Manager Customer Service

James Johnson

**** ******* ****, ********, ** ***38 209-***-**** Email:*************@*****.***

SUMMARY

Accomplished operations professional with diverse experience in Solar Construction, automotive, truck tractors, buses, trailers and service industries. Proven track record for success shop start-ups and a reputation for demonstrating strong teamwork, high-energy work ethic and a commitment to customer service. Succeeds in environments where there is growth and opportunities for advancement.

HIGHLIGHTS OF QUALIFICATIONS

Renewable energy (PV Solar), received CHP s Improvement Program Award

for outstanding quality maintenance and repairs.

Received the highest operational performance rating in the Orange County district during my tenure.

Provides highest quality output of all systems in construction and roofing.

PROFESSIONAL ACCOMPLISHMENTS

SOLAR INDUSTRY

. Project Director Solar Construction

. Installation, Rack Planning and Components

. Array Orientation, PV System Configuration

. Battery Systems, Charge Controller Applications

. Sizing Calculations and Site Surveys

. Troubleshooting and Maintenance

AUTOMOTIVE INDUSTRY

. Responsibilities included restructuring garage to improve efficiency

. Designed and built service offices.

. Implemented new paperwork and processes to ensure CHP and DOT inspections passed successfully.

. Coordinate all aspects of service, from scheduling appointments, creating and tracking repair orders, maintaining . fleet and part inventories, to final inspection and control.

CONSTRUCTION INDUSTRY

. Framing drywall, flooring, plumbing, cement work, electrical work, trouble shooting and repairs, windows and doors, . roofing, landscaping, tractor work, decking and fabrication of all materials.

. Performed all aspects of construction such as fabrication on commercial and residential buildings, operated and maintained construction equipment.

MANAGEMENT

. Working closely with vendors and customers, generate productivity reports, cost analysis. . Scheduled daily work

. for all employees, and worked with outside vendors on a daily basis.

. Manage a budget between five satellite repair shops and nine mobile repair units consisting of mover 150

. employees in the Northern California and Nevada area.

. Oversee accounts receivable/payable, inventory, warranty work and shipping and receiving.

. Oversaw all aspects of personnel administration and employee development.

. Trained employees on welding, fiberglass repair, prep painting, truck/parts inventory control and Solar System!

. Headed a special project repair service, solar structures, cost analysis, and time management.

James Johnson Page 2

Earth Wind & Solar 35788 Hwy 41 Coarsegold, CA 93614

Project Director 11/2010 to 4/2013

J s Remolding & Consultant 3797 Sherrod Rd. Mariposa, CA 95338

Owner Manager & Worker 11/2003 to Current

Mariposa County Unified School 8TH & Old Hwy N. Mariposa, CA 95338

Bus garage Forman Consultant 11/2008 to 9/2009

Via Trailways Merced Transportation 300 Grogan Ave., Merced, CA 95241

Journeyman Bus Mechanic 2008 to 11/2008

United Parcel Services 657 Forbes Boulevard, So. San Francisco, CA 94080

Journeyman Mechanic 2003 to 2008

Solano Truck Center 1995 W. Cordelia Road, Fairfield, CA 94534

Service Writer 1/2003 to 12/20036

U-Haul Locations throughout California 1993 to 2002

District Manager

Shop Foreman, Maintenance and Body Shops

EDUCATION:

Baldwin Park High School, 3900 Puente Avenue, Baldwin Park, California

TRAINING AND CERTIFICATION:

Unitech Education Solar PV Systems (Renewable Energy) Certification. Site Surveyor, Sizing, Permitting,

Electrical, Design PV System and Installation.

Engine Diagnosing, Air conditioning, Front-end/Rear-end, Electrical Troubleshooting, Brake Systems,

Transmissions, preventative Maintenance, Auto Body & Finishing.

REFERENCES:

Professional and personal references available upon request.

References

Wes Mingle: Truck Driver Home 706-***-**** / Cell 706-***-****

2158 Holcomb Rd. GA Dalton 30721

Marie Burke: H.R. Manager Home 281-***-**** / Cell 925-***-**** / Work 832-***-****

4506 Kelliwood Park Ct. Katy, TX 77450

Julie Castillo: Social Worker Home (Cell ) 909-***-****

1555 Wild Pony Path San Bernardino, CA 92407

Contact this candidate