Crystal L. Hogan
Fort Wayne In 46805
Cell: 260-***-****
Email: ****************@*****.***
Objective
To obtain an Office Assistant position in a growth-oriented company where I can utilize my administrative and analytical skills and acquire new abilities.
Qualifications
• More than 5 years experience in an office environment.
• Able to relate well to the public, very personable and good on the telephone.
• Diplomatic, tactful, creative, discreet, flexible, resourceful, dependable, well-organized, friendly, emotionally mature and professional.
• Strong ability to work effectively with multiple supervisors.
• Capable and practiced in handling complex and multifaceted tasks.
• Extremely knowledgeable with clerical tasks and time management.
• Well-versed in Windows, Microsoft Office, desktop publishing, and all Word programs.
Education
Culver Military Academies
June 2005
Work Experience
Office Assistant: June 2005 – July 2008 Plymouth IN ( Prarie City Books
• Job duties: Answering telephones and intercoms, taking messages, responding to inquiries, giving directions to call center, providing comprehensive secretarial and clerical support to center staff and management.
• Assist with bookkeeping, payroll, A/R and A/P processing.
• Greet visitors, conduct tours as needed, provided basic information to visitors.
• Handle daily staff scheduling.
• Process maintenance requests, substituting for manager as needed.
• Assist in opening and closing procedures at the facility.
• Organize and register staff for workshops and staff development.
• Data Entry
Millers Merry Manor : July 2008 - May 2012, Warsaw IN,
Acted as initial point of contact for inquiries and requests and directed people to those who could be of assistance.
• Answered phones in a professional and helpful manner.
• Provided information regarding programs, courses, policies, and procedures to internal and external contacts.
• Promoted a positive work atmosphere by behaving and communicating in a manner that supported staff, and the general public.
• Ordered, distributed and managed office inventory, keeping work space neat and organized.
• Acted as initial point of contact for inquiries and requests and directed people to those who could be of assistance.
*References available upon request