Customer Service Sales

Walter A. Chavez

**** ******* **** ***** . *******, Tx. 77084

PHONE 713-***-****

EMAIL: ******.******@*****.***

OBJECTIVE

Seeking a position with an organization, which offers challenge and

opportunity for advancement, where I can apply my diverse skills

and background, while contributing to the success of the employer.

Education

2000-2001 The Art Institute of Houston Houston, Tx

. Associate of Applied Science Degree in Computer Aided-Drafting & Design.

o Honors Graduate - 3.5 G.P.A.

o Merit Scholarship

o Dean's Honor Roll

Experience

2009-2013 Nike Cypress, Tx

Manager:

. Provide expertise in one or more areas or functions (Shipping &

Receiving and Sales).

. Assist in conducting formal on boarding and training programs

for associates.

. Train associates on proper merchandising and visual standards.

. Utilize exceptional customer service skills, sales techniques,

and product knowledge to connect customers with the right

product and drive sales.

2010-2011 ZK Homes Houston, Tx

Draftsman:

. Prepare clear, accurate plans and detailed drawings from rough

sketches, according to specified dimensions given.

. Revise and correct plans as requested by Drafting Manager.

2008-2009 Nike Katy, Tx

Associate, Shipping and Receiving:

. Process product with urgency to have it ready to take to sales

floor.

. Train associates on proper merchandising standards.

. Responsible for other duties as assigned or developed.

. Create a positive and motivating work environment.

2004-2006 The Sports Authority Houston, Tx

Lead, Sales - Nike Brand Coordinator:

. Act as liaison between Nike, the store and corporate buying

team.

. Ensure compliance and execution of company customer service and

sales training programs.

. Responsible for other duties as assigned or developed.

2003-2004 The Sports Authority Houston, Tx

Lead, Sales Associate:

. Assist customer's with their decision making process in buying

shoes, by explaining the technical and non-technical

characteristics and use of the shoe. Replenish department as

needed.

. Maintain the pricing integrity of the department by doing

weekly price changes and add sets.

. Train associates on proper merchandising standards.

. Handle large amounts of currency while assisting customers with

their final purchases.

2002-2003 APD Planning & Design Houston, Tx

Production Draftsman:

. To produce construction documents, elevations, & review plans

before handling final packages.

2002 Design Tech Homes Houston, Tx

Production Draftsman:

. To produce construction documents and complete Final Working

Drawings on time and on due dates.

2001-2002 Vitex Translations Houston, Tx

Draftsman:

. To correct redline drawings and make sure that the job is

translated completely.

skills

. Proficient with AutoCAD; Basic knowledge Microsoft Office, 3D Studio Max,

Adobe Photoshop;

Bilingual - Spanish and English (written and spoken).

Contact this candidate