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Quality Assurance Management

Location:
Jacksonville, FL, 32097
Salary:
77,000 annually
Posted:
June 18, 2013

Contact this candidate

Resume:

Eric Darnell Peterson

***** ******** *****

Yulee, FL 32097 US

Day Phone: 216-***-****

Evening Phone: 904-***-****

Mobile: 216-***-****

Email: abyseg@r.postjobfree.com

Work Experience

Safety Controls Technology 04/2013 - Present

Cleveland, OH United States Salary:

70,000.00 USD Per

Senior Safety and Health Specialist

Safety and health management of contracted work sites and industrial

facilities. Conducts inspections and audits of facilities and construction

sites. Makes recommendations on methods to correct observed hazards, issues

and concerns. Provides a detailed report of findings. Interviews workers,

witnesses, management officials and other contracted employees at work

sites. Provides program management of safety and health programs for a

host of clients. This include review, writing, rewriting a summarizing

company programs. Monitors programs and provides written adjustment or

changes as necessary and conducts trends analysis or worksite injuries /

illnesses.

Project management experience. Provides project management to customers /

clients who require hands-on management of their work sites. Visits work

sites and direct project changes as necessary while onsite. Facilitates

and monitors progression of those work sites to completion. Once

completed, a summary report is written and provided to the customer /

client. Assigns work to junior safety and health technicians as necessary.

Monitors their work in conjunction with contract requirements. Ensures

work performed correlates to project requirements and does not exceed

contract stipulations.

Maintains a time-managed schedule to ensure all projects are monitored and

maintained. As well, to ensure all programs are monitored, updated and

maintained as well. Uses a host Microsoft products to assist in the

project and program management.

Contract Administration: Facilitates contract management and ensures that

contract specifications are met both for the company and the client.

Ensures budgeting and forecasting requirements are met for contract

sustainability. As well predicts current and future costs to ensure those

costs are kept to a minimum for customer satisfaction. Maintains good

relationships with contract partners on an ongoing basis. Meets with

various levels of client management to ensure all levels are made aware of

any changes or adjustments in the contract or services provided / obtained.

Evaluation and problem solving are other responsibilities of my contract

management duties which are continuously evaluated and monitored to ensure

both company and client satisfaction. Problems are generally adjudicated

within a short amount of time.

Teaching and education: Provides training classes on OSHA and other safety

related regulations / guidelines. Creates, develops and instructs the

training material. Provides tests and certifications of material trained.

Evaluates student learning activity and requests a survey of teacher

abilities once complete. Conducts speeches and other informational

meetings, conferences or seminars as requested.

U.S. Department of Labor/OSHA

Cleveland, OH United States

07/2000 - 06/2013

Salary: 93,000.00 USD Per

Assistant Area Director (This is a federal job)

Lead Compliance Officer (Inspector) and Compliance Assistance Specialist

(Consulting)

I have performed the following duties for approximately 13 years as a Compliance

Officer and Compliance Assistance Specialist GS-13, for the Department of Labor /

OSHA

Expert knowledge in 29 CFR 1910, 1926, 1915. Supervised compliance officers who

conduct safety and health inspections and fatality/accident investigations of

private companies and federal government workplaces. Facilitate the collaboration

and association of joint inspections/investigations with other federal and state

enforcement agencies. Review and approve case-files as submitted by compliance

staff. Train and evaluate compliance officers in relation to their effectiveness to

accomplish the mission of the agency. Ensures accuracy and efficiency with all

related enforcement programs. Negotiates settlements on behalf of the agency to

ensure a deterrent effect and promote safety and health in the workplace and

ensures follow-through by the agreeing parties.

