**** ********* ** *******, ** *****
Linda M. Crespo 954-***-****
*********@*****.***
Professional Profile
** ***** **********. ***** ** expertise Airlines, Tourism with Hotels & Casino Operations.
Skills Summary
• •
Costumer service Hotel & Travel Agent operations
• •
Computer Literate Casino Marketing
• •
Casino Operations Bilingual English/Spanish
Experience
Pride Air Conditioning C/S Agent OCT - 2008 to
MAR - 2012
• Computer Data Entry (scheduling costumers, New Accounts, cs issues.)
• Office Work (copies, Fax, mailings, Marketing, permit & credit departments assisted,
etc.)
• Costumer Service (troubleshooting, requesting A/C & Appliances repairs, in bound &
out bound calls, sales assisted etc.)
Experience
Wella International Receptionist MAR - 2005 to
JAN - 2007
• Office Work (copies, faxes, mailings, filling, shipping, supervisor assistance, etc.)
• Costumer Service (public relations, receiving vip costumers and suppliers, phones
etc.)
• Computer (data entry, micrsoft & excel system, mailings, vip cards, etc.)
Experience
Hyatt Cerromar Hotel & Casino Casino Marketing Hostess OCT - 1998 to
June 2004
• Computer entries (casino reservations, vip cards, slot & tables rating cards, credit
appliations etc.)
• Marketing (copies, Fax, mailings, flyers, casino promotions and activities coordinated,
etc.)
• Costumer Service (hospitality desk, phones, complimentaries, rating gambling
costumers etc.)
EDUCATION
Emory College Bayamon, P.R. Airlines & Tourism
with Hotels
Diploma, 1993