Customer Service Medical Assistant

Milagros M. Muentes

**** ******** ***.

Bronx, NY 10469

954-***-****

***************@*****.***

Objective To obtain a position; where I can apply my communication skills

and experience, as well as serve the people of my

community.

Summary of Experience working in health care setting providing direct care

to

Qualifications patients. Honest, dependable, organized, self-starter with

excellent

customer service skills, who is able to assess client needs, make

timely decisions, and provide appropriate follow-through.

Education Sanford-Brown Institute - Fort Lauderdale, FL

2009-2010

Medical Assistant Certificate

Coursework includes:

. Laboratory Procedures

. Clinical Procedures

. Office Insurance and Finance

. Law and Ethics

. Communication

. MS Word

. Pharmacology

Professional Joshua Steiner, DO PA- Hollywood, FL

01/2011-Present

Experience Medical Assistant/Office Supervisor

. Gathered patient information

. Prepared Prior Authorizations for procedures, referrals,

medications, and equipment

. Scheduling appointments and ordering test, labs,

procedures

. Perform routine vital sign assessments and laboratory

procedures

. Provided patient educations and followed up with

referrals and consultations

. Maintain patient's records and filled medical and

medication supplies.

. Conducted clearance for our physician's affiliating

hospitals procedures and medical files

. Engaged in updating all EMR systems

Reference Furnished upon request

Contact this candidate