customer service, office

Location:

Posted:

June 19, 2013

Andrea Scott

**************@*****.***

Objective

Customer service position where my experience can be utilized to improve customer satisfaction.

Profile

• Enthusiastic, driven cashier with three years of retail and customer service experience.

• Flexible and versatile - able to maintain a sense of humor under pressure.

• Poised and competent with demonstrated ability to easily transcend cultural differences.

• Able to get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors

• Detail orientated and produced work that is orderly and attractive.

Skills

• Good written and verbal presentation skills. Use proper grammar and a good speaking voice.

• Excellent money-handling skills, with zero overages/shortages.

• Handled more than $2,000 a day ($40,000 a month) in cash sales.

• Routinely handled many customer contacts a day in a busy retail outlet. Averaged lower than a .001% complaint rate

• Good time management skills to ensure tasks are completed correctly and on time.

• Rapidly learn and master varied computer programs; recently completed Microsoft Office Suite certificate course.

Employment History

Advanced Marketing and Sales Kennewick, WA

Food Demonstrator / Merchandizing January 2013-Present

SOS Employment Group Prosser, WA

Labor (temp) November 2012-January 2013

Wal-Mart Superstore Richland, WA

Cashier June 2009-February 2012

Amazon.Com Kennewick, WA

Customer Service Agent June 2008-December 2008

Education

Yachats Job Corps- Certificate in Business 2001-2002

Yachats, OR

Hubert H Humphrey Job Corps-Certificate in Transportation 2002-2003

St. Paul, MN

Ashford University -Attending for AA in Business 2012-Present

References Available upon request