Customer Service Security
Resume:
ROBERT PERKINS *************@***.**********.***
CHAUFFEUR/SECURITY DRIVER
Polished and dedicated professional with 15 years of experience providing distinguished customer service. With the Client’s safety always being paramount.
Accomplished in en-route and advance location security measures. Also, dignitary protection.
Currently hold New York State Security Officer license.
PROFESSIONAL EXPERIENCE
Consulting, Personal Security Driver to Private Clients 08.2012 - Present
Reservoir Capital Group 10.2010 – 7.2012
International Hedge Fund
Security Driver & Chauffeur to the Chairman and Family
Provided logistics and security for the C.E.O. his family and guest while in New York.
Consulting, Personal Security Driver to Private Clients 06.2009 – 09.2010
Instinet Group, LLC – Owned by Nomura Holdings 08.2008 – 06.2009
Global electronic brokerage service
EXECUTIVE CHAUFFEUR
Seamlessly managed logistics and security for both American & Japanese CEO’s and guest of the firm.
Utilized knowledge of tri-state area to ensure clients always arrive on-time to their chosen destinations
Ensured reliability of corporate vehicle by managing regular maintenance schedule and proactively troubleshooting issues
EFD Infrastructure, LLC – Owned by Tiger Global Investments 03.2008 – 08.2008
International Hedge Fund
SECURITY DRIVER & CHAUFFEUR
Provided a secured driving environment for the C.E.O. and his family
Worked closely with the V.P. of Corporate Security to ensure the safety of the firm’s guest and their family while visiting the New York area.
Maintained corporate and personal vehicles – conducted routine maintenance, as well as ad-hoc repairs
Nomura Securities International, NY, NY 08.2000 – 9.2007
Japanese global brokerage firm
PERSONAL CHAUFFEUR & SECURITY DRIVER FOR CEO
Worked closely with the V.P. of Facilities, Head of Corporate Security, and the Executive Assistance to help manage the CEO’s business and personal affairs by ensuring prompt arrival to appointments
Prepared advanced routing and alternate procedures for visiting guest and executives
Effectively managed CEO’s time by acting as point of contact while outside the office also maintained discretion in all matters.
Accurately prepared daily and weekly work schedules including corporate vehicle reports.
ROBERT PERKINS Page 2
Windsor LLC – Chauffeured Mercedes-Benz, NY, NY 02.1996 – 08.2002
Exclusive Mercedes Benz Limousine Company
CHAUFFEUR & MARKETING MANAGER
I was recruited as Head Chauffeur to ensure and instruct other Chauffeurs on how to provide and maintain the company’s exceptionally high level of service.
Successfully hired and trained new corporate chauffeurs to exceed company service standards
Prepared and delivered weekly corporate reports to track productivity and costs
Golden Book Publishing Company, NY, NY 09.1999 – 01.2000
Children book publishing company
CHAUFFEUR & PERSONAL ASSISTANT TO THE CHAIRMAN & FAMILY
Trusted with managing business, personal and logistics affairs of the Chairman and family.
Managed complex calendar of daily and weekly work schedules and worked closely with the Executive Assistance.
Maintained corporate automobiles in accordance with company standards
Davis and Partners, LLC, NY, NY 02.1999 - 09.1999
Construction and Development Company
CHAUFFEUR & PERSONAL ASSISTANT TO THE PRESIDENT & FAMILY
Provided assistance to the President, C.E.O., C.F.O. and other senior members of the firm.
Managed office and personal duties
Central liaison between the President and staff
Windsor Fine Arts, NY, NY 01.1993 – 02.1996
Independent Art Dealer
CHAUFFEUR & PERSONAL ASSISTANCE to C.E.O. and FAMILY
Provided advanced routing and location security for meetings, luncheons, and private tours for guests of the firm.
Maintained personal and corporate vehicles
Responsible for personal security of C.E.O. and family
ROBERT PERKINS Page 3
OTHER WORK EXPERIENCE
Worked in the aviation industry holding career positions ranging from Flight Attendant to Vice President of In-Flight Safety Training. While there I experienced worldwide
travel and honed expert skills in customer service, along with the ability to react quickly and calmly to changing or emergency situations. Also had the pleasure of working with many international aviation originations in the U.S.A., Canada, Europe and Asia.
TRAINING & CERTIFICATION
2012 – New York State Security License
2012 - New York City – T.L.C. license
2012 - New York State Driver Safety Course
2012 - Certified in Red Cross First Aid, CPR, and AED
2011 - Personal Security Training
2011 - Defensive Driving Training
2011 - Certified by National Safety Council - Advanced Driving & Security: Proactive Driving DDC-4
EDUCATION
Seton College, Westchester, NY
Paralegal Studies in International Law Diploma
University of Nigeria, West Africa
B.B.S International Law
University of Ghana, West Africa
B.B.S. International Law and Music
New York City Community College (CUNY), Brooklyn, NY
Graphic Arts Diploma Program
ROBERT PERKINS *************@***.**********.***
CHAUFFEUR/SECURITY DRIVER
Polished and dedicated professional with 15 years of experience providing distinguished customer service. With the Client’s safety always being paramount.
