Management Project

Vengatesan.G

Business Analyst

Mail Me:****************@*****.***

Phone : +919*********

OBJECTIVE

To take a challenging role on business operations as Business Analyst

and give an efficient and effective solution that will help the

organization to achieve the best solution in business and ultimately

increase its productivity in market.

Summary

. More then 1+ years of experience in Business Analyst with wide

varieties of projects and environments.

. Gathered requirements from the business and technical end to develop

the web portal backend.

. Developed Software Requirement Specification (SRS) documents using

Visio and MS Office (The requirements for this project are being

subdivided into three separate Software Requirement Specification

(SRS) documents, one for each release of the project).

. Web sphere documentation for web based applications like search engine

optimization and content management system ecommerce and digital

marketing..

. Problem solving skills and building a liaison between business and

technical ends of the project

. Played a major role in documenting functional and technical

specifications.

. Assigned problems to appropriate software development team for fixes.

. Performed meetings and discussions to implement technology concepts.

. Conducted meetings with the Business representatives to review

products.

. Provided SDLC Methodology and project management and oversight for

developing internet marketing.

. Responsible for planning, staffing and mentoring of new Business

Analyst.

. Responsible for coordinating, tracking and updating project issues,

risks and change controls that impacted the BA Team.

. Successfully defined and integrated BA role within CRM Systems IT

Department: created requirements documentation, completed workflow

analysis, improved screen navigation, quality tested application,

produced and presented training manuals. This included several Clarify

applications, Clear Sales, Clear Support and the Clarify Beta release

of i-Sales new Enterprise Java Architecture Product

. Analyzing the market, including competitors and target audience.

. Develop customer relationship and identify sales opportunities.

. Forecast and achieve sales targets and revenue goals.

. Keep current with industry.

. Raise database.

. Lead management and follow up close to sales. Analyze and refine

business and functional requirement.

WORK HISTORY

Conflux software, Chennai, India

Business Analyst (January 2012- till date)

Responsibilities:

As a Business Analyst I was involved in various business operations

and helped the organization to achieve cost-effective production with

increased quality, efficiency and satisfied customer service, documenting

the business process by identifying the requirements and also in finding

the system requirements.

Educational Qualification

. M.B.A.(PRODUCTION AND OPERATION MANAGEMENT)

Nehru institute of information technology and management

Coimbatore.

Anna University (2010-2012)

78%

. B.E. (EEE).VSB Engineering College, Karur.

Anna University, Chennai, Tamil Nadu (2005-2009)

70%

. H.S.C. Govt.Hr.Sec.School, Velliyanai.

State Board, Tamil Nadu (2005)

83.67%

. S.S.L.C. Govt.Hr.Sec.School, Uppidamangalam.

State Board, Tamil Nadu (2003)

88.40%

SOFTWARE SKILLS

Microsoft Office tools[pic] namely Access, Excel, Outlook, PowerPoint and

Word, Lotus Notes, and good knowledge on Business Objects.

HIGHLIGHTS OF QUALIFICATIONS

. Experienced in preparing excellent documentation on business

requirements .

. Expertise in system design and development required for business

process.

. Vast experience in Project and Operations Management .

. Good written and oral communication.

. Excellent organizational, multi-tasking, and time-management skills.

. Ability to maintain project and support documentation.

PROJECT DONE IN MBA

Title : Improve Customer Complaint Resolution Process Using Six

Sigma

Method : Six sigma DMAIC

Company name : Best forgings pvt ltd

Duration : 4 months

Description:

This project has substantially benefitted the organization by reducing

the follow-up time For customer complaint resolution, lowering the closure

time and decreasing the ratio of Pending complaints. The DMAIC approach of

Six Sigma is a systematic methodology Utilizing training, measurement and

data analysis tools to identify the root causes of high Cycle time and also

eliminate these causes for improving the current process and thus Achieving

better results.

PROJECT DONE IN BE

Title : Speed control of permanent magnet dc motor by using

fuzzy logic

Method : Fuzzy logic

Duration : 3 month

Description:

This paper presents an insight into the speed control of D.C motor

using a fuzzy logic controller to meet the desired speed. Fuzzy logic is

one of the most successful applications of fuzzy set in which the variables

are linguistic rather than numeric. A fuzzy logic controller (FLC) is based

on a set of control rules (fuzzy rules) among linguistic variables. The

personal computer provides the necessary flexibility in setting any speed

profile with the use of fuzzy packages.

INTERNATIONAL CONFERENCES

. Attending international conference on" global challenges in hr

practice" held by Nehru institute of management studies- Coimbatore.

. Attending conference on" risk in global supply chain management" held

by Nehru institute of management studies- Coimbatore.

. Undergone a Market Study at" uzhavar santhai" Singanallur,

Coimbatore.

. Won Second Place in The Class Meet on the topic "the emerging trends

in automobile industry" held at NIMS, Coimbatore.

COMPUTER PROFICIENCY

. Operating systems: windows 98, 2000

. End user application: Microsoft Office, Excel, power point.

PERSONAL SKILLS

. Strong analytical and documentation skills.

. Problem solving and communication skills.

. Strong client interaction skills.

. Presentation Skill.

EXTRACURRICULAR ACTIVITIES

. NSS- National Social Service - worked in local body election-2006 in

Karur District.

. Co-ordinator for the business line club.

. Participated in intercollegiate management fest "TIECOONS-2K10" In

Jamal institute of management - Tiruchirappalli.

. Participated in "genesis 2010" In Nehru College of management-

Coimbatore.

. Organizer for the international conference on "HR Challenges in Global

Business".

. Playing puzzle games.

. Playing Sudoku.

Sign

(Vengatesan.G.)

Contact this candidate