Michelle Valle

*** ******** ***** ***.

Orlando, FL 32828

321-***-****

abyv85@r.postjobfree.com

Objective:

To obtain a position in which I can utilize and enhance my current skills

while growing professionally within a company.

Qualifications:

Telecommunications, supervisor, management experience, customer service,

retail, computer skills, Excel, Microsoft word, Power Point, Windows,

10 keys, receptionist, clerical, Translation, fluent in Spanish and English

Work Experience:

2011 to 2013 Dan, Dan the Carpet Man, Sanford FL

Office Manager/ Administrator

Manage office, receptionist, schedule

appointments and technician's routs, dispatch

owner's assistant, payroll, collections, credit card process,

light accounting & filing.

2010 to 2011 Aon/Hewitt Corporation/ Spherion Staffing,

Orlando FL

Ongoing Customer Service Associate

Health & Welfare Benefit Administration

gave full enrollment support-including annual enrollment, new hires and

life events-via the Internet or Customer Service, helping to reduce manual

errors and premium overpayments. Helped employees get the right information

to make the most informed and most cost-effective health care decisions,

helped them navigate challenging health and medical care benefit

challenges. provides employers with a cost-effective alternative to

traditional retiree health care, while offering retirees a high-touch

service to help them make smart decisions about their health care (post-65

retiree health care exchange), Dependent Verification Services verifying

the eligibility of the employees' dependents. Worked with various programs

as CSPro, Lotus Notes, Windows, Plansmart, PlansGuard and Nice.

2006 to 2007 Xerox/ Via Health, Rochester, NY

AA-Color/Prepress//Backup Technician

Lead Operate Docutechs 6115, Docucolor

2045, Digipath Scanner, Document center 432, finishing's, Xerox ASF 100 and

150, light technician work, and backup technician when needed.

2005 to 2006 WIS International Inventory Services, Rochester/

Buffalo, NY

Inventory Specialist, Supervisor

Take financial, products, pharmaceutical counts, manager

assistant.

2000 to 2003 Frontier A Citizen's Communication, Rochester, NY

Traffic Administrator / Telephone Operator

Gave operator assistance on 411, local, long distance,

emergency, international, and Spanish calls. Translate individual, company

and conference calls. Filled out logs and any paper work as for 911, pay

phones, complaints, and credits.

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1999 to 2000 Eldre Components Inc, Rochester, NY

Production Worker

Powder coated, masked, unmasked, cleaned, sand blasted and

inspected bus parts for 747 jets, Ford and Motorola, read blue prints

1998 to 1999 Impco Enterprise, Rochester, NY

Group Leader / Quality Control / Supervisor

Supervised and trained thirty plus employees, inspected,

sorted and inspected

prepaid phone cards picked and packed orders for Fed Ex, UPS, and Airborne

Express, logged in orders in their systems, sorted mail, did clerical work,

file forms. Organize warehouse items, files and orders. Worked as

receiving clerk.

1996 to 1998 Urban Real Estate, Caguas, Puerto Rico

Manager/ Secretary/Receptionist

Managed the office while the owner was

in meetings or out of town, filled out all contracts for closing, banks,

lenders, clients, set up appointments for meetings, open house for the

clients and banks, and lenders. Show houses, answered phones, clerical

duties fax, filing, and attended the office by myself.

1994 to 1996 Office Max, Caguas, Puerto Rico

Supervisor of Business Center / Customer Service

Supervised and trained eight plus

employees, followed organizations hiring and terminating procedures,

organized work schedules and assigned tasks, took orders and filed them,

worked with Xerox and color copiers, called for parts and repair service,

took a storewide inventory and trained Managers, Supervisors, and employees

for other stores that were in the process of stores that were opening for

business

Education:

2009 to 2010 Colorado Technical University, Online

Associate of Science Medical Billing

and Coding

2003 to 2005 Monroe Community College, Rochester, NY

Criminal Justice in Police Science

2003 The Employment Connection, Rochester, NY

Employment Readiness Training

1990 to 1992 Art and Business College, Caguas, Puerto Rico

Airline and Tourism, Certificate

Practice: Extra Centro deViajes, Caguas, Puerto Rico

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