Reseda, CA *****
******************@*****.***
Martha Griffith
Objective
To utilize my experience in a challenging environment as a team player
where I can offer my experience and qualifications.
Experience
2010-2013 Blue Shield Of CA Woodland
Hills, CA
Medicare Claims Examiner
> Processing professional/facility claims.
> Processing 100-200 Medicare claims daily.
> Work within an AS400/MC400 system.
> Reviewing HCFA-1500 & UB-04.
> Researching contracts and benefits.
2009-2010 ANTHEM BLUE CROSS Newbury
Park, CA
Customer Service Rep I
> Assisted customers in a high volume call center
environment.
> Taking 60-100 calls daily
> Assisting customers with benefit questions.
> Maintained excellent customer relations and developed
customer rapport.
> Policy enrollment and collections of payments.
Education
John H. Francis Polytechnic 99 (HS Diploma), Business
Learning Center 05 (Microsoft Office Programs), Career
College Consultants. Inc 08 (Medical Billing/Coding)
References
Upon Request