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Engineer Manager

Location:
Yonkers, NY
Posted:
June 17, 2013

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Resume:

LOUIS R. CAGNASSOLA JR.

** **** ********** **** ******, New Jersey 07731 ******@*****.*** 732-***-****

INFORMATION SYSTEMS AND TECHNOLOGY MANAGEMENT ● NETWORK ENGINEER

MCSE ● MCP ● CCNA ● CNE● AVAYA

PROJECT MANAGEMENT NETWORK DESIGN MULTI-OS ENVIRONMENT LEADERSHIP

Accomplished manager/engineer of IT/IS systems and projects along with voice and data networks with

more than twenty years of key experience. Well versed in the successful development and management

of business critical information systems, telecommunications networks, and peripheral components.

Possess first-rate communication skills to collaborate on all business levels while effectively directing

systems, processes, operating procedures and documentation. Highly personable and self-motivated

professional with the versatility to work among diverse groups whilst handling complex problems

effectively. Honest, reliable, hard-working self-starter that thrives in fast paced environments. Hands-on

team player that welcomes challenges and can easily multi-task while projecting a get things done

attitude.

QUALIFICATION HIGHLIGHTS

• CISCO ROUTERS AND SWITCHES WIRELESS MICROSOFT / LINUX SERVERS

• MS EXCHANGE/E-MAIL SERVERS VMWARE ACTIVE DIRECTORY/DNS

• LAN/WAN CONNECTIVITY SECURITY/VPN VOIP / AVAYA

PROFESSIONAL EXPERIENCE

Lincoln Technical Institute, Edison, New Jersey 2013 – Present

Instructor, CNST (Computer & Network Support Technician) Program

• Responsible for providing quality delivery of assigned courses using the appropriate methods,

including teaching, tutoring and lecturing.

• Evaluate and assist in the resolution of student issues and problems by taking the appropriate

action to the satisfaction of the student and in compliance with all policies.

• Lead and manage students and direct learning activities in the classroom, laboratory and shop.

• Motivate students by demonstrating professionalism, enthusiasm, and sensitivity for their

concerns.

• Actively involve students in classroom discussions and activities while identifying different student

learning styles and adjusting accordingly.

Hunter Technologies, Wall, New Jersey 2011 – Present

Director of Technology

• Responsible for all aspects of technical projects from design to conception. Manage and maintain

client projects at all levels. In addition to projects responsible for design, build and management

national client accounts.

• Manage data center in Wall office and assure that all hosted equipment is fully functional.

• Connect client sites using MPLS and VPN to assure connectivity for Avaya phone systems.

Data Network Solutions, Tinton Falls, New Jersey 1999 – 2011

Senior Systems Manager/Network Engineer

• Responsible for all aspects of technical projects from design to conception. Manage and maintain

client projects at all levels. In addition to projects responsible for design, build and management

of three data centers throughout New Jersey and New York.

• Utilize Windows 2008 Server Hyper-V to create virtualized infrastructure both in-house and for

clients. Test 3CX hosted VoIP application on virtual servers for production output.

• Extensive experience with Dell, IBM, and HP servers (Windows/Linux/Unix), Dell and HP pc's,

Cisco Routers, SIP Trunking with Cisco Call Manager, BGP, OSPF, EIGRP, SNMP VLAN’s,

802.1x, Spanning Tree, VPN's, Windows Server NT/2000/2003/2008, Hyper V, Exchange

2003/2007/2010, firewalls, e-mail, web servers, switches, backup, TCP/IP, DNS, DHCP, FTP,

and related IT hardware, software and telecommunications.

• Supervise numerous client sites and manage multiple employees for numerous years. Design,

configure and install Cisco OC3, ATM, DS3, T1 Point-to-Point, Verizon Transparent LAN Service

(TLS) and Wireless LAN/WAN’s for multiple school districts along with private clients.

• Build VoIP infrastructure and deploy hosted VoIP solution on Broadsoft Softswitch platform.

Manage various client phone systems and transition with the company to CLEC status. Manage

employees in multiple large Windows/Exchange/Linux infrastructure placements.

• Technical and hands-on knowledge of a vast array of software and hardware from Microsoft,

Cisco, HP, Dell, Adtran, Carrier Access, Broadsoft, Trixbox, 3CX, Trixbox, Bicom, Symantec,

Intuit, etc.

• Solid experience in dealing with multiple carriers and vendors to assure project completion,

problem troubleshooting and equipment or product procurement. These carriers and included

Verizon, AT&T, Paetec, Level 3, Global Crossing, XO Communications, Avaya, Nortel, Techdata,

etc.

Key Contributions:

VoIP AND WAN- Ocean County Board of Social Services- Connect three sites Toms River,

Lakewood, and Manahawkin with MPLS cloud and integrate VolP.

HOSTED APPLICATION- NJ Transit- Research, design and build hosted Fax application for 1500

workers at NJ Transit. Research Xmedius boardless T-38 fax server and procure required

hardware. Work with Canadian based software company for install before delivery to hosted data

center. Install HP server and software to data center and bring system on-line.

