Harjot Singh
Email: ******.********@*****.***
Contact No.: +91-947*******
Objective
. Looking for a challenging start-up, where I can apply my theoretical
knowledge acquired to transform into best practical results and can
add value to the Organization.
. Ability to learn new skills in reply to market opportunity and demands
and willing to work as a key player in challenging & creative
environment
Professional Experience - 10 Months
. Working as Technical Support Engg. in HCL Infosystem Pvt. Ltd., Noida
from last 10 months.
Roles and Responsibilities in Current Organization
. Manage workflow and service request through Client's call ticketing
system
. Imaging/Re-Imaging end user desktop and laptop machines
. Software installation, configuration, and troubleshooting for end
users
. Hardware and Software upgrades
. Analyze problems, develop creative solutions and assess
risks/benefits.
. Develop strategies for resolving them and preventing future
occurrences.
. Perform desk-side support service per Client's pre-defined/location
specific service process
. Network printer installation/configuration
. General Desktop Support/Project Coordination/Move activities
. High level of customer focus and strong customer support commitment.
. Assess and address compliance with applicable IP Policies, Standards
and Technical controls.
Education & Certification
Degree/Course Year Institute Board/University Percentage
B.Tech.(IT) 2012 GVIET(BANUR) Punjab Technical 72
University
Diploma in 2009 Baba Banda Singh PSTBE 70
Information Bahadur
Technology Fatehgarh Sahib
High 2006 PSEB 73
Secondary
Matriculation 2004 PSEB CBSE 55
Industrial Training:
. 6 Months (Dec, 11 to June, 12) Project Training in NETWORKING from HCL
Mohali.
. 2 Months (June, 10 to Aug, 10) training in ADVANCED JAVA from
Chandigarh Computer Center, Patiala.
. 45 days (1 July, 11 to 16 Aug, 11) training in .NET (Flash website)
From ICIT, Patiala.
Technical Skills:
. Knowledge of C++, Java Script, CSS, HTML.
. Knowledge of Networking (MCSE, CCNA).
. Operating System: Window XP, XP 7, Server 2003.
. Basic Knowledge of Computer (Ms Office).
Major Projects:
. Student Endorsement using Advanced Java.
. Flash website named Restaurant PLATFORM 13.
. 6 month industrial Project named Network Configuration with LAN & WAN.
STRENGHTS:
. Fast learning skills and creative analytical abilities with good
communication and technical skills.
. Good in Networking
. Excellent interpersonal, intuitive, analysis skills, Thrive in both
independent and collaborative work environments.
Personal Details
Name Harjot Singh
Sex Male
Date of Birth 27-July-1987
Nationality Indian
Marital Status Single
Languages Known English, Hindi, Punjabi
Permanent Address #121 street no. 2 New Bishan Nagar Patiala, Punjab.
I hereby declare that the above information given above is complete and to
the best of my knowledge.
Harjot Singh