Customer Service Administrative Assistant

Caitlin L. Camara

* ****** ***** * New Bedford, MA 02745 * 774-***-**** * *********@*****.***

EDUCATION:

Emmanuel College, Boston, MA

Bachelor of Arts degree in Writing and Literature, May 2013

Bachelor of Arts degree in and Management, May 2013

GPA: 3.4

The Dry Cleaner by Val, Woburn, MA

Social Media Marketing Intern December 2012-

May 2013

update and maintain company website, Facebook, and LinkedIn account

create and maintain company Twitter and YouTube site

Emmanuel College, Boston, MA January 2012-May 2013

Note Taker for the Disabilities Office

Attend classes with students and transcribe extensive notes onto Microsoft

Word

Computer Lab Monitor October 2012-December 2012

Assist students with computer and printer issues and report broken

equipment to Facilities

Administrative Assistant for the Office of Arts and Sciences

October 2009-December 2011

Performed filing, paperwork, faxing, answering phones, scanning and

copying, and general computer work

FJM Enterprises, Weymouth, MA June 2008-May 2013

Marketing Administrative Assistant

Conducted post-job follow up, outreach to potential clients, and additional

marketing projects and tasks

Answered phones, scheduled appointments, filed and faxed paperwork, and

other administrative duties

Accounts Receivable duties, such as monitoring billing and collection

activities, posting payments on a timely basis, and invoicing customers for

services rendered

Eyewitness News, Providence, RI May 2011-August 2011

Internet Intern

Posted Associated Press stories to the WNAC/WPRI websites

Wrote original and updated existing stories for posting

Cut clips from, ran the teleprompter for, and assisted reporters in the

field during broadcasts

Coldstone Creamery, Dartmouth, MA

Crewmember March 2009-August 2011

SKILLS:

Computer: Mac and PC, MS Office (Word, Excel, PowerPoint), Outlook,

QuickBooks, Avid Newscutter, Final Cut Pro, basic HTML code, Photoshop,

Avid iNews, and Internet research

Customer Service: Strong communication skills, great customer service

techniques, and experience in the reception and administration fields

LEADERSHIP ACTIVITIES:

Emmanuel College Student Government Association

Executive Treasurer April 2012-May 2013

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