Manager Management

BRENDA M. DAYS

Phone: 717-***-**** ***** Addison Patent Lane

Accokeek, MD 20607 ***********@***.***

SUMMARY OF QUALIFICATIONS

Operations Management Professional with career record of driving exceptional results and achieving sustainable profit improvement who:

Delivered more than $7 million in annual cost savings over 5 years.

Looks beyond the status quo to target issues, map solutions, navigate around roadblocks and lead teams to world-class performance. Identifies opportunities, and structures/executes operations improvement initiatives that add to bottom-line earnings. Zeroes in on areas for improvement, establishes objectives, gains consensus and engages staff to complete projects as a cohesive, high-performance team. Proven record of streamlining operations, reducing costs, and developing best practices. Passionate about delivering to objectives and exceeding all expectations. Strong understanding of warehouse management systems, food/plant safety, automated guided vehicles (AGV), ERP systems, transportation and strategic planning.

STRENGTHS

Operations Management Supply Chain Management (SCM) Logistics / Distribution

Continuous Process Improvement Strategy Development / Execution Inventory Control

Relationship Management Staff Development / Training Food Safety / Regulatory Compliance

Cost Reduction / Profit Improvement Team Dynamics / Leadership Lean Principles / Kaizen

EDUCATION, TRAINING AND CERTIFICATIONS

Master of Business Administration, University of Phoenix, Phoenix, AZ, 2008

Bachelor of Arts, Information Systems Eastern University, St. Davids, PA, 2005

Penn State Project Management American Institute of Baking (AIB) Hazardous Area Critical Control Point (HACCP) 2007

SAP R/3 Electronic Warehouse Management Systems (EWMS) ETRICC DLX™ Warehouse Management Systems

Transportation Management (TM) Kellogg Company Frontline Leadership Competitive Solutions Integration Leadership Training

Dale Carnegie Effective Communications and Human Relations - recipient of Dale Carnegie Highest Achievement Award

HACCP Certified, 2007 Competitive Solutions Management Certification, 1999 Front Line Leadership Certification, 1999

PROFESSIONAL EXPERIENCE

COCA-COLA COMPANY Alexandria VA

Warehouse Manager II 2010 - Present

Direct supervisory level personnel in daily operations of warehouse shipping and receiving

Train, evaluate and develop team members

Schedule warehouse team members to meet the financial demands of the warehouse operations

Manage necessary space for stock rotation

Responsible to maintain appropriate inventory levels and product loss control via automated warehousing

Managing 160k sq ft warehouse for a total annual sales of 10mm cases

Manage labor within a $1.5mm annual OPEX budget.

Manage the execution of Warehouse Optimization processes to sustain P&L results

KELLOGG COMPANY Lancaster PA

Warehouse Operations Manager 1997 - 2010

Direct operations of manufacturing warehouse producing and shipping more than $1 billion in consumer products per year.

Manage 50 union and 8 salaried staff, as well as $765K annual operating budget.

Design/implement programs to optimize operations, maximize resources and reduce costs.

Delivered $5+ million dollars in transportation savings by optimizing use of carriers to leverage volume discounts.

Recipient of 2008 W.K. Kellogg Values Award for assistance provided to plant in Canada; trained staff on warehouse management system (WMS), enabling the plant to ramp up on schedule and within budget.

Drove $482K cost savings in 1 year, versus $92K projection by implementing Plant Cubing Project that ensured trucks were safely and effectively filled to capacity, and SKU mixes were optimized; model was benchmarked and rolled out corporate-wide.

Increased productivity and decreased costs by partnering with internal robotics expert; defined requirements and oversaw installation of $5.5 million Automatic Guided Vehicles (AGV) system; improved inventory accuracy from 97.5% to 99.9%.

BRENDA M. DAYS

Phone: 717-***-**** 16303 Addison Patent Lane

Accokeek, MD 20607 ***********@***.***

KELLOGG COMPANY Lancaster PA

Warehouse Operations Manager 1997 - 2010

Saved $450K annually by managing 5-year Direct Plant Shipment (DPS) to supply and support product distribution across the East Coast region; responsible for 76% of companywide DPS savings.

Maintained Damage Upon Receipt at <47% of 2007 budgeted threshold, from .06% to .02% of 1.2 million pallets shipped.

Boosted loading productivity 30% and doubled unit loads handled by implementing performance accountability, production standards/metrics, and providing guidance to supervisors to manage workload more effectively.

Coached and mentored more than 5 direct reports to promotion; provided opportunities to increase visibility, manage special projects, develop management skills, and achieve educational requirements.

Selected "Super-User" for SAP implementation; trained/motivated end-users and provided implementation support to plants in Mexico, Canada, and the United States (Tennessee, Nebraska, and Michigan).

KELLOGG COMPANY Lancaster PA

Traffic / Distribution Manager 1988 - 1996

Managed day-to-day operations of outbound/inbound shipping and storage operations; served as key liaison between corporate logistics and local manufacturing plant distribution.

Directed 85-member team of union staff and salaried employees.

Generated $219,885 in carrier compliance savings through effective planning and by putting processes in place to ensure use of most profitable carriers for specific destinations.

Achieved Loading Case fill of 99.97% versus goal of 98% by evaluating orders to ensure order and inventory accuracy.

Championed and promoted resolve for K-One shipping stability across the entire organization.

Voted by peers to serve as President of Women in Supply Chain for Lancaster Plant.

Planned, organized and hosted the Divisional Carrier Conference.

Early roles with Kellogg Company include positions of continuously increased scope and responsibility in traffic planning, traffic coordination, inventory control, industrial engineering, and data entry.

TECHNOLOGIES AND SKILLS

Warehouse Management Software systems: SAP, TM and DM+

Enterprise Resource Planning (ERP) systems

Microsoft Office Suite: Word, Excel, Power Point, Publisher

Automated Guided Vehicle (AGV) Operation

E'TRICCS (Egemin Transport Intelligent Control Center - real-time AGV management software)

EWMS (Electronic Warehouse Management Systems)

E-Commerce

Experienced in network administration and systems installation / Troubleshooting and repairing computer systems/peripherals

VOLUNTEER ACTIVITIES / COMMUNITY INVOLVEMENT

Lancaster County Multiple Sclerosis Walk

Lancaster County Cancer Walk

Lancaster Women's Abuse Center

Foster Parent Association

Organized community functions on a college campus

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