Patricia Simes

abyfz0@r.postjobfree.com St Johns, FL 32259

904-***-****

Director - Information Technology

Energetic, results-driven and people-oriented senior business and

technology executive who motivates Information Technology (IT)

professionals to exceed client expectations. Worldwide experience;

implementing large-scale, multi-site technology, managing IT infrastructure

and application development; Extensive experience managing collaboration

among business units to transform enterprise resources into shared

integrated systems.

KEY EXPERTISE

( Effective IT Operations & Program ( Relationship Management-Building

Management Partnerships

( Technology and Business ( Bridge between Business and

Transformation Technology

( Developing Strategies and Roadmaps ( Managing Client Expectations and

Relationships

( Budget Management ( Leading and Building Talent

( Business Process Improvements ( Passion for Excellence in Client

Experience

RESULTS

< Shaped 120+ IT professionals into a high performing IT organization by

providing a supportive culture and climate receptive to ideas

< Developed, produced and awarded a $70M Request for Proposal (RFP) to

replace statewide Student Information System

< Saved $12M on outsourcing win

< Transitioned more than 600 IT professional staff to IBM

< Instituted business management governance and processes for the

Enterprise Architecture program of a major healthcare provider

< Created IT Strategic Plans for Main Street America Group, General

Motors, Department of Public Instruction, Wake County Government,

Department of Defense Personnel & Readiness

< Customer Satisfaction Rating for IT infrastructure services: 4.76 out

of 5.0 (95% approval rating)

< Awarded and managed contracts ranging from $100,000 to $100,000,000

< Saved $15M/year by discovering a financial methodology flaw

< Certified Project Management Professional (PMP)

< Certified Information Technology Infrastructure Library (ITIL)

Foundations

PROFESSIONAL EXPERIENCE

MAIN STREET AMERICA GROUP (Jacksonville, FL)

2009 to Jan 2013 Director, IT Enterprise

Architecture

Concurrently

Director, IT Infrastructure Operations

Responsible for directing the creation, development and maintenance of Main

Street America Group's enterprise architecture (TOGAF) as well as leading

and directing the IT operations and transitioning to an outsourced IT

infrastructure vendor environment.

. Chair, Corporate-wide IT Steering Committee

. Managed a mix of over 20 in-house staff and contractors

. Integrated affiliations and acquisitions (people, process, technology)

. Initiated and implemented ITIL operating processes & procedures for

managing the outsourced IT infrastructure

. Consolidated and decommissioned infrastructure assets saving at least

$5M/year in operating costs

. Initiated and updated programs such as risk management, business

continuity and disaster recovery

. Reduced IT infrastructure Incidents by 36% year-over-year

. Customer Satisfaction rating for IT infrastructure services: 4.76/5.0

. Conducted an IT security review to address and close gaps

. Initiated, planned and managed the IT Enterprise Architecture and IT

Operations where actuals were below forecasted target by 12%

. Managed the research, development and production of the current and

future Main Street America's business and technical architectures

. Embedded Enterprise Architecture into the Project Management Life Cycle

process to ensure alignment with the enterprise architecture and

strategic objectives.

KAISER PERMANENTE (Oakland, CA)

2008 to 2009

Vice President, Information Technology Enterprise Architecture

Charged with creating, developing and maintaining Kaiser Permanente's

enterprise architecture following TOGAF

. Planned and managed the Kaiser Permanente Information Technology

Enterprise Architecture budget for 2008 where actuals were within 1% of

forecasted target

. Managed the research, development and production of the current and

future Kaiser Permanente health care business and technical architectures

. Responsible for the management of the programs the organization approved

in an approach that ensured alignment with the enterprise architecture

and strategic objectives.

. Planned and produced a technical catalog with standardized products

. Established the first cross-functional Kaiser Permanente Information

Technology Standards Board

. Embedded Enterprise Architecture into the Comprehensive Delivery Process

across the IT enterprise

IBM CORPORATION

2000 to 2008

IBM Global Account Executive, General Motors (GM) Account (2006 - 2008)

Global Strategy & Architecture Account Executive/Senior Manager who

provided GM support focused on ITIL processes.

. Developed the Infrastructure Decision Map to make fact-based decisions

that moved GM toward an ubiquitous infrastructure environment

IBM Global Project Executive, IBM Account (2005 - 2006)

Ensured leadership, process-driven execution and delivery of services that

exceeded Supply Chain Transformation client expectations

. In 2005, saved IBM at least $15M/year due to uncovering a financial

methodology issue.

IBM Global Network Business Operations Manager, JP Morgan Chase Account

(2002 - 2004)

. Reduced over $12M in costs in first 9 months of contract commencement

while successfully transitioned over 600 US-based JPMC employees and 200

JPMC contractors to IBM employees

IBM Corporation Strategic Network Operations Manager (2000 - 2002)

. Implemented tactical and strategic improvement projects to enhance the

newly formed 1400+ IT professionals organization.

NORTH CAROLINA DEPARTMENT OF PUBLIC INSTRUCTION

1997 to 1999

Chief Information Officer/Associate State Superintendent

Established initial instructional and administrative technology leadership

and plans for the agency and the public schools of North Carolina. Managed

an operational budget and federal grants in excess of $100 Million to

improve and implement technology solutions (applications, networks,

communications, distance learning).

. Developed a 5-year technology plan aligned to the North Carolina State

Board of Education's priorities. The plan's implementation resulted in

11% improved use of technology resources.

. Managed multiple information technology contracts, projects and

acquisitions in excess of $100 million

WAKE COUNTY GOVERNMENT, NORTH CAROLINA

1996 to 1997

Information Applications & Telecommunications Technology Senior Manager

Provided leadership and management for county information technology

applications and telecommunications to support all Wake County offices

DPR BOOKS

1995 to

1996

Entrepreneurial Co-founder

Co-founded and developed the concept and five-year business plan for a

retail used bookstore.

SYSTEMS RESEARCH & APPLICATIONS CORPORATION

1992 to 1995

Deputy Division Director

Systems Research and Applications Corporation is a consulting firm in the

DC-metro area. Primary contracts dealt with information technology to

support federal government agencies.

. Responsible for managing and coaching 70 technical staff. Result: 100%

billable staff assignments and multiple contract renewals and expansions.

MILITARY SERVICE, UNITED STATES AIR FORCE, PENTAGON, HONORABLE DISCHARGE

Captain

EDUCATION

M.S. (Information Systems), George Mason University, VA

B.S. (Management Information Systems), University of AZ

CERTIFICATIONS

Certified & Recertified (2012) as a Project Management Professional from

the Project Management Institute (2002)

Certified & Recertified (2008) as IBM Executive Project Manager (2003)

Certified ITIL Foundations (2006)

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