Software QA Manager
Resume:
Richard A. Girkin Objective
**** ****** ***** * *** to utilize my talents as an IT professional in a
manner that will provide value for the organization I'm
Edmond, OK 73003 with through hard work and perseverance
*******@***.***
Employment History
Software QA Manager/ Release Manager
January 2010-April 2013 Love's Travel Stops and Country
Stores, Oklahoma City, OK
Responsible for building up and maintaining QA environment
in VMWare hosted VM servers (Windows Server 2008), IIS 6,
IIS 7, IIS 7.5
Responsible for building a production equivalent of the QA
environment, but with multiple nodes behind hardware load
balancers for load balancing and failover (using Brocade
load balancers)
Responsible for leading Change Control Advisory Board
weekly meetings to approve releases to production, ensuring
that all testing and release documentation artifacts are
attached to each request for change
Responsible for deploying web applications, web services,
Windows applications, and Windows services to QA
environment and production.
Hiring/Corrective actions as manager of the QA team ranging
from 6-9 QA analysts
Lead Daily Scrum with QA Team for handling of day-day
testing activities
Goal Setting/ Annual Reviews for QA Team
Test Planning and Execution in Visual Studio 2010/TFS 2010
and 2012 with Microsoft Test Manager
Test Automation with coded UI tests in Microsoft Test
Manager/Visual Studio 2010
Load testing with unit tests written by development team
Leading test plan peer-reviews
Leading/Setting Standards for UAT approach with
customers/project managers/business analysts assistings.
Organized UAT sessions.
Setting standards for QA test runs/artifacts produced
Metrics on QA progress
Oversee testing of: web applications, web services SOA
framework, Windows services, Winform Applications, Security
Framework/Internal Portal written in VB.net, C#.net.
Testing of SQL Server 2000, 2005, 2008 stored procedures
Testing of SSIS packages in SQL 2008
Testing of very complex operational based SSRS reports and
reports with XSLT transformation
QA Lead
October 2008-January 2010 Factor Software, Oklahoma City,
OK
Lead Test Analyst on StoreTrak back office product for
Retail C-Stores
Integration Testing between
Sapphire/Ruby/Gilbarco/Passport/Retalix POS systems using
interfaces written in C#.net
Platform performance testing of Informix data backend
processes with SCO Unix/Linux
Web Application for Warehouse Inventory Levels, Fuel Tanks
Levels and Other C-Stores and Fuel Depot sites.
Lead Point of Sales QA Analyst/Level 3 Support (10 years of
experience)
May 1999-October 2008 Order-Matic Electronics Corp, Del
City, OK
End-End Point of Sale Testing for Multiple POS platforms
(Linux, Embedded, Windows) POS applications were written in
C++, Assembly Language, and C#.NET as well as VB.NET (10
years)
Credit Card PAYS (for Sonic Drive-In Implementation of
credit card processing) end-end testing with Hypercom card
readers, middle-ware to payment processing software for
online/offline transaction scenarios via the POS systems (5
years)
Configuration/ Testing of proprietary Linux based POS
motherboard with 17 video ouputs and 34 fiber optic serial
ports using emulation software. Assisted in finding Mutex
locks/communication issues via logging. Basic hardware
device troubleshooting, testing thermal printer
interactions
Testing of Motorola 68000 based POS with 8 video channels
and 24 fiber-optic serial inputs/outputs. Applications were
stored on flashable EEProms
Testing of home-grown credit card readers utilizing
encryption keys etc injected into the device firmware
Testing of Back-Office software tied to POS systems for
store operations reporting/ cash handling/ product mix/
End-of-Day processes.
Customer Support and Level 3 Tech Support As Needed
Technical Contact from beginning to end of PABP/PA-DSS
certification of POS and middleware with QPASP auditors
Education
University of Central Oklahoma Edmond, OK
Bachelor's of Business Administration (MIS Major)
Other Experience
4 years serving as Secretary Treasurer/Bookkeeper of
Southside Assembly of God
References
Lawrence Mantin (Applications Development Manager Factor
and Love's)
********@******.***
Keith Nicholson (Sr. .NET developer Love's, Microsoft
Technical Account Manager) **********@**********.***
Other references can be found on LinkedIn profile here:
www.linkedin.com/pub/andy-girkin/17/639/156/
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