Customer Service Quality Assurance

Zachary R.S. Griffin

** ******** ****

Haverhill, MA 01830

(603) 490–6238

***************@*****.***

http://poearts.foliotek.me/works

EDUCATION:

Bachelor Degree in Digital Entertainment and Game Design

Expected Graduation Sept. 2013

Associate of Applied Science Degree, IT Multimedia

Graduated June 2011

ITT Technical Institute, Wilmington, MA

• Achieved Perfect Attendance & Highest Honors Awards

• Achieved Dean’s List

• National Honor’s Society

SUMMARY:

Motivated team player with demonstrated talent for deploying research and analyzing

complex

processes for improved opportunities. Enthusiastic self-starter who can boost productivity

as well as a

goal driven achiever with strong organization skills, detail oriented. Worked productively

on extensive projects in Web Design, Animation and Flash

SKILLS:

-2D Animation - HTML & Web Scripting - Concept Documentation - Web Template

Design

- Graphic Design - Interactive Design - Digital Video Editing/Enhancing - Freehand

Drawing

SOFTWARE PACKAGES:

Photoshop

Flash

Dreamweaver

Unity

Director

After Effects

DESIGN EXPERIENCE:

Web Designer/QA Tester (Contract - Pearson Portals)

July/August 2011

nSight, Woburn, MA

Designed Pearson Portals

Handled Quality Assurance of Pearson Portals

Video Captioning

OTHER EXPERIENCE:

Cashier/Food Ave. Associate

Sept. 2010-present

Target, Salem, NH

Train new employees

Prepare foods according to company standards

Provide courteous customer service

Contact this candidate