Customer Service High School

Marta Adorno

**** ******* **** **** *** ***

Kissimmee Florida, 34741 407-***-****

************@*****.***

Objective

Bilingual professional with diverse experience in customer service experience. Seeking a good

opportunity in a good company that enables me to improve my skills, increase my practical experience,

fulfill my personal ambitions and expand my knowledge.

Abilities

8 years of customer service, retail and hospitality experience

Excellent written and verbal communication skills, with an eye for detail

Extremely productive in a high volume and high stress environment

Proficient in the use of Microsoft Word and Excel

Self starter with a can do attitude

Employment History

December 2009-Present Ghirardelli Chocolate Co. Orlando, Florida

Trainer

Cash Handling

Customer Service

Exceeding guest expectations

Training our new employees

September 2007- October 2009 Westgate Lakes Resort and Spa

Lead

Leading our employees and giving them direction

Customer Service

Cash Handling

Proving 100% guest satisfaction

February 2005- September 2007 Checkers

Cashier

Customer Service

Cash Handling

Education

Valencia College 2009-Present

A.S in Nursing

Poinciana High School 2003-2007

High school diploma

References

Kelly Lacen

863-***-****

Lindsey Owen

321-***-****

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