Manager Quality Assurance
Resume:
Craig Alan gilbert
* ******’s Run, ledyard, ct **339
***********@*******.***
Summary of qualifications
Translated continuous improvement initiatives Program manager/training coordinator for DHS
through Minitab LEAN SIX SIGMA expertise into a Ship Control and Navigation Team Training
200 week training program, adopted by USCGA, for simulator. Integrated war gaming/ship
professional certification improvement of officer maneuvering simulation into annual NEW WAR
candidates. THREATEX.
Two time USCG (Baldrige) Quality Award winner.
Monitored AS9100 development from 26 years active duty experience in Coast Guard/USN
ISO9000 standards as portfolio manager for operations, operational test and evaluation, program
USCG assets. management, and training.
DOD Operational test and evaluation Technical expertise with CAD program enabled SEAL
specialized training informed QA for USCG team delivery vehicle enhancement for DoD contractor.
Buoytender Systems Study input. Proponent of Developed Risk Based Decision Management matrix
CAE to develop CAM processes. for development and Northwest Atlantic Search and
Change management expert. Transitioned fleet Rescue program, saving over 1500 lives, and $53.5
operational responsibilities during USCG million in property.
integration into DHS from DOT.
.
Program Management and Administration
Work history
Craig alan gilbert
CGC LLC (2010 Present)
Independent Consultant for healthcare clinics in region. Quality Assurance consultant for expanding medical
practice opening new facility. Employed DMAIC process improvement tools (SIX SIGMA) for insurance based
reimbursement opportunities and DMADV for new initiative of productivity based bonuses. Developed productivity
index for Executive Director and incorporated profit sharing matrix into quarterly budget.
Federal Emergency Management Agency (2009 2011)
Federal Coordinating Officer (2009 2011) Designated by the President of the United States to manage the Federal
resources during six Major Disaster declarations and two Emergency Declarations in Vermont, New Hampshire, Connecticut
and Rhode Island. Managed over 600 federal, state and local responders in response to Hurricane IRENE. Primary federal
leadership role in preparing for, responding to, recovering from and mitigating against natural and man made disasters. (GS
15)
United States Coast Guard (1980 2009)
Chief, First District Incident Management (2006 2009) Provided technical assistance, resources and coordination on
preparedness, planning, response and recovery activities for emergencies involving hazardous substances, pollutants
and contaminants, hazmat, oil, and weapons of mass destruction in natural and technological disasters and other
environmental incidents of regional and national significance. (Captain O6)
Chief, Cadet Professional Development (2002 2006) Academic Department head. Training Coordinator. Associate
Professor responsible for Nautical Science curriculum (16 credits) and professional military training of diverse
1000 person cadet corps. Coordinator/Program Manager of $7 million Ship Simulator Facility, $470K travel budget,
$400K operating budget. Selected for Who’s Who Among America’s Teachers 2004 & 2005. (Commander O5)
Commanding Officer, USCGC STORIS (WMEC 38) – (2000 2002) Responsible for operation/maintenance of 230’,
2000 ton USCG cutter. Primary mission areas included enforcement of applicable federal laws and international
treaties. Significant involvement with Russian and Chinese Federal Border Service forces (Commander O5)
Portfolio Manager, Operations Directorate, USCG HQ – (1998 2000) Oversight/coordination/direction of
planning, programming and budget functions of a $300M portfolio of Coast Guard Operations Directorate
Programs consisting of the Offices of Command and Control Architecture, Cutter Forces, Boat Forces, and
Aviation Forces. Critically reviewed programs for alignment with GPRA, DOT, USCG and G O goals.
Coordinated cross Program development of CG Operations Resource Proposals, Congressional Questions
for the Record. (Lieutenant Commander O4)
Craig Alan gilbert
9 Tucker’s Run, ledyard, ct 06339
***********@*******.***
Security Clearance: Secret (active)
EDUCATION
2005 2006 National Graduate School Falmouth, MA
Masters of Quality Systems Management
2000 2002 Naval War College Newport, RI
Joint Military Operations, National Strategy and Policy
1980 1984 U.S. Coast Guard Academy New London, CT
Bachelor’s of Science in Marine Engineering
PROFESSIONAL AFFILIATIONS
Keynote Speaker at Society of American Military Engineers Boston, MA and Piscataqua, NH (2011).
Guest lecturer at Harvard Medical School Symposium on Operational Risk Management (2009).
Guest lecturer to European Union Flood Command Exercise, Hampshire, England; Dublin Ireland (2008).
Guest lecturer National SAR symposium, Dublin, Ireland (2007).
Charter member of $21 Billion Agency Capital Plan team for USCG.
FEMA Regional Response Team 1 and 2 Co Chair.
Joint Canadian/US Regional Response Team Co Chair.
Member National Response Team.
References available upon request
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