Lou Davis
Lake Como, N.J. ****9
*********@*******.***
Objective: An interesting
position with a growing company
Experience: The Paramount
Diner
Manasquan N.J.
Owner
12/2007 to 01/2013
? Managed all daily operations of the restaurant.
? Executed daily operations from open to close of the restaurant.
? Supervised preparation of meals and beverages for customers.
? Wrote, designed and produced menus.
? Trained and managed front of house and back of house employees and
achieved significant improvements in their productivity.
? Managed inventory and ordering of food, equipment and supplies.
? Trained servers, hostesses, cooks and bussers in company standards and
procedures.
? Arranged for routine maintenance and upkeep of the restaurant, its
equipment, and facilities.
? Supervised and managed breakfast and lunch diner, open seven days.
? Managed all administrative and human-resource functions of the
business, including recruiting new employees, monitoring employee
performance, and training.
? Supervised 11 employees, scheduled work hours, resolved conflicts,
determined salaries.
? Studied sales records to determine which menu items are most popular.
Created new menus in consultation with the chef.
? Minimized waste by using food leftovers and proper ordering.
? Supervised routine food preparation operations.
? Structured and maintained a high quality casual dining Main Street
restaurant.
? Chose suppliers for best quality and most competitive cost.
? Placed orders with distributors and scheduled delivery of fresh food
and supplies
? Planned for routine services such as linen service and heavy-duty
cleaning of kitchen equipment.
? Ensured compliance with all regulatory requirements and facilitated
inspections.
? Motivated employees to work as a team and provided one-on-one training
to key personnel.
? Ensured that diners are served properly and in a timely manner.
? Responded to telephone requests for take out orders special food prep
requests and large party reservations.
? Investigated and resolved customer complaints about food quality or
service.
? Monitored orders in the kitchen to determine where backups occur, and
worked with the chef to remedy the situation.
? Directed the cleaning of the dining areas and washing of tableware,
kitchen utensils, and equipment to comply with company and government
sanitation standards.
? Purchased and maintained restaurant equipment and supplies.
? Monitored employees and patrons to ensure personal safety of everyone.
? Purchased food, maintaining effective inventory control.
? Kept employee work records, prepared payroll, and completed paperwork
to comply with licensing laws and reporting requirements of tax, wage and
hour, unemployment compensation, and social security laws.
? Provided personalized service to all my customers.
? Provided direction and assistance to all my employees.
Coast Cities Equipment
Sales
Neptune N.J.
Parts
Manager
3/2003 to 11/2007
? Managed all aspects of parts department for heavy duty truck dealership
and service.
? Maintained over $120,000 worth of inventory. Ordered to replace sold
items, introduced new inventory up to date with current demand, and phased
out old inventory as needed.
? Managed service department in service managers absence.
? Billed accounts for parts sold.
? Sold parts over the counter to walk in customers as well as commercial
accounts.
The Quay
Restaurant
Sea Bright
N.J.
Restaurant
Manager
10/1999 to 3/2003
? Ensured customer satisfaction with their dining experience.
? Chose suppliers for best quality and most competitive cost.
? Supervised 25 employees, scheduled work hours, resolved conflicts.
? Managed inventory and ordering of beer / liquor, equipment and
supplies.
? Trained servers, hostesses, and bussers in company standards and
procedures.
? Provided personalized service to all my customers.
? Ensured that diners are served properly and in a timely manner.
TGIFridays
Old bridge N.J.
FOH
Manager
11/1997 to 10/1999
? Supervised over 50 employees, scheduled work hours, resolved conflicts.
? Supervised routine food preparation operations.
? placed orders with distributors and scheduled delivery of fresh food
and supplies.
? Ensured compliance with all regulatory requirements and facilitated
inspections.
? Investigated and resolved customer complaints about food quality or
service.
? Monitored orders in the kitchen to determine where backups occur, and
worked with the chef to remedy the situation.
? Directed the cleaning of the dining areas and washing of tableware,
kitchen utensils, and equipment to comply with company and government
sanitation standards.
? Monitored employees and patrons to ensure personal safety of everyone.
Community: ? Active volunteer for "S.A.V.E."
(Shore Animal Volunteer Enterprises)
? Active volunteer for "Homeless Animal Lifeline"
License: ? TIPS
"Train The Trainer" certified
? Previously Serve Safe certified
Education: East Brunswick High
School
East Brunswick,N.J.
High School
Diploma
1986
Middlesex County
College
Edison, N.J.
Studied Business
management
1986 - 1989
References: Available upon request