Management Quality Assurance
Resume:
MICHELLE L. HALL
Silver Spring, MD 20901
Home: 202-***-****
**********@*****.***
No Veteran's Preference
Country of Citizenship: United States
OBJECTIVE:
To obtain a career ladder position where I may support departmental
innovation initiatives that will improve and increase administration,
investigations and operations of the department in which I work.
CORE STRENGTHS:
Accountability
Technical Credibility Service
Motivation
Integrity and Honesty Oral
Communication
Interpersonal Skills Influencing
and Negotiation
Grant Management
Counseling for behavioral health issues (i.e. treatment for
mental
health, anger management
Criminal Justice Analytical Processing Skills
QUALIFICATION SUMMARY:
. Credited for Exceptional customer service by means of employee
recognition. Noted for providing internal customers necessary
information to process training requirements. Completed EEO
Diversity training requirements.
. Extensive computer skills utilized to research data and prepare
administrative and reports. Research and analysis of paperwork
compliance for allocation of funds. Verified through information
systems the status of payment requests, payments status,
contractual compliance, customer invoicing status and
processing. Update customer information in the Program Office.
Maintained customer invoice files electronically and on
hardcopy.
. Experience in Process Service, investigative research, conducted
wants & warrant searches, criminal history searches
. Minor Surveillance experience
. Head Counselor Assisted Living Home: Provide crisis prevention,
intervention, counseling, and case management services to
residents( RichCroft
EXPERIENCE:
August 2009-Present
Program Office, Assistance to Firefighters Grant Program
500 C Street, S.W.; 800 K Street, TechWorld Building
Washington, DC 20472
Supervisor: Kevin Piatt- 202-***-****
Grant Program Specialist SALARY: $50,000/yr 40
hours/week
. Responsible for handling official congressional correspondence
and vehicle grant and payment request dispersment for the
Assistance to Firefighters Grant Program
. Independently managed the preparation, execution, and/or
tracking of grants/cooperative agreements
. Responsible for reviewing applications, coordinating funding
actions, closing out the grant/cooperative agreements, and
evaluating future grant/cooperative agreement processes
. Provide Grant Management Assistance for several grant programs
for FEMA/DHS Grants Programs Directorate
. Process Assistance to Firefighters Grant Program Applications
via E-Grants System, send out questionnaires to grantee
recipients for award consideration
. Assist grantees with submission grant applications, payments and
amendment requests, and financial/performance reports
. Provide technical assistance to grantees regarding online E-
Grants system for Assistance to Firefighters Grant Program
. Communicate with grantees in accordance with the grant policy
and regulations
. Implement agency policies and regulations, program statutes
procurement regulations, liaison with federal, state, local, and
community partners, operational performance and compliance in
accordance with the Office of Management and Budget circulars
. Perform financial and administrative management, accounting,
reporting and closeout, evaluation and audit
. Ensure quality assurance and internal control, maintaining
records of grants and awards
. Responsible for ensuring that the organization has a sound
financial management system with adequate internal controls,
including systems for budgeting, accounting, recordkeeping,
reporting, and financial control
. Organize and review departmental grant documents
. Negotiate and adjust budget information as needed during the pre-
award and post-award process
. Review and verify grantee single audit information during pre
and post award ensuring grantees are up to date using the
Federal Clearinghouse Single Audit
. Correspond with the Program Office officials to discuss
conditions for award recommendations
. Process Time and Attendance for the Program Office through the
DHS/FEMA Timekeeping system, for payroll and auditing
. Assist with Travel preparation and reimbursement requests
. Manage Assistance to Firefighters Grant Program Files
April 2004 - August 2009
McKing Consulting Corporation, Department of Homeland Security/Federal
Emergency Management Agency
Program Office, Assistance to Firefighters Grant Program
500 C Street, S.W.; 800 K Street, TechWorld Building
Washington, DC 20472
Supervisor: Tom Harrington 202-***-****
Program Administrative Assistant SALARY: $52,000/yr
40 hours/week
. Responsible for handling official congressional correspondence
and vehicle grant and payment request dispersment for the
Assistance to Firefighters Grant Program
. Independently managed the preparation, execution, and/or
tracking of grants/cooperative agreements
. Responsible for reviewing applications, coordinating funding
actions, closing out the grant/cooperative agreements, and
evaluating future grant/cooperative agreement processes
. Provide Grant Management Assistance for several grant programs
for FEMA/DHS Grants Programs Directorate
. Process Assistance to Firefighters Grant Program Applications
via E-Grants System, send out questionnaires to grantee
recipients for award consideration
