Customer Service High School
Resume:
Seth W. Baird
Ossian, IN *****
Home/Cell: 260-***-****
SUMMARY
Results-oriented, conscientious team player with a "can do" attitude
seeking a position where my skills in fast-paced, high-volume operations
are an asset. Qualified by progressive and successful experience in a
variety of customer relations positions within the business industry.
PROFESSIONAL EXPERIENCE
UPS, Fort Wayne, IN 2003-Current
Preloader
Ensure that all packages are loaded onto correct truck for proper
distribution to customers.
. Select appropriate packages for a specific truck from conveyer belt.
. Follow load diagram to ensure proper distribution of packages by driver.
. Assist in meeting all delivery requirements. (Timing deadlines etc.)
. Provide assistance to other team members.
. Train new employees
ALLEN PROTECTION SERVICES, Fort Wayne, IN 2012 - Current
Armed Security and Investigation
. Secure and patrol building
. Manage Crowd Control
. Control enter and exit of local businesses
G4S SECURE SOLUTIONS, Buffton, IN, 2011-2012
Security Officer
. Managed Security Office
. Checked in Deliveries (Trucks)
. Checked in Personnel
. Answered phones...transferred calls...took messages
PEYTONS NORTHERN, Bluffton, IN 2004-2005
Case Order Selector - Lift Truck Operator
. Assisted in ensuring all products were transported to its appropriate
area for correct distribution.
. Ensured quality and quantity of output.
. Coordinated and managed new computer system for inventory purposes.
(WIN)
. Operated several manufacturing machinery and equipment (Ridereach 5000
Series, Stand Up Counter Balance, etc).
. Assisted supervisor with daily, weekly, and monthly reports.
. Filled in as point of contact when Department Coordinator was
unavailable
. Provided process improvements.
. Trained new employees.
DANCE-N-SOUND, Hoagland, IN 2006 - Present
D J
. Set up and tear down sound equipment
. Perform Wedding and/or Wedding Reception music according to
instructions from Bride
. Introduce Wedding Party
. Interact with guests and play requests as required.
KROGER, New Haven, IN 2000-2003
Bagger/Cashier - Customer Service Desk/Accounting Representative
Offered assistance to all customers through a variety of different
channels.
. Ensured proper billing of items purchased.
. Handled large sums of cash.
. Balanced all cash drawers and store safe.
. Provided exceptional customer service to customers.
. Processed all returns to store.
. Communicated critical information to customers.
EDUCATION
Adams County EMS Training Academy - 2003-2005
Heritage Jr/Sr High School - Hoagland, IN (1999-2003)
PROFESSIONAL/COMMUNITY ACTIVITIES/DESIGNATIONS
Basic Emergency Medical Technician (EMT)
Volunteer Firefighter
Upward Football Coach-Hope U.M. Church
REFERENCES
Allan Schueller
UPS
Fort Wayne, IN
Brian Minnich
Dance-n-Sound
Hoagland, IN
Ellie Day
Kroger Company
New Haven, IN
Contact this candidate