Expert in conducting inspections of private businesses, medical facilities, plants

and construction sites to determines compliance with occupational safety standards

and regulations. With experience conducting 800+ inspections and investigations,

investigates accidents, multi-fatalities and employee complaints concerning

hazardous work operations and conditions. Review work processes, practices and

conditions characteristic of the site to be inspected, and studies information

available from previous compliance reviews. Visit site, explain purpose of

inspection and legal authorization to complete survey and evaluates mishap history

and safety program. Inspect work sites, work operations and conditions, recording

hazards and obtain evidence and regulatory violations through use of measurement

devices and by photographing unsafe conditions. Expert interviewer: Interview

witnesses, management, labor representatives and employees to acquire specific

details of accidents, hazardous operational processes and conditions. Requires

employer to voluntarily abate serious or imminent danger conditions and provides

assistance to resolve hazards encountered by workers. Conducts meetings with

employer, review hazards and violations noted and advises the employer of penalties

resulting from investigations/inspections and employer rights and obligations under

the Occupational Safety and Health Act. Investigate mishaps resulting in fatalities

or injuries and serious accidents such as explosions; record conditions related to

mishap, assess the potential of a recurrence, interview witnesses and determine

citation and type of penalty to be assessed. Assist agency attorneys in the

preparation of cases for hearing before agency review judges; testify under

examinations conducted by attorneys representing the agency and opposing counsel

during depositions and trials. Coordinate with other law enforcement agencies

including federal, state and county. Train new employees and provide on-the-job

experience with a variety of techniques and procedures to evaluate compliance with

safety standards. Audits company safety and health records to ensure compliance

with government regulations and the Voluntary Protection Program (VPP). Performs

job hazard analysis.

Required to write reports regarding information and evidence discovered through in

depth investigation. Reports are written within a timely manner and include all of

the facts concentrated on the investigation/inspection. Expert in safety program

management. Develops and conducts training, briefs managers and recommends

corrective actions.

Familiar with Title 18 of USC to include arrest techniques, search and seizures,

rules of evidence and interviewing witnesses and subjects and a host of other

concepts outlined by the regulation (jurisprudence).

Knowledgeable of other regulations as associated with the various U.S. DOL agencies

to include, Wage and Hour, Office of Workers Compensation, Office of

Labor-Management Standards, U.S.Vets, EEO, OIG and others.

Knowledgeable and experienced in emergency management systems. Led my office in

partnering with outside organizations to ensure continuity of operations should any

national or local emergency occur. Received training in the Incident Command System

as provided by the Federal Emergency Management Administration (FEMA). Competent in

the Incident Command System (ICS) structure and experienced in participating actual

emergencies. (Hurricane Katrina and local emergencies)

Have successfully conducted safety and health inspections of the railroad industry,

construction industry, warehouse industry, manufacturing industry, medical

industry, utility industries and the federal government. I have consulted with the

agricultural industry, aviation industry, concrete industry, crane and operators

industry and the shipping industry.

Well experienced in the quality assurance process, surveillance, monitoring and

management.

Ohio Air National Guard (U.S. Air Force)

Mansfield, OH United States

03/1990 - Present

Salary: 14,000.00 Per ear

MSG Executive Officer (This is a federal job)

Supervisor: LtCol Michael Howard 419-***-****)

**Secret Level Clearance**

Mission Support Group Executive Officer (Captain)

Administrative Officer for the Mission Support Group Commander. Responsible for

programs management, assist and monitor self-inspection and quality assurance

programs. Establish and maintain mentoring and other developmental programs.

Communication Squadron Commander (Captain) Dec 2006 to Jan 2012

Commander of the 179th Communications Squadron. Responsible for the management and

development of flight initiatives, Air Force requirements and the administration of

the training program and development of the squadron's personnel. Recognized as the

Communication and Information Officer, which includes the security of classified

information and information systems (servers, laptops, networks, etc). These

systems ensure command and control capability and facilitates the ability to

protect personnel and equipment during peacetime and wartime. Ensures the integrity

and security of communications property. Responsible for maintaining the operation

of all network and secured network communications (including LAN, wireless, and

telephone communications equipment), and accountable for all systems related

equipment.

Responsible for Unit Compliance Inspection auditing programs. Duties include

planning and ensuring squadron/flight programs are in compliance with Air Force

instructions and regulations. Responsible for mandating each function, section,

office or program in compliant with all related regulations. This means a

self-inspection conducted prior to the Agency's audit team inspection. Previously,

I successfully passed seven previous inspections with at least two qualifying for

the Outstanding Unit Award.

