Project Manager Customer Service
Resume:
MARK A. DUNN
San Diego, CA 92101
**********@*****.***
PROFESSIONAL EXPERIENCE:
**** -**** ******* *************
GEMMA POWER SYSTEMS
Responsibilities include:
- Process weekly union payroll using ADP PC for Payroll, E-
Time and MS Access for 700
Trade workers in construction of a large power plant
2006 - 2008 HUMAN RESOURCE GENERALIST
HARRIS & BRUNO INTERNATIONAL
Responsibilities included:
- Exempt/Non-Exempt Recruiting
- Employee relations to include conflict
resolution, discipline issues, facilitation of
employer sponsored events
- Project Management to include creation of
new hire orientation program and
HRIS implementation
- Payroll Administration using ADP PayeXpert
and EZ Labor
- Benefits Administration
2005-2006 PAYROLL MANAGER
PRESBYTERIAN HOMES & SERVICES
Responsibilities included:
- Payroll processing for 2900 employees at 30
remote sites using Ceridian Payroll
- Managed large multiple databases using
Ceridian Payroll and API timeclock
System designed for health care facilities
- Report Creation using Ceridian Payroll
system and Crystal Reports
- Project Manager for consolidation from five
companies down to one in January 2006
- Supervision of payroll clerk
- Customer Service
2002-2004 HUMAN RESOURCE GENERALIST
UNITRON HEARING INCORPORATED
Responsibilities included:
- Exempt/Non-Exempt Recruiting
- Employee relations to include conflict
resolution, discipline issues, facilitation of
employer sponsored events
- Project Management to include employee
handbook design, vacation policy design and
HRIS implementation
- Payroll Administration using ADP/PC for
Payroll
- Benefits Administration
- Accounts Payable
2002-2002 HUMAN RESOURCE MANAGER
HOME DEPOT BLAINE MINNESOTA
Responsibilities included:
- Non Exempt Recruiting including large scale
seasonal hiring
- Wage/Salary administration including
management of review process vs. overall budget
guidelines
- Labor Management including weekly schedule
vs. sales budget forecasting
- Community Relations including management of
charity budget and facilitation of
corporate sponsored events such as Habit for
Humanity projects.
- Training to include facilitation of all
safety, quality, sales, orientation, and position
specific classes. Facilitated all community
based "Do it yourself" training.
- Employee Relations to include all conflict
resolution, discipline issues, round table
meetings and succession planning.
2001-2002 BENEFITS PROGRAM SUPERVISOR
MOUNDS VIEW PUBLIC SCHOOLS
Responsibilities included:
- Benefits administration for 2500 public employees including
6 different collective
bargaining units
- Chaired joint management/labor benefits committee
- Managed a sizeable group of retiree benefits including
pension plans, severance
programs and sole resource on medicare issues
- Managed leave of absence programs including FMLA, medical
and sabbatical leaves
- Monthly reconciliation of insurance billings averaging over
1 million dollars
1997-2001 HUMAN RESOURCE GENERALIST
ZOMAX, INC.
Responsibilities included:
- Recruiting for all exempt/non-exempt positions .
- Payroll Administration/HRIS report design using ADP PC for
Payroll/ReportSmith
- 401K and Stock Purchase/Stock Option administration,
including international sites
- Multi-Site benefits administration, including
health/dental/life/disability and flex plans
- Unemployment insurance administration/appeals
- Workers compensation administration/safety training/safety
committee oversight
- Employee Relations
- Training including Right to Know, sexual harassment, and
ISO
EDUCATION: ABC TECHNICAL COLLEGE SAN DIEGO, CALIFORNIA
AA degree in Electronics and Computer
Technology
TECHNICAL
SKILLS:
- Technical skills in :
Microsoft Word/Excel, Powerpoint, Access, ADP PC for
Payroll, ADP HRIS, Report Smith
Ceridian Payroll and Crystal Reports. Additional
training in Total Quality Management,
wage/hour, safety programs including, right to know,
blood borne pathogens,
lockout/tag out, ergonomics/proper lifting techniques
and violence prevention in the
workplace.
** Certified as a Professional in Human Resources by the
Society for Human Resource
Management ( SHRM ) in June 2001
ELECTRONIC SIGNATURE: Mark A. Dunn
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