Administrative Assistant Customer Service

CURRICULAM VITAE

N Jyothi

N.No.*/***, Sathyanarayanapuram, Moulivakkam,

Bhaikadai, Porur, Chennai – 600 125.

Cell: +91-971**-*****

Email:**********@*******.***

Objective:

Looking for the greatest opportunity to work as Administrative assistant/Accounting Assistant/Personal

Secretary/Customer Relations Officer for a reputed company.

Skills:

• Having 11 + years of experience as the administrative/Accounts assistance.

• Ability to perform administrative and office support activities.

• Excellent communication and writing skills.

• Typing speed with 80wpm.

• Having strong analytical and organizational skills.

• Proficient with computer literate such as Microsoft Word, Microsoft Excel, Power point and

Internet.

• Able to keep project on schedule.

• Able to update and delegated detail and all projects.

• Able to handle incoming calls and requests.

• Ability to do research, draft and abstract reports.

• Responsible for other duties as assigned.

Work Summary:

Worked as Customer Service Executive in M/s. Shiv Shankar Agencies, Period: 01.09.2012 to

31.03.2013.

Salary drawn: Rs.18,000/- pm

M/s.Aeromech Equipments Pvt.Ltd., Period : 1.3.2010 to 31.8.2012 as Administrative

Assistant/Accounts Assistant

Administrative Assistant:

• Responsible for handling all official company correspondence.

• All company documents are typed.

• Responsible for typing all company correspondences.

• Give training for new employee.

• Responsible for upgrading office filing system.

• Responsible for other duties as assigned.

• Responsible for answering phones and other enquiries.

• Done other duties as assigned

Accounting Assistant:

• Receive invoices or bills from vendors, get them sanctioned and arrange for payments through

checks or bank transfers.

• Collect the necessary information and the source documents related to the financial transactions

from the concerned people in the organization to update the financial statements daily.

• Maintain petty cash book and authorize payments done by cash by making entries under

appropriate account head of the book.

• Submit monthly reports regarding the expenses and cash book balances

• Make entries of the financial transactions of the organization and get them checked from

respective departments

• File and maintain a record of various supporting documents sent and received by the organization

for reconciliation purposes

• Receive sales and purchase reports and note the amount of sales / purchase returns by recording

the corresponding entries. Also, compute the amount of goods in stock and add it to the assets

accounts

• Prepare and send notices to debtors for remittance of bills.

• Work as communicator with accounts.

• Responsible for managing accounts receivable, account payable.

• Responsible for administering online banking functions.

Salary drawn: Rs.15,000/- pm

M/s. Staimex International - Period : – 1.12.2001 – 31.01.2010 – Personal Secretary to

Managing Director

• Handled the tasks of maintaining and updating filing, mailing, inventory and database systems in

computers.

• Assigned the tasks of reviewing files, records and documents to obtain necessary information.

• Responsible for writing the discussions in meetings for the concerned superior officer.

• Handled the tasks of responding to calls and passing messages.

• Assigned the tasks of screening telephone calls, taking appointments.

• Responsible for recording appropriate notes, attending meetings and events as necessary.

• Assigned the tasks of preparing daily agendas and scheduled meetings.

• Responsible for taking and conforming appointments.

• Answered correspondence under the instructions of the supervisor.

• Performed other secretarial and administrative tasks as assigned.

• Handles calls and promptly forwards them to appropriate persons.

• Responsible for scheduling meetings for employees

• Compose and distribute inter-departmental memorandums (e-mail, documentary and voice)

ensuring timely delivery and receipt of important information while at the time maintaining

confidentiality.

• Responsible for making domestic and international travel arrangements for senior-level

executives via the Internet.

• Established and maintains electronic records management system for all incoming and outgoing

correspondence.

• Organize, sort and assign mail distribution for all.

Salary drawn : Rs.10,000/-pm

Computer skills:

Proficient with

• MS Office

• Microsoft Excel

• Power Point

• Internet

• Tally 7.2

Educational Qualifications:

• Bachelor's degree in Commerce (University of Chennai)

• Certificate course in Secretarial studies.

Personal Profile:

D.O.B : 20.05.1979

Maritial status : Married

Languages known : English, Hindi, Tamil & Malayalam (Proficient)

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