Kimberly Brown
*** ********* ******, *** *****
Bronx, N.Y., 10454
Cell: 347-***-****
Email: ****************@*****.***
Education:
****-******* ******** ********* **********
AAS, Healthcare Administration
Expected graduation: May 2014
2006-2008 Berkeley College
Business Management
1986 New York City Technical College
Data Entry
Certificate Program
Work History:
2004-Present Lower Manhattan Development Corporation
Receptionist
• Greet all visitors in a professional and congenial manner
• Monitor and route incoming calls while responding to basis and public
inquires, ensuring all phone inquiries are directed to the appropriate
personnel
• Responds to need of personnel requiring telephone assistance
• Assist with clerical workload as needed
• Receives and date stamps all incoming mail
• Maintains visitor logs, and logs in all outgoing couriers
• Receives RFP/RFQ’s, date/timestamps responses, makes
corresponding entry log and notifies processor of delivery
• Enters visitors into building security systems as requested by the staff
• Maintain conference room schedules on Outlook
2003-2004 Choice Temporaries Inc.
Receptionist
• Answered and directed telephone calls
• Signed for all deliveries
• Greeted and announced all visitors
• Assisted with administrative task when needed
2002-2003 New York Hotel trade Council/Hotel Association Benefit Fund
General Office duties for the claims Department
• Handled Code Reviews for the Claims Department
• Verified Hours for eligibility of clients Medical Coverage
• Checked Anesthesia Bills for Payment
• Handled special projects for the supervisor
• Counted incoming claims eligibility forms
• Typed the Bluecross / Blueshield list for members and staff to receive
their health care cards
• Assisted with the processing of do0mistic partners re-enrollment
packages
• Assisted where necessary
Skills: Familiar with Microsoft Office suite 2010, Internet Explorer, Google,
I have great knowledge of various telephone systems, Type 45-50 WPM.
I have implemented logs to maintain in-coming and out-going packages; I
have also created a “Complete operating guide” for the receptionist
desk. I am a great problem solver, an active listener, and a great team player.