Customer Service Mechanical

Tyshawna J. Springs

**** ******** ***** . **********, ** 27455 . 631-***-**** (Cell) .

**********@*****.***

PROFILE . Experienced in mechanical drafting and use of AutoCAD

. Excellent time management, organization, planning and

customer service skills

. Ability to work independently or in a team and with

diverse populations

. Strong work ethic, dependable, task oriented, able to

manage multiple tasks, quick learner

EXPERIENCE Novant Forsyth Medical Center

Winston Salem, NC

Patient Access Specialist- Financial Services

November 2011-Present

. Responsible for all registration activities, gathering and

processing of patient demographic and insurance

information.

RHA Howell Care Center Greensboro, NC

Developmental Technician August 2006-

November 2011

. Assist residents who have developmental disabilities with

daily living skills, transportation, development and

implementation of behavior

Industrial Process Solutions Inc.

North Wilkesboro, NC

Mechanical Drafter February 2009-

November 2011

. Provide the company with Mechanical Design /Computer Aided

Drafting documents for production

. Reverse engineer components of a specific machine, which

converts coal into clean energy using a process of extreme

heat

. Provide 2-D Reverse Drawings for machines already in

production

TRP Investments LLC Greensboro, NC

Freelance Project Fall 2008

. Provided client with 3D and 2D designs of an invention, set

to be patented

. Learned skills of working closely with clients to provide a

satisfying end product

. Used Autodesk Inventor to create a 3-D animated model to

visually show the usage of the product.

Community Development Corporation Onslow

County, NC

GIS Specialist Spring 2008

. Provided the Coordinator with information within a 20 mile

radius of the location of the CDC and giving a physical

address of registered sex offenders, using ArcGIS 9.2

. Provided information allowed the client to analyze the

positive and negative aspects of the community and

ascertain needs.

EDUCATION North Carolina Agricultural and Technical State

University, Greensboro, NC

B.S., Graphic Communication Systems and Technological

Studies

Concentration: Computer Aided Drafting and Design, December

2008

Related Coursework: Electronic Drafting, Architectural

Drafting, Mechanical Drafting, Geometric Dimensioning and

Tolerance, Graphic Animation, OSHA, Quality Control,

Interior Design

COMPUTER AutoCAD, Auto lisp, Adobe Illustrator, Adobe Photoshop,

Dreamweaver, Autodesk Inventor,

SKILLS ArcGIS 9.2, Autodesk 3-D Studio Max, Autodesk Revit

Building 9, Autodesk Revit Architecture

2008, Solidworks, AutoCAD Mechanical, Windows XP, Windows

Vista, Microsoft Office, Seimens, Citrix, OSA Gold

EXTRACURRICULAR

ACTIVITIES Technical Association of Graphic Arts Fall 2008

References & Supporting Documentation Available Upon Request

Contact this candidate