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Project Manager Customer Service

Location:
San Diego, CA, 92101
Posted:
June 19, 2013

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Resume:

MARK A. DUNN

**** *** ****** #***

San Diego, CA 92101

858-***-****

abyve4@r.postjobfree.com

PROFESSIONAL EXPERIENCE:

**** -**** ******* *************

GEMMA POWER SYSTEMS

Responsibilities include:

- Process weekly union payroll using ADP PC for Payroll, E-

Time and MS Access for 700

Trade workers in construction of a large power plant

2006 - 2008 HUMAN RESOURCE GENERALIST

HARRIS & BRUNO INTERNATIONAL

Responsibilities included:

- Exempt/Non-Exempt Recruiting

- Employee relations to include conflict

resolution, discipline issues, facilitation of

employer sponsored events

- Project Management to include creation of

new hire orientation program and

HRIS implementation

- Payroll Administration using ADP PayeXpert

and EZ Labor

- Benefits Administration

2005-2006 PAYROLL MANAGER

PRESBYTERIAN HOMES & SERVICES

Responsibilities included:

- Payroll processing for 2900 employees at 30

remote sites using Ceridian Payroll

- Managed large multiple databases using

Ceridian Payroll and API timeclock

System designed for health care facilities

- Report Creation using Ceridian Payroll

system and Crystal Reports

- Project Manager for consolidation from five

companies down to one in January 2006

- Supervision of payroll clerk

- Customer Service

2002-2004 HUMAN RESOURCE GENERALIST

UNITRON HEARING INCORPORATED

Responsibilities included:

- Exempt/Non-Exempt Recruiting

- Employee relations to include conflict

resolution, discipline issues, facilitation of

employer sponsored events

- Project Management to include employee

handbook design, vacation policy design and

HRIS implementation

- Payroll Administration using ADP/PC for

Payroll

- Benefits Administration

- Accounts Payable

2002-2002 HUMAN RESOURCE MANAGER

HOME DEPOT BLAINE MINNESOTA

Responsibilities included:

- Non Exempt Recruiting including large scale

seasonal hiring

- Wage/Salary administration including

management of review process vs. overall budget

guidelines

- Labor Management including weekly schedule

vs. sales budget forecasting

- Community Relations including management of

charity budget and facilitation of

corporate sponsored events such as Habit for

Humanity projects.

- Training to include facilitation of all

safety, quality, sales, orientation, and position

specific classes. Facilitated all community

based "Do it yourself" training.

- Employee Relations to include all conflict

resolution, discipline issues, round table

meetings and succession planning.

2001-2002 BENEFITS PROGRAM SUPERVISOR

MOUNDS VIEW PUBLIC SCHOOLS

Responsibilities included:

- Benefits administration for 2500 public employees including

6 different collective

bargaining units

- Chaired joint management/labor benefits committee

- Managed a sizeable group of retiree benefits including

pension plans, severance

programs and sole resource on medicare issues

- Managed leave of absence programs including FMLA, medical

and sabbatical leaves

- Monthly reconciliation of insurance billings averaging over

1 million dollars

1997-2001 HUMAN RESOURCE GENERALIST

ZOMAX, INC.

Responsibilities included:

- Recruiting for all exempt/non-exempt positions .

- Payroll Administration/HRIS report design using ADP PC for

Payroll/ReportSmith

- 401K and Stock Purchase/Stock Option administration,

including international sites

- Multi-Site benefits administration, including

health/dental/life/disability and flex plans

- Unemployment insurance administration/appeals

- Workers compensation administration/safety training/safety

committee oversight

- Employee Relations

- Training including Right to Know, sexual harassment, and

ISO

EDUCATION: ABC TECHNICAL COLLEGE SAN DIEGO, CALIFORNIA

AA degree in Electronics and Computer

Technology

TECHNICAL

SKILLS:

- Technical skills in :

Microsoft Word/Excel, Powerpoint, Access, ADP PC for

Payroll, ADP HRIS, Report Smith

Ceridian Payroll and Crystal Reports. Additional

training in Total Quality Management,

wage/hour, safety programs including, right to know,

blood borne pathogens,

lockout/tag out, ergonomics/proper lifting techniques

and violence prevention in the

workplace.

** Certified as a Professional in Human Resources by the

Society for Human Resource

Management ( SHRM ) in June 2001

ELECTRONIC SIGNATURE: Mark A. Dunn



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