Engineer Maintenance

Juan Carlos González Marr

**, ********. *******, *******, ******.

Cell: 647-***-****, Email: **********@*****.***

ACADEMIC AND PROFESSIONAL CREDENTIALS

***-*** **** ** ******* exam Jun 2013

Cisco Certified Network Profesional R&S (CCNP) Aug 2012

Cisco Certified Network Associate R&S (CCNA) June 2010

Computer Engineer (ISPJAE, Habana, Cuba) July 2004

TECHNICAL SKILLS

Network Hardware/OS: Cisco Switches (2960, 3550, 3560, 3400, 3800, 4503, ASR-7600series) and Routers

(2811, 2900, 3800, 6524)

Routing Protocols: RIP, EIGRP, OSPF, Route Filtering and Redistribution, BGP, MPLS VPN Layer 2/3.

Routed protocols IP, IPv6

Advanced Routing CEF, PBR, IP SLA, NAT

L2 Technologies: VLANs, Trunks, VTP, STP, RSTP, MSTP, Ether Channel, PPP, Frame Relay, HDLC

Network Services 1 DHCP, TFTP, HTTP/HTTPS, Telnet/SSH, QoS, Wireless

High Availability FHRP(HSRP,VRRP,GLBP), Supervisor redundancy (RPR, RPR+, SSO)

Network Security IPSec VPN, AAA, ACL, PortSecurity, DHCP Snooping, DAI, IP SourceGuard,

802.1X.

Operative system Linux, Windows

Programming Languages Perl, Bash, PHP

DataBase Postgresql, Mysql

Network Services 2 SMTP, POP3, IMAP, FTP, HTTP, SSH, DNS, Rsync, Active Directory, Iptables

PROFESSIONAL EXPERIENCE

Noc Analyst at Afilias, Toronto, Ontario Febreaury - Present

Project consultant/Infrastructure leader

Desca, Quito, Ecuador August 2011 - August 2012

Plan and implement projects for customers: enterprise networks and service providers.

Writing NIPs (Network implementation planning) for the migration of services in MPLS environment.

Execution of NIPs in maintenance windows.

Support for troubleshooting processes on IP / MPLS network.

Provide tier 3 enterprise network support (telephone company).

Perform staging of equipments.

Physical hardware/cables installation/supervising and problems mitigation.

Maintenance task at scheduled time to ensure proper functioning of the network infrastructure performing

systems upgrade and backup.

Providing 24/7 on-call production support with Cisco TAC assistance in case need it.

Proceed with RMAs and replace parts in case need it.

Network Specialist

Rosheuvel and Partners Business Group (RPBG), Suriname March 2010 - May 2011

Install, configure and troubleshoot/maintenance email system (ISP enviroment). Software used: postfix,

amavis, apamassassin, clamav, cyrus, horde, mysql.

Install, configure and supervise email system monitoring tools (pflogsumm, isoqlog, mrtg, mailgraph).

Provide solutions for better performance, adjusting and troubleshooting dialin/remote access system.

Software used: freeradius, cq-admin, dialupadmin.

Provide solutions programming scripts using perl and bash.

Install and configure backup server. Program perl scripts for automatic backup.

Troubleshoot and maintenance cpanel and plesk server.

Troubleshoot and maintenance DNS and apache (virtual hosting).

Secure enterprise linux servers with iptables.

Provide second and third level of support to email, dialin and web hosting customers.

Network/System Engineer

International Airport “Frank País García”, Cuba March 2005 – Jun 2009

Network administrator under Linux and Windows. Protocols: dns, smtp, wins, kaspersky, clamav, apache,

squid, isa server, active directory.

Redesign, install, configure and troubleshoot airport LAN.

Troubleshoot pc software, network and hardware problems. Customers support.

Write scripts in perl and bash for automatic backup and easy recovery.

Write programs using php and postgresql.

Design and teaching courses for network administrators.

Teacher/Professor.

Informatic Computer and Science University, Cuba. Sept 2004 – Feb 2005

Teacher at Teleinformatics subject, including conference, practical and seminaries.

Active member of the group responsible for the design and content of the subject.

Teacher/Professor.

Universidad de Holguín Oscar Lucero Moya, Cuba. Septiembre 2002 – July 2004

Teacher at Teleinformatics subject.

LANGUAGES

Spanish (Native)

English

PERSONAL QUALITIES

Proactive, self-starter, self-learner, creative, adaptable, open-minded, honest, ethical.

INTERESTS

CCIE certification (in progress).

Contact this candidate