Dynamic Dental Specialist

**********@*****.*** *** High Meadows Drive, Sugar Land, Texas 774**-***-*** 4515

Objective

Dynamic Dental Professional looking to work in the field of modern dentistry, providing quality care, in

a clean, caring, friendly, healthy, longevity and organized environment through team effort. A dental

team with a refreshing modern attitude of a perfect patient experience while promoting dental health and

long lasting relationships.

Work Experience

Office Manager / Treatment Counselor

Anderson Dental / Royal Dental / Lalji Dental Management, Houston / Sugar Land, Texas

Oct. 2006 April, 2008 and July, 2008 – January, 2013

• I worked as a Manager and Treatment Counselor during both tenure’s of employment. I oversaw all

operations of the office, generating goals and managing patient quality. I advanced from a single

doctor office with four employees to a 10 operatory office with 4 rotating specialists, two full

time doctors, two front desk personnel, 12 assistants, orthodontic traveling manager once a week.

Through a philosophy of a perfect patient experience, rather than a dental clinic, I was able to

increase revenue and patient satisfaction dramatically.

Office Manager / Treatment Counselor

Memorial City Dentistry / Home Dental Care, Houston, Texas

May, 2002 – Oct. 2006

• I managed all operations of the office and presented treatment plans of the general office. After

two years I moved over to the Home Dental Care office and traveled as the manager of the crew,

while also expanding the territory by three times the existing clients, Houston, San Antonio,

Austin and Beaumont regions.

General Dental Office Manager

4Smiling.com, Clear Lake, Texas

Sept. 2000 – May 2002

• I acted as General Office Manager over four locations, handling advertising, public relations, HR,

setting and making sure revenue goals are met and exceeded. Duties also included opening or

buying office location, hiring dentist and quality team members. Working with cutting edge

ideas, perfecting six handed dentistry, utilization of movement to simplify, speed up and creating

quality and efficient dental care in a streamline fashion. I experienced working with tele

medicine, video of initial oral evaluation, entire new patient experience and treatment

presentation.

Office Manager / Treatment Counselor

Westwood Dental, Sugar Land, Texas

March 1998 – Sept. 2000

• Over saw all operations of the dental office and presented treatment plans. Increased revenue and

generated new patients through quality care. This was a new location and just opened. I

organized and implemented systems to retain patients and stream line the office with modern

philosophies and proven methods to exceed excellence and increasing and exceeding revenue

goals.

Dental Consultant / Financial Consultant

Du Molin & Du Molin, Tiburon, California

March 1996 February 1998

• I was responsible for maintaining relationships with clients, aiding with their office personnel,

operations, implementing dental systems, team member’s bonus goals, financial goals of the

office and doctor’s retirement plan. I would arrange conferences, hotel accommodations, all

meals, seminar materials, recording and running all presentations and presented and supported

each doctor’s individual financial plans after the seminar and conference calls monthly with the

doctors who attended each seminar.

Registered Dental Assistant

Dr. Richard Doyle, San Francisco, California

Sept. 1994 – March 1996

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• I worked in a four operatory office as the only assistant. Helped design state of the art office,

streamlining procedures, sterilization, ordering system, implementing OSHA regulations and

procedures.

Registered Dental Assisting Course Instructor

National Educational Center, San Francisco, California

Aug. 1993 – Aug.1994

• I was a dental instructor for dental assisting RDA, CDA, program. Responsible for presenting

current procedures, material, techniques, instruments, four and six handed dentistry, front office

responsibilities, charting, filing, book keeping, equipment maintence, sterilization, materials, and

X ray’s, dental anatomy and legal protocols.

Registered Dental Assistant

Dr. Michael Schwartz, San Rafael, California

June 1991 – July 1993

• First solo Dental Assistant job in a brand new state of the art facility with five operatories, tray and

bin system, and inventory tag and ordering system.

Registered Dental Assistant

Dr. Thomas Knez, Mill Valley, California

June 1989 – June 1991

• Second assistant in busy high end cosmetic office when inlay, onlay, veneers and bonding

techniques first started.

