Customer Service Representative
Resume:
Kora M. Sale
Oceanside, CA **057
*******@*****.***
Objective:
I would like to work with a company where I may utilize the skills I have gained in this
field. I would like to work with a rewarding company through opportunities of advancement. I am a hard
worker, reliable, and dependable. I work well alone as well with others.
Professional Experience
Ophthonix Inc/ Carlsbad, CA
01/2012 10/2012
Customer Service Specialist:
•Receive and process orders via email, fax, and phone.
•Assist opticians/optometrist with technical questions, inquires, complaints, and concerns.
•Handle incoming/outgoing calls for all accounts and credit returns. Heavy data entry using word and excel.
Salvation Army/ Escondido, CA
01/2011 12/2011
Customer Service Representative:
•Assist customers over the phone and in person with any questions, complaints, and concerns.
•Process all returns, refunds, and exchanges.
•Assist managers with ordering merchandise. I was responsible for counting cash drawers and balancing them out.
Center for Positive Changes
09/2009 5/2010
House Manager Assistant:
Provide direct service and support to residents. Communicate with parents, social workers, doctors, and school
teachers, etc.
Prepare and maintain records and reports, such as budgets, personal records, schedules, and appointments.
Plan social events and outings for residents. Schedule/coordinate staff schedules, and proper meal planning.
Education:
Ocean Shores High School, Graduate 2002
Oceanside, Ca
References upon request
Contact this candidate