. Assist grantees with submission grant applications, payments and
amendment requests, and financial/performance reports
. Provide technical assistance to grantees regarding online E-
Grants system for Assistance to Firefighters Grant Program
. Communicate with grantees in accordance with the grant policy
and regulations
. Implement agency policies and regulations, program statutes
procurement regulations, liaison with federal, state, local, and
community partners, operational performance and compliance in
accordance with the Office of Management and Budget circulars
. Perform financial and administrative management, accounting,
reporting and closeout, evaluation and audit
. Ensure quality assurance and internal control, maintaining
records of grants and awards
. Responsible for ensuring that the organization has a sound
financial management system with adequate internal controls,
including systems for budgeting, accounting, recordkeeping,
reporting, and financial control
. Organize and review departmental grant documents
. Negotiate and adjust budget information as needed during the pre-
award and post-award process
. Review and verify grantee single audit information during pre
and post award ensuring grantees are up to date using the
Federal Clearinghouse Single Audit
. Correspond with the Program Office officials to discuss
conditions for award recommendations
. Process Time and Attendance for the Program Office through the
DHS/FEMA Timekeeping system, for payroll and auditing
. Assist with Travel preparation and reimbursement requests
. Manage Assistance to Firefighters Grant Program Files
February 1998 - February 2004
Circuit Court of Montgomery County, Maryland
Juvenile Division
27 Courthouse Drive
Rockville, MD 20850
Supervisor: Barbara Meilkjohn 240-***-****
Juvenile Courtroom Clerk $32,000/yr 40 +hours/week
. Served as clerk to the Circuit Court Judge in the preparation
and execution of daily court calendars and/or pleadings before
trial.
. Attended court to record minutes, administer oaths, and record
and marked evidence and exhibits. Assists with the orderly
flow of proceedings, including but not limited to, setting up
the courtroom, assuring presence of all necessary participants,
managing exhibits, assisting witnesses and jurors, and
maintaining courtroom decorum.
.
. Prepared minutes, orders, legal notices, court decisions, and other
legal documents, pertaining to Juvenile Cases. Drafts judgments and
other orders for the Judge's approval.
. Examined legal documents presented to the court for completeness
of information, accuracy, and legal format, for review by the
judge, and/or official filing.
. Received and maintains custody during trial of all exhibits
submitted in evidence, including valuables, weapons and drugs.
. Prepared, signed certified and approved orders of the court;
processes motions prior to and after hearing; the issuance of
orders and writs; may prepare bench warrants and other types of
criminal warrants.
. Sent notices of court actions to a variety of parties to the
court action.
. Data entry of all court proceedings, trials, and emergency
hearings, kept minutes during trials.
. Corrected minutes; enters proceeding in dockets and files and
reviewed commitment orders and all work attached to Judges
Orders.
. Prepared and maintained a variety of correspondence and reports,
including statistical reports.
. Informed all parties of court procedures, dates of future
hearings.
. Coordinated court's activities with Judges Calendar via scheduling
office. Acted as liaison between the clerk's office, and the Judge to
ensure that cases proceed smoothly and efficiently. Serves as a
primary source of information on scheduling conferences, hearings,
trials, and other case proceedings. Performs other duties as assigned
. Assured all parties are present, including juveniles, counsel,
and litigants, before proceedings.
. Communicated with Sheriffs office and detention transportation
center regarding the transportation of detained juveniles.
. Communicated with Attorneys, probation officers, and other
parties regarding Case disposition, pre-trial hearings, docket
dates and other pertinent information and case evidence status.
. Arranged appointments and meetings for Judge; maintains files
and records; and may provide a variety of other clerical support
for a Judge.
. Provided lead direction to clerical staff in the preparation of
court filings, records and reports.
. Provided lead direction for Courtroom Clerks; assists in
scheduling and assigning work; sets priorities; reviews work.
. Provided assistance to staff in resolving difficult work
problems; researches and resolves difficult problems and
questions.
May 1995 - December 1998
Zimmerman & Associates, Inc.
9302 Lee Highway, Suite 600
Fairfax, VA 22031
Supervisor: Emma Davis
Document Analyst $26, 750/year 40 hours/week
. Provide all aspects of administrative support for supervisors and other
staff within the Office
. Maintained databases and files, managed records and FDA drug applications
and files, confidential documents and some personnel reports.
. Proofread and edited legal documents, correspondence and presentations,
responsible large file system of all drug applications. Answers
telephones, opened and distributed mail. Contractors for Food and Drug
Administration (FDA)
. Heavy lifting and moving involved in this position.
