Technical Writer Editor

William T Rathbun

**** ********* ****** . **** ****, PA 17011 . 717-***-****

******@***.***

Objective Summary

To secure a position in Client Relations, Customer Service or

Communications that would best utilize my educational background,

experience, management and communication skills.

Technical Skills

Strong Written and Verbal Public Relations & Sales: 20+ years

Communication Skills. 20+ Computer Hardware and Operating Systems

years Microsoft and DOS-based Applications

Editing and Revising (wide range)

Professional Broadcasting

Work Experience

Stoltzfus Landscape Contracting (Harrisburg, PA) 01/2013-Present

Office Manager

Duties include general accounting, customer relations, invoicing, and

managing work assignments for landscaping crews.

PA Department of Environmental Protection (Harrisburg, PA) 06/2003-

10/2010

Press Secretary

Executive Assistant to the Secretary

Information Specialist

Oversaw and wrote all press and public relations informational materials

including press releases and web-site content; first point of contact for

media inquiries; managed and oversaw all special events displays and public

speaking engagements. Executive Assistant to Cabinet-level Secretaries

Kathleen McGinty and John Hanger. Agency Liaison with PEMA, NRC, FEMA.

Central Penn Computers (Camp Hill, PA) 06/2002-06/2003

Office and Sales Manager

Responsible for customer relations; preparation, composition and final

production of sales materials and presentations; creation, design and

maintenance of showroom displays; creation and processing of invoicing and

general office duties.

Brandywine/Dixon Recyclers (Lebanon, PA) 03/1992-06/2002

Sales Manager & Assistant Operations Manager

Responsible for customer relations; preparation, composition and final

production of sales materials and presentations; managerial oversight of

staffing, inventory and shipping at recycling yards.

Other Experience Prior to 03/1992

Information Specialist - PA House of Representatives - Harrisburg, PA

News Director - WCRO Radio - Johnstown PA

News Director - WGLU Radio - Johnstown, PA

William T. Rathbun . 717-***-**** . ******@***.*** 2 of 2

Education

Kaplan University Currently Enrolled - 2009

Date of Graduation: December 2013

Major: Bachelor's of Science Degree in Communications

GPA: 3.9 (President's List)

Communications curriculum emphasizes writing and speaking skills, group

dynamics, team building, and resolving complex issues that arise in the

workplace.

Harrisburg Area Community College, Harrisburg, PA - Marketing and Business

Studies

A+ Certification - Computer hardware technician and software applications.

Advanced Public Information Officer Certification - US Dept. of Homeland

Security

Public Information Officer/Disaster Response Certification - US Mine Safety

& Health Administration

Personal Statement

I am an industrious, hard-working and reliable employee. I am known as a

self-starter and problem solver who enjoys the challenges of working with

customers and the public. Keeping busy is important to me as I have a high

energy level and enjoy achieving goals. I get along well with co-workers

and superiors, maintain a positive outlook and am a punctual, happy and

enthusiastic person.

References

. Jay Scott Roberts (Sunstorm LLC, and previous Deputy Secretary for the

Dept. of Environmental Protection, Commonwealth of Pennsylvania):

Johnstown, PA 717-***-****

. Rebecca Brubaker (Executive Director of Consulting Services, Global

Financial Markets Institute): Jericho, NY 516-***-****

. Brian Carey (Carey Associates Accounting): Lemoyne, PA (717) 412-

7459

Contact this candidate