Quality Assurance (military process of Self Inspection): Expert in the process of

quality assurance via the military system of self-inspection. Evaluate squadron and

flight operations and ensure compliance with the self-inspection program for Unit

Compliance Inspection purposes. Use spreadsheets for continuous evaluation and

scrutiny of programs as well as review / validate those programs for completeness

and compliance.

Extensive knowledge of Emergency Management Protocols and the Incident Command

System, (military system equivalent: Emergency Operations Center): Extensive

experience as a manager in a command and control system, as well knowledgeable of

command and control protocols, survival recovery, personnel accountability,

personnel and equipment security, communications continuity and security, building

security, ensuring continuity of operations, building partnerships with outside

organizations, managing resources, managing emergencies, dealing with the media and

resolving issues as necessary.

President of the Company Grade Officers Council: Ensure the continued development,

leadership and training of the junior officers within the unit. Provide guidance to

members on methods of assisting other Wing organizations and functions. Provide an

outlet for junior officers to discuss mission objectives and other related concerns

or issues. Facilitate and focus the group's efforts to positively impact the Wing

and its objectives.

Recently conducting fingerprint operations as a means of processing security and

background check paperwork for newly assigned members and members with

re-validation checks. (Trained in criminal investigation, fingerprinting was a

component of the course). Knowledgeable in the methods of protecting personally

identifiable information (PII), as well as classified information. Knowledgeable

and experienced in Computer Security, Information Security and Operations Security

to include the various levels of those security types.

Other related duties include problem solving personnel and organizational issues

and concerns, conflict management and the application of disciplinary actions in

accordance with military regulation (UCMJ). Periodically investigates financial

misconduct, drug and alcohol abuse and the mismanagement of governmental property.

Training Manager 1990 to 1995 / 1998 to 2000 (additional duty)

Managed and administered the base / unit training and education functions. Duties

included ensuring members received proper training IAW Air Force

Instruction/Regulations. As well, duties included secondary education opportunities

were provided to members wishing them.

Public Health Technician 1995 to 2000

Duties: conducting inspections of a host of military facilities. The basis of which

included restaurant inspections of food storage, food preparation, facilities

sanitation and other inspection related duties. Expert:

Communication/education/research/monitoring

Trained at Brooks AFB in Public Health. Trained to inspect various meat and the

meat processing. Trained to recognize diseases in meat and other products. Educated

in epidemiology, communicable disease and anatomy and physiology. Trained hospital

medic

Lakeland Community College

7700 Clock Tower Drive

Kirtland, OH 44094 United States

01/2003 - 06/2010

Salary: 3,500.00 USD Per Year

Hours per week: 3

Part-time Instructor

Supervisor: Jeannette Brosseman 440-***-****)

Part-time instructor teaching first and second year college students in the

fundamentals of two classes, Public Speaking and Interpersonal Communications.

Educated students on the purpose and need for communication in society as well as

the need to be able to effective communicate with others for the reasons of

providing information, persuasion and interpersonal communication.

Covered fundamental topics such as public speaking, information sharing,

persuasion, deceit, career obtainment, motivation, speaking in forums, power-point

presentations, etc.

Provided the Myers-Briggs Personality Type Indicator training/evaluation. Helped

students to decide a career path based on their communication and personality type.

Considered an expert in public speaking and interpersonal communication.

Evaluated students over the course of 16 weeks of study. Held an average 4.5 on a 5

point scale based on student evaluations of the instructor (my teachings).

Department of Defense

Cleveland, OH United States

09/1992 - 07/2000

Salary: 28,000.00 USD Per Year

Military Pay Tech/Contact Representative (This is a federal job)

Supervisor: Carolyn Jenkins 216-***-****)

Basic Accounting and Auditing principles (Similar to accounts payable and accounts

receivable).