. Documented all drug applications in accordance to regulations and
standards.
. Responsible for decoding and encoding confidential information of drug
applications.
July 1992- November 1994
Woodbourne Treatment Center,
1301 Woodbourne Ave.
Baltimore, Maryland 21239
Supervisor: Mary Walker
Head Youth Counselor 11,000/yr
30hr/week
. Provided supervisi n and counseling for court ordered male juveniles,
worked directly with a diverse population of 100 juvenile offenders, and
youths.
. Implemented rehabilitation programs, designed to assist with facilitating
a smooth transition for children who would return home, upon completing
their term at the facility or those who would transition into residential
living
. Conducted one-on-one and group counseling sessions, implemented behavior
plans, implemented and structured unit rules.
. Daily documentation and reports in addition to structured on and off
campus activities.
. Implemented plans concerning behavioral health issues (i.e. treatment for
mental health, anger management)
Arlington Police Department
2/1984 - 8/1987
Emergency Communications Technician
Salary: $18,000 USD Per Year
Supervisor: : Steve Souder, Phone: (703)
558-2222)
Arlington, VA US
Emergency
Communications
Technician
Emergency Communications Call taker for the Police
and Fire Department of Arlington VA.
Documentation of all calls, assisted callers in all
non-emergency calls or questions. Extensive work
relating to Criminal Wants and Warrants.
Operated the NCIC/VCIN Criminal Network, entered
information for the tracking of criminal records,
entered and investigated vehicle theft records, and
other stolen property.
Investigated and conducted warrant searches, in
conjunction with the Police Detective Unit.
Training in Fire Department equipment, CPR and
other emergency devices such as fire extinguishers,
vehicles and fire and police emergency routes.
Operated the TTY equipment in addition to the
dispatcher console and call-taker console.
Considerable computer equipment usage.
EDUCATION:
2006 - 2009 Everest College
Silver Spring, MD
Criminal Justice
Credits: 35
. Projected completion of Bachelor of Science, 2013
1990 - 1992 Catonsville Community College
Catonsville, MD
Criminal Justice
CEU Hours: 60 Credits: 60
1985-1985 Montgomery College
Rockville, MD
Criminal Justice
Credits: 16
1978-1980 Bowie State College
Bowie, MD
Criminal Law/Psychology
Credits: 30
1978. Atholton High School
Graduated May 1978 Columbia, MD- Diploma
CONTINUED EDUCATION/ACCREDITATIONS, CERTIFICATIONS:
70wpm Microsoft Office Suite 2003,2007
Windows 1995, 1998, 2000, XP Word Perfect-All versions
Desktop Publisher 2003, 2007
Word Processor Travel Manager 8.1, 8.2
FMIS PC2 Travel System
Integrated Financial Management Information System (IFMIS)
DHS E-Grants System (Administrative Module Web-based system)
Grant s Management System
IT Security Awareness Training 2004 - 2009
Training Program Certificates: The International Association of
Arson Investigators, Inc.
Physical Evidence at the fire scene;
Magne
Tek: Study in the Daubert Challenge
FOIA (Freedom of Information Act)-FEMA Training for the
Subject Matter Expert-11/2009
TIPS (Training for Intervention Procedures)
AWARDS AND RECOGNITION:
1990- Deans List: Catonsville Community College
1978- Scholarship to Bowie State College- Scholars Unlimited Program
REFERENCES:
Chenise Purvis
Program Support Assistant
Department of Homeland Security, Federal Emergency Management Agency-
Headquarters
Grant Programs Directorate, Western Region Ops. Team
Grants Management Division, GPD-GMD
Vicki Wade
Program Specialist
Department of Homeland Security, Federal Emergency Management Agency-
Headquarters
Grant Programs Directorate
Program Office, Assistance to Firefighters Grant Program
Clayton Thompson
Program Specialist
Department of Homeland Security, Federal Emergency Management Agency-
Headquarters
Grants Management Division, Central Region Team
Grant Programs Directorate
REFERENCES: Continued
Kevin Piatt
Program Specialist
Department of Homeland Security, Federal Emergency Management Agency-
Headquarters
Grant Programs Directorate
Program Office, Assistance to Firefighters Grant Program
Thelma Zollicoffer
Consultant Case Manager for At Risk Kids
Psychiatric Admissions Counselor-John Hopkins Hospital
Tony Faison
Program Specialist
Department of Homeland Security, Federal Emergency Management Agency-
Headquarters
Grant Programs Directorate
Program Office, Assistance to Firefighters Grant Program
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