Customer Service High School

Ananias Franklin

**** ******** ***** *******, ** 32808 Phone: 407-***-**** E-Mail: ***************@**.************

My name is Ananias Franklin, and I am interested in the position that is currently available. I am a very goal oriented, professional, punctual, fun individual that is very passionate about the well being of others and I think that I would be a great fit for your company. Thank you for your time and attention regarding this matter.

Experience

Broadband Interactive 12/2011-06/2013

• Dispatch/Admin Work with technical staff, other employees, and customers under supervision, schedule, route and assign work orders in a timely manner.

Telaffects 12/2011-02/2012

• Resolving customer issues, filing,, data entry, filing, inbound /outbound calls, setting appointments, providing excellent customer service, and clerical duties.

Convergy 06/2009-11/2011

• Answering multiple phone lines, providing excellent customer service, taking payments, saving accounts, transferring incoming calls, and resolving all customer issues.

Cato 03/2007-04/2012

• Open/close store, assist customers, provide excellent customer service, complete nightly deposits.

Education

Valencia College 08/14/2009-Current

Currently majoring in Nursing with a minor in American Sign Language.

Seminole High School 08/2005-05/2009

Skills

Excellent customer service skills, enjoy helping others, all of Microsoft Office, QuickBooks, Icoms, Toa, Outlook, assisting others, type 70WPM, faxing, printing, copying and resolving issues.

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