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Manager Customer Service

Location:
Circle Pines, MN
Posted:
June 18, 2013

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Resume:

STEPHEN L. GOODWIN **** Scholar Lane

217-***-**** Holt, Michigan 48842

abyto3@r.postjobfree.com

BACKGROUND SUMMARY

CFO, General Manager, and Registered Professional Engineer with MBA and

BSEE degrees. Over thirty years experience covering financial reporting,

accounting, purchasing, general management, project management,

forecasting, marketing, sales, operations, plant engineering, maintenance,

and electrical engineering. Demonstrated track record of customer service,

team building, leadership, cost reduction, and project management within

quality conscious organizations. Experienced in heat treat, foundry,

forging, and machining processes. Earned an MBA degree (With Distinction)

in 2002, focusing on finance and strategic management.

PROFESSIONAL EXPERIENCE

FORGED COMPONENTS INC., Humble, TX, Currently: CFO - responsible for all

financial, human resource, IT, and corporate administration functions at a

$55M/yr, multi-company group. Significantly improved financial record-

keeping, book-keeping, reporting, budgeting, costing, and variance

analysis. Arranged an $8M financing package.

GOODWIN CONSULTING, Holt, MI, 2011-2012: Self-employed finance, management

and engineering consultant.

BHARAT FORGE AMERICA, INC., Lansing, Michigan, 2006 to 2011:

CFO - Responsible for all financial activities; planning, budgeting,

reporting, treasury, financing, and purchasing. Report to CEO and to

parent company finance executives. Key member of management bargaining

team that achieved a 34% wage and benefit concession from the UAW in 2010.

Financial/Treasury projects: Improved 1) budgeting process, 2) cash flow

management and cash needs forecasting, 3) accounts payable processing, 4)

monthly financial reporting, 5) cost accounting and job pricing, 6)

refinanced $10M in debt to more favorable terms, and 7) improved accounts

receivable processing and collections.

Senior Project Manager - Responsible for a $5 million project to supply

forged automobile crankshafts to the domestic market including purchasing

of equipment and construction. Work closely with finance on costing,

margin analysis, and project justification. Responsible for plant energy

utilization and conservation.

. Reviewed company forging lines in India, Germany, and Sweden.

. Attended customer meetings with Ford and Chrysler.

. Helped resolve machining issues at Ford.

. Recommended installing a power factor correction system and an energy

conservation program with a savings of 10% ($200,000/yr).

STEPHEN L. GOODWIN Page Two

BODYCOTE THERMAL PROCESSING (formerly Metal-Lab), Sturtevant, Wisconsin,

1993 to 2003:

General Manager / Plant Manager - Responsible for the operation and P&L of

a $5 million dollar per year commercial heat treating business with over

1,000 customers, 39 employees, 10 vacuum

furnaces, 3 ion nitriding units, and 5 induction heat treating units.

Business management including accounting, financial reporting, purchasing,

budgeting, sales, marketing, heat treating, quality assurance, engineering,

customer service, personnel, and governmental compliance.

Profitable for 10 straight years; reduced electrical costs 10% through

improved scheduling.

Managed a 40% increase in sales with only a 5% increase in manpower.

Directed building expansions, the purchase and installation of four vacuum

furnaces, and the relocation of an induction heat treating department and

other equipment.

Successfully transitioned work and customers in from two sister plants that

closed.

Contributing team member of a successful ISO 9002 registration program.

Zero OSHA citations and a well above average safety performance for 10

years.

FORD MOTOR COMPANY, Dearborn, Michigan, 1992 to 1993:

Senior Manufacturing Engineer - Assistant leader of a project team planning

the design and construction of an automotive crankshaft forging plant in

the Detroit area.

Contributed to equipment specification and layout on the entire project.

Significant involvement in planning for the induction heating equipment,

die shop, and building.

LADISH CO., INC., Cudahy, Wisconsin, 1991 to 1992:

Superintendent of Hot Forming - Responsible for the operation of the forge

shop, die room, die engineering, and process support departments in a

forging facility with 1,600 employees.

Managed the forging of $162 million per year of product.

Controlled annual expenditures of $32 million.

Directed a workforce of 400 employees represented by 6 unions.

Participated on a process improvement team focusing on team problem

solving.

WYMAN-GORDON COMPANY (Now Thyssen-Krupp Crankshaft Co.), Danville,

Illinois, 1979 to 1991:

Operations Manager, 1990 to 1991 - Responsible for operation of the forge

shop, heat treat, finish, inspection, purchasing, die shop, plant

engineering, and maintenance departments in a 200 employee forging

facility. Work closely with the plant controller on burden rates, cost

accounting, and budgeting.

Managed a production volume of $30 million per year and annual expenditures

of $26 million.

Directed a workforce of 150 employees in a union environment.

Negotiated a new electrical energy rate for a cost avoidance of $1 million

per year.

Reduced labor input by 9% by reorganization and stringent control.

STEPHEN L. GOODWIN Page

Three

Plant Engineering Manager, 1986 to 1990 - Responsible for the operation of

the plant engineering and maintenance departments.

Participated on a joint venture project team with Sumitomo Metal

Industries. This resulted in a new company, International Crankshaft Inc.,

which is now producing forged crankshafts.

Visited forging facilities and steel mills in Europe and Japan.

Assisted in the successful negotiation of a contract problem concerning

mandatory overtime.

Manufacturing General Supervisor, 1984 to 1986 - Responsible for the

operation of the forge shop, heat treat, finish, inspection, and

maintenance departments.

Successfully directed a workforce of 150 employees which had previously

required two managers.

Plant Engineering Supervisor, 1982 to 1984 - Responsible for capital

projects, environmental affairs, and energy.

Recommended the change to interruptible electrical service for a cost

savings of $1 million/yr.

Promoted the installation of an electrical demand controller for an annual

cost savings of $90,000.

Electrical Engineer, 1979 to 1982 - Responsible for capital projects,

trouble shooting, and electrical power.

Directed the electrical installation of a $17 million expansion.

Recommended 3rd shift utilization of production equipment for an electrical

cost avoidance of $780,000 per year.

STEPHEN L. GOODWIN Page

Four

EDUCATION

UNIVERSITY OF WISCONSIN-PARKSIDE, Kenosha, Wisconsin

MBA, 2002

With Distinction, GPA 3.96/4.0

UNIVERSITY OF ILLINOIS, Urbana, Illinois

BS, Electrical Engineering

Highest Honors . Dean's List . James Scholar

GPA 4.82/5.0

CONTINUING EDUCATION AND REGISTRATION

MBA Courses, Eastern Illinois University, Charleston, Illinois

ACT!, Excel, Word, LOTUS 1-2-3, and Windows classes

Statistical Process Control, Ladish Co. / Wyman-Gordon

Registered Professional Engineer in Illinois

PUBLICATIONS

"Criteria of Induction Heating for Crankshaft Forging"

Industrial Heating, December 1982

AFFILIATIONS

Institute of Electrical and Electronics Engineers (IEEE)

Tau Beta Pi, Engineering Honor Society

American Society for Materials (ASM)



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