Sales Customer Service
Resume:
Florent Pegny
** ******* ** *.*******, Ontario M5G2K2
647-***-****. abyvwe@r.postjobfree.com
Sales Specialist
Proficient in both French and English
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Excellent interpersonal skills, able to build and sustain effective customer and partner
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relationships
4 years experience in sales (B to C & B to B)
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Consistently achieve top ranked performance in every position by bringing revenues and
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profits to new heights
Successful in identifying customers’ needs, solving customers’ problems and following-up
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Able to work independently as well as part of a team
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WORK EXPERIENCE
Sales Specialist
BilingualLink – Mississauga, Toronto, Aug 2012_Present
Business development and B2B interaction with C level clients (VP and HR manager)
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Recognized for developing new business opportunities with former and new clients
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through phone calls and emailing, outbound cold calling >50 per day.
Strategy-consulting and development of sales.
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Brand-building for the website, increase of traffic and its advertising income.
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Development of Web site strategy and statistical follow-up.
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Key Achievements :
Successfully organized and prepared the National Job fair at the international
centre of Toronto (30 booth)
Increased the number of customers and sales
Consistently met/exceeded quota surpassing targets
Trader Assistant
SFR (Telecom provider) - Paris, Oct 2009_Oct 2011
Support the international business team with pricing
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Dealing with suppliers through phone and email, B2B interaction
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Preparation of management reports & market analysis
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Key Achievements :
Consistently ranked as one of the Top Performers of the pricing team
Successful in maintain loyalty of former and new clients
2
Sales Partner (In Store)
SFR (Telecom Provider) – Madeleine, Paris, Oct 2008_ July 2009
Sales services and products to the customers
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Specialist in telecom, data, and cellular products
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Key Achievements :
Consistently ranked as one of the Top Performers in the store
Ranked number one store Top leaders in insurance item
Consistently met/exceeded quota surpassing targets as much as 119%
Marketing Assistant
Orange Business Services (Telecom Provider) – Paris, Oct 2007_ Oct 2008
Support to the Paris and neighbouring areas business team
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Analyze and contact prospects
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Manage business team and develop marketing strategies with B2B interaction
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Dealing with suppliers trough phone and email
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Key Achievements :
Surpassed quota in first 7 months.
Increased qualified pipeline opportunities by 65% in 9 months
EDUCATION
2009/2011: Master’s Degree in Business
ICD Business School, Paris
2008: BA Management and Company Organizations
University of Marne la vallée, Champs/Marne, France
KEY
SKILLS
Established strong team leadership skills while working on group based assignments as
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well as leading a team for coordinating project, promoting business service and
ensuring a high level of customer service
Exceptional organisation and time management skills
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Ability to work under pressure to tight deadlines
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Comfortable on working with Telephone and email
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Good skills in Microsoft Office pack
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Excellent Team worker
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REFERENCES
Available upon request
Contact this candidate