Veronica Penaloza
**** **** ****** ***** ****** #E ● Fresno, CA 93726 ● 559-***-****
********.********@******.*****.***
CAREER OBJECTIVE:
To acquire a position in a medical office where my experience, education and bilingual skills can
contribute to the success of the organization.
EDUCATION:
Associate in Applied Science degree in Medical Insurance Billing and Coding
Heald College, Fresno, CA Expected Graduating: July 2012
Associate in Applied Science Degree in Medical Assistant
Heald College, Fresno, CA Graduated: October 2011
SKILLS:
Medical Laboratory Procedures Multi-task
Medical Clinical Procedures
Medical Billing and Coding Team player
Medical Office Procedures
Medical Computerized
Punctual
MS Word
Medical Terminology
Highly responsible
MS Excel
Medical Transcription
Pharmacology Motivated
Internet Explorer
Learn quickly
Bilingual-Spanish
WORK EXPERIENCE:
• Assist with ADL’s, such as showers, grooming, oral care, and dressing.
• Transfers lift and turn immobile patients to prevent bed sores.
• Help patients with medical procedures. Taking Vital Signs.
• Maintain a clean and safe environment.
• Handle patients request and complaints with patience, reliability, and professionalism.
• Pay attention to detail while monitoring patients and reporting changes.
• Provide emotional support to patients and their family.
• Provide excellent customer services.
• Preparing meals and feeding patients with disabilities.
WORK HISTORY
EOC, Headstart- H.A/Health Assistant Fresno, CA July 2012 --Present
Right at Home – C.N.A./Caregiver Fresno, CA May 2008 – Present
Around The Clock – C.N.A./Caregiver Fresno, CA April 2008 – Present
Horizon and Subacute Rehabilitation Center – C.N.A. Fresno, CA November 2007- April 2008
California Armenian Home – C.N.A. Fresno, CA February 2007 – November 2007
Willow Creek, Rehabilitation Center – C.N.A. Fresno, CA February 2006 – February 2007
San Joaquin Gardens – C.N.A. Fresno, CA February 2004 – December 2006
EXTERNSHIP EXPERIENCE
Sierra Kings Health Care District – Parlier, CA April 2011- June 2011
Medical Assistant
Took vital signs, roomed patients, assisted the doctor with procedures, physicals, pulled charts, checked
insurance availability, charted, documented patient assessment, and assisted with referrals.