Manager Home Health

Donna Wigle

#*** *** ***** ** *

Victoria, BC V*A 6W4

Cell: 250-***-**** Email: *.*****@*******.***

Highlights of Qualifications

Extensive experience in planning and directing administrative affairs and providing support to

President and Senior Staff Members

Brings strong organizational and communication skills, and ability to independently plan and

direct high-level business affairs. Able to handle a multitude of details at once, meeting deadlines

under pressure.

Outstanding leadership and problem-solving abilities, innate ability to analyze team members and

create innovative methods to motivate them.

Strong analytical decision making skills; effective problem identification, analysis and resolution.

Exceptional communication and interpersonal skills; easily interact with people of all levels;

establish excellent working relationship with team members. Effective negotiator, positive

attitude, personable demeanor, and professional image.

Professional Experience

KMC Mining - Senior HR Advisor / Contract Management Jan./11 –

Apr./13

• Oversee and hands-on activities of posting for, interviewing, hiring, on-boarding and training of

new recruits

• Developed recruitment & retention strategies for multiple office locations

• Performance Improvement planning & development

• Assisted senior supervisors with strategies to chair termination hearings, and handle other

sensitive HR activities.

• Succession planning

• Labour relations: Co-negotiated Union Collective Agreement ; Monthly stewardship meetings

with of KMC Mining clients –Syncrude and Suncor

• Development of performance incentives for non union staff members

• Project Reporting

• Contract Administration

Bayshore Home Health Care – Client Service / HR Generalist May /08 – Dec /

10

• Client Service Manager – responsible for introducing Bayshore Home Health as a Home Care

option to both corporate and private clients

• Hiring staff with specific qualifications to match specific client needs. Scheduling the staff.

• Doing on-going assessments of both clients and staff

Procura – Corporate Office Administrator / EA to the COO Oct/04 – Apr/08

• Oversee Accounting / Administration Departments – Canadian, US and Australia

• Payroll, Accounts Payable, Accounts Receivable, Month end and Year End reconciliations

• Payroll and benefits administrator for all divisions of Procura

• Project lead for P & P manual

• Part of the management team responsible for strategic planning and implementation

• Executive Assistance to COO

• Oversee staff of 5 within payroll / administration department

VIATeC– Office Manager / Financial Overseer Oct /01 – Sept /

04

• Daily bookkeeping – invoicing, accounts receivable, accounts payable, payroll

• Month end and Year End reconciliations

• Financial reporting – Cash Flow, Income Statement, Balance Sheet, Budgeting and Forecasting

• Reported to a Board of Directors on a monthly basis

• Oversee projects funded by various government agencies

• Web based projects – e-bulletin, online event registrations, job postings, event postings

• Coordinate events – VIATeC Awards, Island Tech, Monthly member’s meetings, Educational

Seminars, Golf Tournament

• Assistant to the Executive Director

Education

• University of Calgary: Four (4) years Bachelor of Education degree.

• University of Calgary: Two (2) years towards Bachelor of Arts in Political Science before

switching to Education.

• University of Calgary: Two (2) Management Training Diploma

• Sprott Shaw Victoria: Full Cycle Accounting

• Royal Roads University Five (5) courses toward CHRP

References upon request

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