Accomplished in en-route and advance location security measures. Also, dignitary protection.
Currently hold New York State Security Officer license.
PROFESSIONAL EXPERIENCE
Consulting, Personal Security Driver to Private Clients 08.2012 - Present
Reservoir Capital Group 10.2010 – 7.2012
International Hedge Fund
Security Driver & Chauffeur to the Chairman and Family
Provided logistics and security for the C.E.O. his family and guest while in New York.
Consulting, Personal Security Driver to Private Clients 06.2009 – 09.2010
Instinet Group, LLC – Owned by Nomura Holdings 08.2008 – 06.2009
Global electronic brokerage service
EXECUTIVE CHAUFFEUR
Seamlessly managed logistics and security for both American & Japanese CEO’s and guest of the firm.
Utilized knowledge of tri-state area to ensure clients always arrive on-time to their chosen destinations
Ensured reliability of corporate vehicle by managing regular maintenance schedule and proactively troubleshooting issues
EFD Infrastructure, LLC – Owned by Tiger Global Investments 03.2008 – 08.2008
International Hedge Fund
SECURITY DRIVER & CHAUFFEUR
Provided a secured driving environment for the C.E.O. and his family
Worked closely with the V.P. of Corporate Security to ensure the safety of the firm’s guest and their family while visiting the New York area.
Maintained corporate and personal vehicles – conducted routine maintenance, as well as ad-hoc repairs
Nomura Securities International, NY, NY 08.2000 – 9.2007
Japanese global brokerage firm
PERSONAL CHAUFFEUR & SECURITY DRIVER FOR CEO
Worked closely with the V.P. of Facilities, Head of Corporate Security, and the Executive Assistance to help manage the CEO’s business and personal affairs by ensuring prompt arrival to appointments
Prepared advanced routing and alternate procedures for visiting guest and executives
Effectively managed CEO’s time by acting as point of contact while outside the office also maintained discretion in all matters.
Accurately prepared daily and weekly work schedules including corporate vehicle reports.
ROBERT PERKINS Page 2
Windsor LLC – Chauffeured Mercedes-Benz, NY, NY 02.1996 – 08.2002
Exclusive Mercedes Benz Limousine Company
CHAUFFEUR & MARKETING MANAGER
I was recruited as Head Chauffeur to ensure and instruct other Chauffeurs on how to provide and maintain the company’s exceptionally high level of service.
Successfully hired and trained new corporate chauffeurs to exceed company service standards
Prepared and delivered weekly corporate reports to track productivity and costs
Golden Book Publishing Company, NY, NY 09.1999 – 01.2000
Children book publishing company
CHAUFFEUR & PERSONAL ASSISTANT TO THE CHAIRMAN & FAMILY
Trusted with managing business, personal and logistics affairs of the Chairman and family.
Managed complex calendar of daily and weekly work schedules and worked closely with the Executive Assistance.
Maintained corporate automobiles in accordance with company standards
Davis and Partners, LLC, NY, NY 02.1999 - 09.1999
Construction and Development Company
CHAUFFEUR & PERSONAL ASSISTANT TO THE PRESIDENT & FAMILY
Provided assistance to the President, C.E.O., C.F.O. and other senior members of the firm.
Managed office and personal duties
Central liaison between the President and staff
Windsor Fine Arts, NY, NY 01.1993 – 02.1996
Independent Art Dealer
CHAUFFEUR & PERSONAL ASSISTANCE to C.E.O. and FAMILY
Provided advanced routing and location security for meetings, luncheons, and private tours for guests of the firm.
Maintained personal and corporate vehicles
Responsible for personal security of C.E.O. and family
ROBERT PERKINS Page 3
OTHER WORK EXPERIENCE
Worked in the aviation industry holding career positions ranging from Flight Attendant to Vice President of In-Flight Safety Training. While there I experienced worldwide
travel and honed expert skills in customer service, along with the ability to react quickly and calmly to changing or emergency situations. Also had the pleasure of working with many international aviation originations in the U.S.A., Canada, Europe and Asia.
TRAINING & CERTIFICATION
2012 – New York State Security License
2012 - New York City – T.L.C. license
2012 - New York State Driver Safety Course
2012 - Certified in Red Cross First Aid, CPR, and AED
2011 - Personal Security Training
2011 - Defensive Driving Training
2011 - Certified by National Safety Council - Advanced Driving & Security: Proactive Driving DDC-4
EDUCATION
Seton College, Westchester, NY
Paralegal Studies in International Law Diploma
University of Nigeria, West Africa
B.B.S International Law
University of Ghana, West Africa
B.B.S. International Law and Music
New York City Community College (CUNY), Brooklyn, NY
Graphic Arts Diploma Program
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