ANGELA F. NARVAEZ
**** *. ******* ******, #* Telephone: 562-***-****
Long Beach, CA 90814 E-mail: **********@*****.*** Cellular: (562)
SUMMARY OF QUALIFICATIONS
A results-oriented professional with excellent qualifications and
background relating to ACCOUNTS PAYABLE, ADMINISTRATIVE ASSISTANCE,
CUSTOMER SERVICE and as a SUPERVISOR. Possess outstanding communication
and interpersonal skills. Very resourceful, analytical and adaptable.
Resolve problems with tact and diplomacy. Motivated and enthusiastic
towards customers and co-workers.
Exhibit a flexible attitude and perform successfully independently or as
part of a cooperative team effort. Efficient and detail-oriented with
superb time management skills. Interface well with all levels of
management, personnel and clientele from diverse backgrounds and
disciplines. Present a professional and positive company image at all
times.
PROFESSIONAL EXPERIENCE
FILE CLERK . Deutsche Bank - Santa Ana, CA
Sorting, filing and preparing boxes with labels for documents to be
filed on the shelves. Open mail on a daily basis and sort
files in loan number order to be delivered to the processing
department. Worked in the processing department to verify original
signatures on the documents the note, mortgage, and title. Prepare
UPS and Fedex packages for files in a timely manner to be mailed to
the various banks. ( April to July 2012)
CHECK PROCESSOR ( Bally Total Fitness - Norwalk, CA
Responsibilities included handling the accurate and timely
verification of approximately 500 incoming check/payments on a
daily basis. Evaluated checks for accuracy on pre-printed and
existing file system information. Performed reconciliations on
all check runs and evaluated check audits for security purposes.
Ensured that checks were ready for mailing in a timely manner.
Coordinated closely with the mailroom for any special delivery
requirements including return receipt items. Answered questions,
resolved any issues or discrepancies and provided a high level of
customer service. Collaborated on team initiatives to streamline
processes and initiated procedures to reflect current conditions.
Named "Top Performer of the Year" for 2005. (2004 to 2009)
A/P INVOICE PROCESSOR ( Bally Total Fitness - Norwalk, CA
Received invoices from area offices to ensure accuracy in all
information including signature, authorization and batching
requirements. Audited up to 1,000 invoices daily. Reviewed
invoices to ensure no alterations existed and resolved any
discrepancies immediately.
Composed correspondence and returned items to offices as needed
for correction or re-entry into the system. Scheduled temporary
and part-time staff. Trained new employees. Managed interns from
trade schools and high schools. (2000 to 2004)
A/P MATCHER ( Bally Total Fitness - Norwalk, CA
Matched invoices to the checks and verified information printed on
the checks against the invoices. Prepared packages for each day
of the week. Pulled open invoices to await filing until the next
day's matching. Verified invoices to the batch sheets sent by the
area. Opened, date-stamped and distributed invoices to various
departments. (1996 to 2000)
DATA ENTRY ADMINISTRATOR ( Ancescor Medaphis Corporation - Los Angeles, CA
Reviewed and processed medical information for generated claims.
(1994 to 1996)
DATA ENTRY CLERK ( Southwest Leasing & Rental Corporation - Los Angeles, CA
(1988 to 1993)
EDUCATIONAL BACKGROUND
Graduate ( Microcomputer Data Entry - TTI Career Training Center - Los
Angeles, CA
Continuing Education: Excel 2007 Class - La Mirada/Norwalk Adult School -
Norwalk, CA (2010-2012)
Certificates: Accounts Payable ( Accounts Receivable
Calculating Machine Operator ( Office Cashier ( Payroll
Computer Skills: Windows ( WordPerfect ( Word ( Excel ( PowerPoint
Access ( Internet/E-mail ( Ross Financial System ( Keyboarding Speed: to
40 wpm
REFERENCES: Available upon Request COMPENSATION: Open to Negotiation
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