Duties included locating and auditing discrepancies found in the retired, reserve

or active duty pay accounts. Once discrepancies are found, a recalculation of the

military pay account is performed.

Applying federal regulation to discrepancies and recalculations

Validate re-computations and issue payment accordingly

Military pay calculations and computer input.

Familiar with the Survivor Benefit Plan and its related regulation and computation

Understand the use of Pay Bills and Cost of Living Allowances (COLA) in the

calculation of military pay.

Processed debts and credits on members pay accounts.

Wrote correspondence to members regarding pay actions/changes to their accounts.

Assisted in training new employees.

Telephone Operations (Customer Service Call Center) - all of the above duties (pay

corrections and input), but done by phone.

Collateral duties as a Union Steward (AFGE) - duties included adjudicating

grievances against management for a host of issues including work assignments,

unfair labor practices, contractual issues, performance appraisals, employee

relations and other Labor / Management issues. Following union procedural issues to

ensure validity of operations and internal elections / voting

Trained in fact-finding and investigations. Capable of discovering the root causes

to grievance issues and able to negotiate settlements at the lowest level possible.

Usually required to be a mediator for issues between employer / employee and

employer /employee relations. Involved with low level negotiations with managers to

ensure employee rights in the he area of EEO, Labor/Management and other programs

required by federal law.

Trained in Alternate Dispute Resolution and Equal Employment Opportunity.

Participated and held responsibilities in the local union office during union

elections, bargaining and other union functions. Held the position of Congressional

Liaison duties included meeting with congressional representatives in Washington

D.C. and lobbying for support for federal workers.

Collateral duties as an EEO Counselor and Special Emphasis Manager for (American

Indian Focus) DOD, initially trained at DEOMI in the ways to perform fact-finding

inquiries and provided special training in the areas of special emphasis.

Conducted several fact-finding inquiries with a focus on race, national origin,

gender, reprisal, age, merit promotion and Reduction in Force (RIF). Very

successful in finding resolution for all the cases that I was assigned. Excellent

researcher with the ability to apply federal, state or local regulation to any

investigative scenario as necessary.

Resourceful, energetic and very perceptive.

Ameritrust Co NA

4001 Woodland Ave

Cleveland, OH 44114 United States

06/1988 - 08/1990

Salary: 12,000.00 USD Per Year

Teller II

Accounting principles

Exchange of money, checks, food coupons and other forms of currency for the deposit

into or withdrawal of personal or corporate accounts. This also included the

payment of mortgage loans, car loans, personal loans, utility bills and other

payment types.

Processed federal I and EE bonds, municipal bonds, foreign currency, direct

deposits and other types of currency

Duties also included the order of branch cash which ranged in amounts of $100,000

to approximately $400,000, on a bi-weekly basis, depending on the expected amount

of customer traffic. Required to count all cash and validate the amounts were

correct. Distributed cash to other tellers and reclaimed cash as necessary to

ensure cash amounts were kept to a minimum. Required to ensure the branch and each

teller balanced daily.

Responsible for protecting and securing branch cash. Secured cash and other

currency in the branch vault. Required to close, lock and secure vault and set

branch alarms. Knowledge of bank security protocols such as bait money, dye packs,

alarm setting, camera and film changes and alarm protocols

Automated Teller Machine: processed the ATM transactions, ensured the machine

worked properly and balanced its transactions daily.

Skilled in accounts receivable and payable.

Friendly Ice Cream Inc.

719 Randall Park Mall

Bedford, OH 44146 United States

04/1986 - 01/1987

Salary: 4,000.00 USD Per Year

Float (Cook, Waiter, Fountain, Dish washer)

Supervisor: Brad Siefke 999-***-****)

Initially hired to work the ice cream fountain. After doing a good job, I was

selected to perform grill duties and cook customer food orders. Later I showed

promise with waiting on tables, so I was given the position of Float where I was

able to perform all of the restaurant duties.

Education:

American Public University Manassas, VA United States

Some College Coursework Completed 07/2013

Major: Homeland Security Minor: Emergency Management

Relevant Coursework, Licenses and Certifications:

Working to complete a Graduate Certificate in Emergency Management. Later

intentions are to complete a Graduate Degree in Homeland Security.