VoIP HOSTED- Design, test and implement Bicom hosted softswitch VoIP solution. Utilize Cisco

7206 Voice gateway and PRI trunks. Test with Cisco Call Manager 7.x, 3cx, Trixbox and

Switchbox. Bicom is multi-tenant softswitch that we have connected over 4000 users utilizing SIP

phones and Adtrans to existing client PBX. Bicom is running in cluster mode with both HP and Dell

hardware.

ACTIVE DIRECTORY/EXCHANGE 2010- Elizabeth Public Library- Design and build and install

infrastructure to replace Windows 2000/2003 muti-site domain. Install new Dell servers and move

domain to Windows 2008 server. Virtualized application servers on new Windows 2008

infrastructure. Install Exchange 2010 and move mailboxes from Exchange 2003. Setup backup

and disaster recovery plan.

VoIP CALLMANAGER- Essex County Correctional Facility- Work with partner to upgrade

existing Call Manager to latest version (7.0) while removing PRI’s and installing replacement SIP

trunks. Install new 20MB Transparent LAN service to deliver internet and SIP trunks. Assure QOS

is provisioned on SIP trunk by implementing separate VLAN for voice traffic. Install and configure

new Cisco 3800 series routers and 6500 series switches for network voice and data connectivity.

WAN/LAN/VPN- Essex County- Consolidate and upgrade internet bandwidth from single T1 to

10MB Ethernet TLS circuit. Install new Cisco switches and create VLAN’s that separated

Administration, Prosecutor, and Sherriff. Install new firewalls as required and assure that all users

are accessing internet through single egress. Install T1’s at four remote sites and configure firewall

with VPN’s for data backup and disaster recovery project.

MPLS- Irvington Township- Design, implement and manage township wide MPLS infrastructure

utilizing Cisco 2811 routers pulling back to a core Cisco 7206 router. The main site had

connectivity via 10MB Transparent LAN service and five remotes site connected to the MPLS

cloud via dual T1’s.

WINDOWS/EXCHANGE 2003- Edison Township- Design, implement and manage all aspects

Township wide WAN and data LAN utilizing Dell switches, Sonicwall VPN’s, two separate

Windows 2003 Active Directory’s and two Exchange 2003 servers with spam and virus filtering.

Convert T1 lines to cable for remote sites. Assure that operation did not have any impact on

production network.

WINDOWS- City of Paterson- Work with Avaya on IP design of eighteen sites connected with

fiber. Design and install Active directory and all Windows 2003 Servers. Manage 1500+ desktop

implementation.

VPN- Atlantic City Housing Authority- Install new Cisco 3845 router for Internet and VPN, install

Cisco PIX ASA at six remote sites for VPN access replacing slow ISDN with high speed cable.

IT MANAGEMENT- Bernards Township School District- Manage district wide LAN/WAN

encompassing eight schools and 3,000 students. Supervise eight contract employees and assure

that all Novell and Windows servers, along with all routers and switches 99.9% uptime. Diagram

and document network while performing budget analysis and updating network technology plan.

Design, build and manage three data centers within New York and New Jersey. Install Cisco 7206

and 7507 Routers utilizing OC3, DS3, T1, and GIGE interfaces. Install all Windows

2000/2003/2008 and Linux Web/FTP/DNS servers, Failover Cisco PIX firewalls, and monitoring

servers to complete facility. Utilize Cisco BGP to create redundant paths between data centers for

internet reliability.

Manage partition on Broadsoft VoIP Softswitch and design, implement and manage government

and private client installation utilizing Cisco and Polycom phones. Install Adtran TDM, Adit and

Carrier Access gateways to utilize VoIP while maintaining the customer’s current legacy PBX.

Create numerous network design documents, diagrams, ROI case studies, project charters,

budgets, schedules, and various other technical documents for clients as well as in house. Utilize

Microsoft Visio to create network diagrams. Manage employees, budgets, procurement and

assure that IT and network operations conform to 99.999 SLA.

Entex Information Services, Edison, New Jersey 1997 – 1999

Network Engineer

Contract position maintaining mixed Windows and Novell LAN and WAN for Schering-Plough

Corporation. Travel throughout five sites within New Jersey performing server management, repair and

network administration. Work on Cisco routers and switches along with Compaq, Dell, and IBM servers.

Assist with server, network and application upgrades Responsible for monitoring all WAN and LAN

connections and alerting management when links were down. Took a lead role in managing migration

from Novell to Windows 2000 and Active Directory.

Calling Card Marketing, Carteret, New Jersey 1991 – 1997

LAN / WAN / Computer Technician

Design, build, and manage network LAN and WAN with Novell 4.11, Windows NT / 2000 and UNIX

servers, Hewlett Packard, and Printronix printers and upwards of a mix of 1500 laptop and desktop

computers. Manage all software, including databases that facilitated business operations. Install all wiring

and switches and work with vendors on the purchasing of network equipment. Install and mange Compaq

and IBM servers along with managing remote connectivity using Lucent Pipeline 50 ISDN Routers and

leased lines.

EDUCATION AND CREDENTIALS

Bachelor of Science Degree in Technical Management, Summa Cum Laude (4.0 GPA)

DEVRY UNIVERSITY – North Brunswick, New Jersey

Professional Training and Certifications

MCSE – Microsoft Certified Systems Engineer

CCNA – Cisco Certified Network Associate

CNE – Certified Novell Engineer

3CX – 3CX Certified Professional

A+ – Certified Computer Technician



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