*** ******* **., ****** ******, New York ***** . USA
PHONE 1-201-***-**** . E-MAIL ********@*****.***
JON AUGUSTIN
Objective
Apply field audit experience in vendor based asset
management to contribute to a company's goals and
objectives.
Work experience
10/2011 - 5/2013 Percepta (Dearborn,
Michigan)
Sales Incentive Auditor
Conduct Sales Incentive Audits for Jaguar Land
Rover NA, LLC to ensure dealership's compliance
with manufacturer's incentive policies.
Prepare Sales Incentive Review and Audit packages.
Prepare Sales Incentive Review or Audit letters
prior to distribution.
Present to dealer management results and documents
of completed Sales Audit or Review.
Coach and educate dealerships in sales incentive
policies to minimize charge backs and enhance
manufacturer and dealer relationship.
Address Audit Appeals with dealer and JLR
Management.
Support the review of Sales Incentive Audit Appeals
with JLR Management.
09/2010 - 10/2011 Jack One Car Service
(Locust Valley, New York)
Office Administrator
Support office operations.
Handle customer service issues and inquiries.
Responsible for scheduling and traveling
arrangements.
08/2009- 08/2010 JP Morgan Chase (one year
contract ended)
Garden City, New York
Field Auditor
Responsible for conducting physical audits of
automobile dealerships individually or as a team
player throughout the tri-state area. Protected
company assets by assuring client's adherence to
company policies and proactively flagging
performance concerns. Promoted customer service to
maintain and build client base.
01/2004 - 10/2008 GE Commercial Finance (div
of General Electric Company) Hoffman Estates,
Illinois
Field Manager
Interviewed, hired, trained, coached, motivated and
evaluated field staff.
Supervised scheduling of 1200 monthly physical
field audits of retail consumer goods by team.
Scheduled or conducted audits on "open" territories
or during employee's vacation.
Conducted re-audits, special requests, helped
employees using a hand held PDE unit.
Approved and monitored team's monthly operating
expenses.
Acted as liaison between clients and internal
support staff.
Handled all customer service issues and complaints.
Traveling in field including overnights consisted
of 75% of work time.
01/1997 - 12/2003 Transamerica Distribution
Finance (div of Transamerica Life Insurance
Company) (acquired by General Electric in 2004)
Hoffman Estates, Illinois
Territory Manager
Promoted to position in 2001; responsibilities
similar to Field Manager position.
05/1990 - 12/1996 Whirlpool Financial
Corporation (div of Whirlpool Appliance Co.)
acquired by Transamerica Life Insurance Co. in
1997.
Financial Account Representative
Conducted floor plan audits for over 150 dealers
throughout NY, NJ and CT. Completed dealer
inventory and reconciled account status with
dealer. Reviewed dealer portfolio for both credit
and operational deficiencies, market customized
programs to existing and new dealers and resolve
past due payment situations.
1987 - 1989 Lederle Laboratories (div of American
Cyanamid Co.)
Field Representative
Detailed company products to
professional/institutional and retail accounts; new
business development.
Education
1982 - 1986 Long Island University -
C W Post
B. S. Degree Magna Cum Laude
GPA 3.82
Languages
Fluent in German
Basic Spanish
Interests and Activities
Travel, Chess, Soccer