Customer Service Quality Assurance

Objective

Obtaining the Corporate Recruiting position allowing for my skills to be useful within your organization. To show my skills of

recruiting, communication, and project management, proven by 5+ years of successful, profitable employment.

Profile

Motivated, personable business professional with a vast amount of knowledge and a successful track record of profitable

employment and business development. Executive level staffing consultant and recruiter with a proven history of placing

technical and non technical professionals on a permanent and contract basis. Exceptional communication and interpersonal

skills, working with clientele at all levels. Diplomatic and tactful with professionals and non professionals at all levels, and

accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting

guidelines.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to

easily transcend in all circumstances. Thrive in deadline driven environments. Excellent team building skills.

Skills Summary

Project Management Full Cycle Recruiting

Report Preparation Written Correspondence

General Office Skills Computer Savvy

Customer Service Scheduling

Marketing & Sales Front Office Operations HR Practices

Lead Generation

Professional Experience

Mattson Resources 1/2013 Present

Full life-cycle recruiting in the Engineering/IT division which includes candidate sourcing and business/client

development

Manage full life cycle requisition process: post open positions to appropriate job boards, source resumes and

qualified candidates, conduct pre screening phone interviews and facilitate candidate feedback process,

conduct on site interviews with hiring manager, facilitate selection process, negotiate compensation packages,

and extend employment offers

Consult with hiring managers to identify and understand technical skills and qualifications sought to fill open

positions with high quality niche talent

Research and actively network with unique sourcing avenues for specialized and diverse applicants to include

professional societies, university programs and alumni associations

Partner with Human Resources Managers to provide additional HR support to shared internal clients during

recruiting and hiring process to effectively communicate compensation and hiring policy and HR laws

The Eleven Agency 10/11 1/13

Coordinated Recruiting and hiring for Sony Specialist, Google Chrome Specialist, and Nestle Programs. Demonstrators,

Supervisors and Managers, Specialists Reps, Document Retrieval, Quality Assurance, Project Managers, and many

other positions.

Fulfilled all Client’s hiring requests handed down by senior management.

Filled well over 500 vacancies with a one year timeline.

Sourced for candidates through a variety of social media, search engines, sourcing

websites, constantly networking.

Received pay bonus after first 90 days due to stellar performance and contribution.

COMFORCE 10/08 10/11

Coordinated Recruiting and hiring for healthcare Specialist, program/project managers, Supervisors and Managers,

Specialists Reps, Document Retrieval, Quality Assurance,, and many other positions.

Fulfilled all Clients’ hiring requests handed down by senior management.

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Filled well over 500 vacancies with a one year timeline.

Sourced for candidates through a variety of social media, search engines, sourcing

websites, constantly networking.

Received pay bonus after first 90 days due to stellar performance and contribution.

Robert Half international 09/06 – 9/08

Oversee Day-to-Day recruiting operations and provide impeccable results:

Recruiting, hiring and placing IT professionals in full-time positions

Managing ongoing engagements to deliver outstanding customer service to both clients and candidates

Providing consistent communication and career guidance to candidates

Participating in industry trade associations to increase our presence within the local IT community

Cold call potential clients and secure job orders daily

Recruit and consult It professionals regarding new job opportunities

Education

Linn State Technical college – saint louis, Mo

Associate of Applied Science Certificate Jan 2005 Feb 2006

Power sports Technician / Minor Business Administration

Missouri State Community COLLEGE – saint louis, mo

Business Administration/Marketing Studies Sep 2004 – Sep 2005

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