ADMINISTRATIVE ASSISTANT
Susan Battles
susan. *******@***.***
413C Acacia Street, Tracy, CA 95376 Phone: 209-***-****
Capabilities: Office & Program Administrative Support, Scheduling & Time Management.
Event Administration, Logistics. Personnel Management & Communications.
Database Administration & Records Management. Customer & Client Services & Support.
Attention to Detail, Data Integrity. Analytical. Innovative. Process Improvement focused.
Ability to quickly master business systems and provide superior program & team support.
Skills: Type 60wpm; Microsoft Office: Word, Excel, PowerPoint, Acrobat. Outlook, Meeting Maker.
Various databases & business systems in support of: Commercial Real Estate, Finance 8, Banking,
Science & Technology, Property & Equipment Management, Education & Training,
Work Experience:
Administrative Assistant - Special Assets Department 4/10 to 2/12
Fremont Bank (Contractor with: Nelson Staffing 510-***-****)
• Commercial Real Estate and Construction Loan Records Management.
• Determine property taxes due for newly acquired bank owned properties, track, process for payment.
• Process legal and other incurred expenses for payment; appraisals, insurance, fees, utilities; Tracking & Reporting.
• Audit preparation and recovery. Order credit reports, appraisals, property profiles, utilities change over, security.
• Assist with aREa property management & sales. Heavy filing, copying and scanning. Manage supplies, mailing.
Borrows Administrator & Division Secretary Property Management Division 7/04 to 1/08
Lawrence Livermore National Laboratory (Contractor with: lAP Worldwide Services 925-***-****)
• Managed all activity and contractual obligations for property borrowed by LLNL staff. SPOC
• Coordinated with clients, partners (Stanford, Lawrence Berkeley, etc.), vendors, security, shipping & receiving.
• Ensured compliance to laboratory and DOE policies and procedures
• Managed borrows database; detailed data entry and reporting
• Provided clerical support for the Division and back up support for the Directorate
Administrative Specialist III/IV Business Services Department (first year 7/04 to 7/05)
Lawrence Livermore National Laboratory (Contractor with: lAP Worldwide Services 925-***-****)
• Supported the department manager and 5 group leaders
• Scheduling & logistics; meetings, interviews, travel, conferences, walk-through inspections
• Attended weekly staff meetings, transcribed & distributed minutes and followed up on Action Items
• Assisted with presentations, audits, reports & correspondence. Processed expense reports & personnel actions
• Managed records, departmental updates, timekeeping, reception, phones, messages, faxes, mail, copies, & supplies
• Participated on Safety, Ergonomics & Employee Recognition committees
Office Management Assistant ("L" clearance) 9/99 to 6/03
Sandia National Laboratory, Livermore, CA
Secretarial support for a Senior Scientist, two managers and an international staff of scientist & technicians.
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• Arranged meetings, travel, conferences (around the world). Hosted conferences.
• Typed technical papers for publication (MathType). Publications database administrator (FileMaker, EndNote)
• Prepared letters, memos, seminar announcements, agendas, contracts, grant proposals, etc.
• Arranged interviews, visitor access, prepared hiring packages & work visa submittals.
Prepared expense and trip reports, shipping documents & loan agreements.
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• Purchased books, equipment & supplies. Researched & resolved audit investigations.
• Managed & maintained various records; Timecard Administrator. Submitted patent requests.
• Calculated cost against spend plan. Cross-trained new secretaries.