Squadron Officers School Maxwell Air Force Base, AL United States

Technical or Occupational Certificate 06/2012

Credits Earned: 15 Semester hours

Major: Military Studies / Homeland Security

Relevant Coursework, Licenses and Certifications:

Air Force Course need for Promotion to the rank of Major.

Community College of the Air Force Montgomery, AL United States

Associate's Degree 06/2000

Credits Earned: 64 Semester hours

Major: Public Health Technician

Cleveland State University Cleveland, OH United States

Bachelor's Degree 06/2000

GPA: 2.25 of a maximum 4

Credits Earned: 137 Semester hours

Major: Communications Minor: Political Science

Cuyahoga Community College Cleveland, OH United States

Associate's Degree 05/1998

GPA: 2.0 of a maximum 4.

Credits Earned: 64 Semester hours

Major: Liberal Arts

Job Related Training:

OSHA 500 Course and other related OSHA Technical Institute

OSHA 10 and 30 course certifications

FEMA - Incident Management System (100,200, 700)

Crane Training (inspection, monitoring, safety, testing, JHA)

Powered Industrial Truck Training (inspection, monitoring, safety, JHA)

Mechanical Power Press Training (Inspection, monitoring, safety, JHA)

Fall Protection Training (inspection, monitoring, safety, JHA. testing)

Electrical Training (NEC 70E, NFPA)

Bloodborne Pathogen Training (inspection, monitoring, safety, Sharps, HIPPA)

Respiratory Protection Training (inspection, monitoring, safety and health)

(Training in silica, asbestos, lead, Hexavalent Chrome, and other respiratory

illnesses)

Ergonomics Training (inspection, assessment and JHA)

Industrial Hygienist awareness and some training

Hearing Conservation Program training (inspection and monitoring)

Hazard Communication Training (inspection, monitoring, safety)

General Industry (manufacturing training)

Construction Industry Training (inspection, monitoring, safety)

Scaffolding Training (inspection, monitoring, safety)

Lift-truck Training (inspection, monitoring, safety, testing)

Basic Accident Investigation

Criminal Investigation Course (Lakeland Community College)

and a host of military and DOD certifications

DEOMI certification

CPR Training

Air Force Staff Officer's School (SOS)

AF Inspector General's Course (2013)

Hazardous Materials (HAZMAT) Awareness (2013)

Emergency Management Course (2013)

Language Skills:

Language

Spoken

Written

Read

Spanish

Intermediate

Novice

Intermediate

Affiliations:

Company Grade Officers Council - President

Northeast Cleveland Little League - Assist coach

Blacks in Government - member

Timbercreek Home Owner Association - Crime-watch volunteer

References:

Name

Employer

Title

Phone

Email

Howard Pfeiler

Department of Justice / USMS

Deputy Marshal

216-***-****

abyseg@r.postjobfree.com

Rob Medlock

U.S. Department of Labor / OSHA

Area Director

216-***-****

abyseg@r.postjobfree.com

LTC Michael Howard

Ohio Air National Guard

Mission Support Group Commander

419-***-****

abyseg@r.postjobfree.com

Indicates professional reference

Additional Information:

Secret Clearance Completed Feb 2013: Expires Feb 2023

Compliance Assistance Specialist of the Year (2010)

Outstanding Performance Appraisal 2006 with a Quality Step Increase (QSI)

Nominated as Officer of the Year 2006

Outstanding Performance Appraisal 2003 with a Quality Step Increase (QSI)

Time Off Award (2003)

Good Job Award (2003)

Small Arms Expert (9mm Beretta) 2006 and 2009

Outstanding Unit Award (2006)

Meritorious Service Medal 2012

Knowledge of Federal Employees Compensation Act (FECA)(Self Study)as well as Wage

and Hour rules (FLSA)

Expert Researcher

Resourceful, Energetic and Very Perceptive

Situational Awareness



Contact this candidate