Customer Service Sales
Resume:
JANE ELIZABETH SHERWOOD
**** ***** **** ******, ** 14836
email ************@*****.***
OFFICE SUPPORT PROFESSIONAL
Well organized and proficient at multitasking and prioritizing. Detail oriented, accurate and focused. Outstanding
Customer Service and Product management aptitude. Work collaboratively with diverse personalities in various
conditions using effective communication and sound judgment to ensure successful completion of daily tasks.
Computer skills include Word, Excel and Outlook.
AREAS OF EXPERTISE
Problem Solving Office Support Team Player Customer Service
Word Processing Research Abilities Reception Time Management
PROFESSIONAL EMPLOYMENT
THE PHOENIX PRODUCTS CO, Terryville, CT 06786 2/06 to 5/12
Inventory/Product Management
• Entered item number based on product chemical make up and packaging.
• Edited, verified and confirmed production.
• Created and audited packaging records.
• Adjusted inventory levels as needed.
• Trained production team members how to fill out packaging records and systems.
• Updated Item segment description. Reviewed inventory level of inactive items. Aligned, updated and eliminated
category codes.
Customer Service
• Provided support to sales and customers when ordering chemical products.
• Processed invoices, credit or debit memos.
• Logged, researched and responded to customer correspondence.
• Added and updated variable costs for product base. Organized purged records.
BAYER HEALTHCARE, West Haven, CT 10/89 12/04
• Sample Tracking Analyst
• Supervisor, Sample Compliance
• Sample Tracking Coordinator
• Physician Fulfillment Clerk
LaBONNE’S MARKET 7/12 2/13
• Cashier/Customer Service Booth
CHAMPION PRODUCTS, Rochester, NY 5/86 10/89
• Account Receivable/Reconciliation
EDUCATION
A.A.S. Accounting, State University of New York at Alfred
AWARDS Bayer Healthcare
Jerry Milano Teamwork Award Sales Service Recognition Award Winner
Sales Administration Service Award Winner
PROFESSIONAL DEVELOPMENT Bayer Healthcare
Diversity Journey Working with Difficult People
Positive Thinking and Peak Performance How to Overcome Work Place Negativity
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