipment (i.e.: computer, printers, fax machine, calculator and adding machine)
Ability to sort and file correspondence, reports and other materials
Ability to process contributions received by mail
Answered and screened incoming calls; ability to take messages and distribute to the appropriate individual
Provided information to the public regarding services provided and related programs
Performed a variety of receptionist and administrative duties such as (i.e.: typing, filing, copier support maintaining employee files, maintaining logs and reports and distribution)
Scheduled employees for mandatory and random drug testing
Scheduled background checks for all new employees
Experience in assisting with community events
Maintained updated computer software skills including church software applications, Microsoft Office and publishing software
Maintained all attendance records and membership rolls
Ordered all office supplies and supplies for nursery and kitchen
Responsible for outgoing and incoming mail and its distribution
Summary:
Ability to answer telephone, takes messages, sort incoming mail, and prepare outgoing mail
Ability to maintain positive working relationships
Ability to prepare reports, correspondence and memos
Ability to retrieves files and/or other documents
Ability to maintain office files
Ability to process payments, payroll checks and vendor payments
Ability to maintain confidentiality
Ability to order supplies
Personal References:
Rev. John Mathieu: 251-***-****
Earl Cooper: 251-***-**** or 251-***-****
Carl McInnish: 251-***-****
Cedric Peterson: 850-***-**** ext.: 104
Charlotte Hill: 251-***-****
Patricia Grantham: 850-***-****
Contact this candidate