**** ****** *** **. ***. ****, CARROLLTON, TX. ***10
PHONE 972-***-**** ā¢ E-MAIL ****.********@*****.***
Venus L. Wise
OBJECTIVE
To provide strategic direction and leadership required to achieve critical business objectives, promote continuous improvement, and create a work environment conducive to personal and professional development.
EMPLOYMENT
Diebold Incorporated October 2012 - Present Coppell, TX
Order Specialist (promotion)
Work with the Customer, Project Managers, Sr. Project Manager, Sales Rep., Manufacturing and Job Site Coordinator. Review each order; verify with Sales what was sold, ensuring all requested equipment has been ordered. On weekly conference calls with the job site coordination team to verify and meet customer requested installation date. Work with Manufacturing on weekly conference calls to expedite equipment orders and improve time to install. Also responsible for shipping and receipt of equipment and all configured options are present (hardware). Verification that all installation work has been completed and resolve any issues as a result. Responsible for customer satisfaction and the closure of orders per account.
Diebold Incorporated April 2012 - October 2012 Coppell, TX
Project Coordinator
Submit resource request to dispatch Diebold techs onsite, create PO templates for the Job Site Coordinator to give to the sub-contractor, pull documents from our Oracle database, and work with Order Specialist and tracking the completion of the installations.
Diebold Incorporated October 2004 - April 2012 Coppell, TX
Product Application Specialist
Worked with architectural drawings and Diebold equipment specs to create shop drawings for installation. Worked with architects on solutions to meet equipment requirements. Worked with sales and verified the equipment that was sold to customer was the best to fit the needs of the branch.
Robinson Industries September 2002 - July 2004
Drafter
Responsible for the layout of communication cable trays and conduit of Terminal āDā at Dallas-Fort Worth Airport. Creation of shop drawings for submittal and construction field use. Worked closely with field installers on any changes or problems in the field requiring redesign of cable tray and conduit do to conflicts with other disciplines. Onsite survey for as built drawings on models.
MCI WorldCom June 1999 - September 2002
Drafter
Responsible for the layout the placement of communication equipment. Do site surveys and verify exact placement of each piece of equipment.
EDUCATION
September 1996 - May 1998 Brazosport Jr. College Brazosport, TX
Drafting and Design
January 1989 - January 1991 Brazosport Jr. College Brazosport, TX
General Studies
SOFTWARE & TRAINING
Oracle Database System, Implementation Management and Planning, Sessions, Menlo, BAAN, Data Order Management System, PowerPoint, Word, Excel, Outlook, Lync, Visio, Bently Microstation XM & V8i