Education

College of Marin, Kentfield, California

RDA, CDA, ASD and Pre Dental

1988 – 1989

University of San Francisco Dental School, San Francisco, California

RDA internship

1988 1989

University of Pacific Dental School, San Francisco, California

RDA internship

1988 1989

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University Puget Sound, Tacoma, Washington

Pre Dental / Business Management Major

1985 – 1987

Dunn High School, Los Olivos, California

College Preparatory

1981 – 1985

Knowledge Base Attributes

All Dental Insurances, PPO, DMO, Medicaid, Discount, Verification, Billing, Electronic Billing, Filing

and Following up

All Front office responsibilities, Phones, appointments, confirming, following up, recall, Insurance

verification, treatment presentation, all credit cards, 3rd party financing, payment arrangements and

collections, end of day reports, care slips, doctor notes, documentation, bank deposits and close outs

Certifications, Dental, Hygiene, Registered Dental Assisting Verification of Licenses and Signing up and

maintaining dental insurance relations, filing, Pre Audit and Post Auditing charts, Predeterminations /

Authorizations, referrals and follow ups.

Dental Assistant RDA program instructor, dental charting, dental materials, dental instruments,

sterilization procedures, protocols and OHSA regulations, dental materials, tracking, maintaining, and

updating

Ordering, budgeting, and tracking dental and office supplies.

Maintain team member’s work schedules, hours worked, avoiding overtime and monitoring job

descriptions, protocols and responsibilities.

Interviewing, hiring, firing, employees, hygienists and doctors.

Maintaining lab tracking, billing and crediting

Knowledge and ability of manual and digital x ray’s

Nitrous oxide, conscious sedation, premedication, health histories, emergencies, blood pressure, and

CPR

Oral hygiene instruction, dental procedures and time lines, dental health, treatment plan presentations,

scheduling and following up with appointments, completion and preventative maintains follow up

New patient experience, patient records, Hippa regulations, filing and paperless procedures

Dentech, QSI, Easy Dental, Eagle Soft, Dentrix, and Softdent software knowledge and efficiency

All digital x ray systems, pariapical, pano, ct scan, cephligraph

Knowledge of all dental specialists’ procedures, techniques and types of prognoses and treatments

Zoom, Rembrandt, and ZoZa in office and take home tooth whitening systems

Proficient in Word, Excel and Quick Books

Root Panning and scaling, Perio Charting, Scale Types, PSR Screening, STM Soft Tissue Management,

Perio Chip and Arestin applications Ultrasonic scaling, Coronal Polishing, fluoride application and

sealants

Oral Cancer Screening, facial and neck anatomy, body anatomy, dental tooth anatomy child and adult,

dental nutrition and health

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On a Personal Note

Throughout my 23 years plus dental experience, I have been exposed to many cutting edge philosophies,

techniques and management styles. I take an ownership mentality with each employer and job experience.

My extensive well rounded athletic background, I have learned to exceed at the highest levels in all aspects

of my employment opportunities and my personal life. Striving to expand my knowledge and better myself,

I have been able to bring a lot to my work ethics and the dental teams I’ve worked with mover employment

history. Dentistry is my way to touch people on a personal level, bettering their lives through exceptional

dental therapy and perfect patient experiences, while building lasting relationships. Every career path

opened opportunities to expand my dental qualities and experience.

My diverse education, while pursuing my dental career, helps me in my work ethics and providing quality

patient relationships with life changing impact on their lives.

My extracurricular activities extend to playing on, voted team captain and managing select athletic sports

at the high school and college varsity levels in five sports, after college I participated and managed a men’s

slow pitch softball team to a national title and was involved with local professional sport teams in the bay

area working closely with professional athletes career planning and sports phycology as hobbies and for

personal satisfaction in being a life coach for individuals.

I love competitive sports and enjoy coaching my 5 children’s sport teams and playing soccer and softball

competitively. Family is very important to me and is a rewarding experience.

Contact this candidate