Michael Ellsworth
Palm Beach Gardens, FL *****
***********@*****.***
EXPERIENCED MANAGER
Value Offered
Management experience in business/operations, logistics, supply chain,
domestic and international transportation, distribution/shipping/inventory
and sales. Skilled in team building, executing employee participation and
in quality control and safety.
Key Skills
Performance management, Transportation Management System (TMS), Sales,
Customer satisfaction, HR responsibility (hiring/termination, training,
resolving personnel issues), P & L responsibility, Business Development,
Staff training, Vendor management, Margin performance, Recruitment, Lean
and Six Sigma improvement methodologies (Kaizen), union and non-union
management, a Team Player
Career
Shipping and Transportation Supervisor, 2011 - 2013
Serta International (leading mattress manufacturer and supplier) - West
Palm Beach, FL
Supervise distribution/shipping and transportation personnel in a
manufacturing/warehouse environment to ensure timely and efficient
delivery.
Ensure compliance with FMCSR, OSHA and DOT regulations.
Use of product specific ERP software.
Prepare daily managerial reports.
Recruit, interview and hire personnel.
Provide initial and on-going training and evaluation to assigned delivery
personnel related to job duties and performance expectations.
Ensure safety and health procedures.
Coordinate with the Plant Manager, Plant Supervisors and Production
Scheduler.
Contribute to this company becoming the leading industry manufacturer and
supplier in 2012 by implementing Kaizen principles, including 5 S, to
identify systems and procedures designed to improve operations and reduce
labor costs.
Sales and Service/Branch Manager, 2010 - 2011
AmeriGas Propane (America's largest propane company) - West Palm Beach, FL
Managed multi-unit gas utility facilities, including HR and financial
performances.
Ensured compliance with regional safety plan, operations and safety
policies.
Responsible for P&L and General Ledger postings.
Hired and trained a cross functional team of quality personnel.
Contacted top customers to ensure customer satisfaction, retain customers
and meet/exceed quality standards.
Proficient with SAP.
Generated business-to-business sales and drive sales revenues by performing
sales calls and sales activities.
Managed pricing and margins to meet gross profit goals.
Managed distribution and inventory systems while controlling operating
expenses.
Enforced credit and collections policies to reduce A/R.
Compliance with SOX.
Managed the logistics of route schedules.
Implemented company sales promotion plans to gain and retain customers.
Facility and fleet management.
Negotiated contracts/agreements to reduce costs and achieve maximum
efficiency.
Maintained DOT, OSHA, EEO, ADA and audit compliance.
Full time Graduate Student, 2007 - 2009
Expert in time management and organization
Freight Operations Supervisor, 1995 -2007
Con-way Transportation Services (a Fortune 500 logistics company) -
Jackson, MI
Supervised inbound, city and outbound freight operations.
Managed day-to-day operation of the service center including P&L oversight.
Knowledge of Department of Transportation (DOT) laws and regulations.
Analyzed complex problems objectively and initiated action to resolve the
problem to customer's satisfaction.
Responsible for shift planning of over 20 drivers and office workers,
freight loading and unloading and routing.
Provided proper documentation and procedure control for hazmat shipments,
audit driver logs and international shipment invoices and management of
OS&D activities.
Oversee revenue, profit and cost controls.
Oversee safety, service, quality measures, and internal/external customer
relations.
HR responsibility included proper staffing and utilization, management of
personnel, feedback on employee productivity, attendance and disciplinary
status, performance reviews.
Utilized leadership, communication and organizational skills to manage the
efficiency and effectiveness of the delivery service provided to business
customers.
Contributed to increased company profitability by recovering over $20,000
of revenue in one week through improved efficiency and accuracy of freight
transfer.
Education
EASTERN MICHIGAN UNIVERSITY - Ypsilanti, MI
Masters of Business Administration (MBA)
CENTRAL MICHIGAN UNIVERSITY - Mt. Pleasant, MI
Bachelor of Science in Marketing/Business Administration
Technology
SAP, ERP Systems, POS Systems, MS Office (Word/Excel/PowerPoint), Outlook
Awards
2005 Appreciation Award for 10 years of perfect attendance
Nominated for the CCX Leadership Award, 3rd quarter 2004
Volunteer
Community Emergency Response Team training - 2010
Auction Project Manager/Coordinator Assistant, Fall 2009
Glacier Way Co-op Preschool - Ann Arbor, MI
Solicited businesses for donations and maintained relationships between
school and businesses.
Additional Information
APICS The Association for Operations Management - Member
Excellent work ethic with 99% attendance past 10 years
Spanish - beginner
Forklift driver experience
Willing to Relocate