Poised to deliver tangible solutions enabling business to benefit fully
from technology
to meet corporate goals through providing outstanding service
Profile
V Ten+ years information management experience
V Ten+ years managing/directing Information Technology Departments
V International experience
V A proactive individual, with a proven track record of identifing problems
and developing solutions
V Long term visionary, creating winning strategies
V Highly motivated individual who empowers those around him
V A results oriented, hands-on implementation professional
V Ten+ years Project Management experience
V Utilizes JAD methodology in his approach
Relevant Professional Experience
Consultant
Alpha-Beta Information Technology
2005 - present
Engaged as a Project Director for an implmention of a CRM
Business analyst for an order entry system
Performance and process review for all business systems in an organization
Director, Information Technology
Hummingbird Ltd.
1995- 2005
Established the strategic direction of Hummingbird's Information
Technology, internationally.
Developed and responsible for the Information Technology Budget, revising
on a quarterly basis.
Project Director & Owner for the ERP/eCRM Project (SAP/Seibel) (RFP,
Evaluation, Selection, Negotiation, Development, Implementation, and
Deployment).
Responsible for integrating the business processes and systems, business
and networking, resulting from Hummingbirds' acquisitions.
Ensured InformationTechnology is of a strategical advance and aligned with
the business strategy.
Established the I.T. Steering Committee, to discuss and promote information
systems and resolve cross departmental/country issues.
Oversaw the day-to-day operations of Information Technology,
internationally.
Responsible for computing and networking; corporate business systems; and
all communications.
Built the Information Technology Department and infrastructure, from ground
zero.
Directed Information Technology Department, consisting of: Directors;
Managers; Business System Analysts; Team Leaders; DataBase Administrators;
Analyst/Programmers; Report Analysts, UNIX Administrators and System
Administrators.
Responsible for the implementation of a Total Integrated Business Systems
Solution, resulting in a cohesive corporate wide system. Conducted a
complete re-engineering of Hummingbirds' business process. Revamping and
consolidating multiple stand alone departmental systems with no integration
or communications with each other - islands of information.
Established data communications with remote offices (WAN), through Frame
Relay and VPN.
Hummingbird Y2K Director - responsible for all aspects concerning the
Millenium issue for Hummingbird Corporation Worldwide.
Other Relevant Professional Experience
Consultant
Alpha-Beta Information Technology
Senior Consultant (Contract)
Hummingbird Communications, Toronto
Conducted a Process Information Systems Review.
Developed a Information Systems Review and RFP Document.
Investigated possible packaged software and other solutions.
Liason with third party vendors/integrators, concerning desired
direction/solution.
Reviewed proposed Integrated Solutions and conducted a comparison analysis
on the different
solutions and their costs.
Documented proposed Integrated Solutions. Analyzed and proposed Systems
Direction.
District Manager (Contract)
OCS Services, Ottawa
Manager, Corporate Information Systems
Cognos Incorporated, Ottawa
. Managed the internal Information Systems department, consisting of:
Team Leaders,
. Project Leaders, and Analyst/Programmers.
. Developed and implemented a plan for strategic direction for all
information systems.
. Established the Fiscal Year Project and Resource Plan, updating on a
continual basis and
. publishing each quarter.
. Developed corporate business systems for worldwide distribution,
enabling them to be
. information driven and providing them with a competitive edge.
. Created a Staff Development Plan. Through staff training, focusing on
their
. individual needs, and paying attention to the departments' long and
short term technological
. direction, we were able to reduce the system development backlog by
30%.
. Built and implemented a mechanism to track and analyze the amount of
time being
. expended on support and maintenance. This resulted in a combined
reduction of 10%.
. As a member of the Cognos Product Enhancement Steering Committee
established a program to solicit direct input from the customer
base on the direction and features of Cognos' software
products. Monitored expenditures against budget, ensuring compliance.
. Developed a set of standards and procedures to be used as a basis for
all development. This
resulted in a 15% reduction in maintenance and a definite improvement
in quality.
Senior Systems Analyst
Canadian Tire Acceptance Limited, Welland
Teaching Qualifications
Algonquin College (taught Cobol 1)
New Brunswick Community College (intro. to computers & basic programming
language)
The Protestant School Board of Greater Montreal - Adult Education &
Baldwin Cartier/Lakeshore School Board - Manpower & Adult Education
(Data processing & computer programming (basic))
Technical Skills
Hardware: P. C.s; HP; Dec; IBM; Univac
Software: ONYX Customer Management; Platinum Financials; Clarify; Vantive;
SAP; Siebel; MS SQL Server; MS Office - Word,
Excel, PowerPoint, Access; Visio; PowerPlay; Impromptu; MS Project;
Languages: PowerHouse; SQL; PL/SQL; SQL*Plus; Basic
Education/Professional Associations
Client/Server Based Computing - Lan
Joint Application Development (JAD)
Computer Science/Management Information Systems, McGill University