Engineer Quality

Michael Heiser

EXPERIENCE:

National Industrial Concepts, Gallatin, TN 2007 – 2013

Quality Assurance Engineer

• Manage a team of Quality Auditors in a production environment; provide goals to enhance job performance

of each team member.

• Perform Root cause analysis, and implement a Corrective Action process to eliminate waste of products and

resources.

• Working knowledge of ISO 9000/QS9000, and TS16949 Quality Systems

• Strong background in the following quality tools First Article Inspection (FAI) Production Part Acceptance

Process (PPAP) Design of Experiments (DOE), Failer Modes Effect Analyst (FMEA), and Classification of

Characteristics (COC).

• Compile and report Part Per Million (PPM) data to identify areas that need to be corrected to improve

quality and reduce cost

• Highly knowledgeable for the Geometric Dimension and Tolerancing (GT&T) Y14.5 M.

• Instructed Classes on all levels of Blue Print Reading, and the application of Geometric dimension and

Tolerancing on the engineering drawings

• Statistical Process Control (SPC) Using x-bar and r-charts, Preato Charts (Cp, and Cpk) and others Fish

Bone charts and more.

• Managed the internal and external calibration of tools, fixtures and templates. Creating calibration

instructions, and calibration frequency’s

• Managed the Material Review Board and the Reject Area, maintain process flow, and reduced costs.

• I’m an a certified Washington State Journeyman Machinist, with extensive Tool and Die experience

• Manager Skills with over 15 years’ experience

• Performed the duties of a Manufacturing Engineer at Kenworth Design Group (PACCAR)

• I believe in the Just in Time Manufacturing philosophy, using the Pokey Yoke concept’s when, and where

ever possible.

Universal Aerospace Inc, Arlington, WA 2006 – 2007

Senior Quality Technician

• Provide process quality checks, Provide SPC data

• Coordinate with customers new products and process control reports

• Resolve internal, supplier quality issues

Bending Solutions Inc., Marysville, WA 2004 – 2006

Quality Engineer

• In process quality checks

• Provide customers with new products and process control reports

• First Article, New Product Development

• Resolve customer deadlines

• Supplier related concerns

• Meet customer’s deadlines

Linton Industries, Lynnwood, WA 1992 – 2002

Quality Manager / Engineer

• Provide customers with new product process control reports

• Develop a receiving inspection quality system

• Receiving inspection of purchased product

• Programming of Brown & Sharpe CMM Validator

.

Kenworth Truck Co. (PACCAR), Seattle, WA 1972 – 1992

Machinist / Manufacturing Engineer

• Worked with the design engineering group to maintain drawings for manufacturing ability and

completeness

• Corrected engineering drawings for proper use of Geo-Metric tolerancing using CAD

• Instructed engineers of the application, principles of geometric tolerancing

EDUCATION:

BELLEVUE COMMUNITY COLLEGE

• Just In Time Manufacturing Principals (JIT)

• Implement ISO 9001 quality system

• Audit ISO 9001 Quality System

• Geo-Metric Tolerancing

• Statistical Process Control

SEATTLE COMMUNITY COLLEGE, WASHINGTON STATE

• Four year on the job, Machinist training program, combined with college courses in Math, Science,

Metallurgy, and Machine Technology.

Contact this candidate