Customer Service/ Security Supervisor Experience
Resume:
Edna I. Figueroa
**** *. ******* **** *********
Unit #5
To seek employment in a position that I will be suited for, and to be a part of an
Orlando, FL
organization where hard work will be rewarded and where career advancement will
always be a possibility.
********@*****.***
Employment History
Shift Supervisor/Field Supervisor(Captain)
5/15/09-Present AlliedBarton Security Services, Miami/Orlando, FL
Nemours Children’s Hospital:
Ensure all personnel are prepared and fit for duty with all assigned equipment,
are in uniform compliance. Ensure the safety and security of the NCH
campus, including all areas, patients, visitors and associates. Respond to all
calls for service, with special attention of life safety codes.
Miami-Dade GSA & Water and Sewer contract:
Conduct on-site inspection, supervision, and training of personnel assigned to
provide services to Miami-Dade County (GSA). Answer questions, resolve problems,
respond to emergencies and complete all necessary reports specified in this contract.
Ensure that all security officers have materials, uniforms, and equipment sufficient to
perform required duties.
Air Security Officer
11/08/10-7/19/11 Akal Security, Espanola, NM
Federal Contract with ICE. Maintained constant guard, physical control and
observation of the prisoner/detainee(s) at all times.
Field Supervisor/Lieutenant
6/24/07-11/18/09 Security Alliance, Miami, FL
Conduct on-site inspection, supervision, and training of personnel assigned to
provide services to Miami-Dade County (GSA).
Answer questions, resolve problems, respond to emergencies and complete all
necessary reports specified in this contract.
Ensure that all security officers have materials, uniforms, and equipment sufficient to
perform required duties.
Education
8/1980-6/1983 Hialeah-Miami Lakes Senior High, Hialeah, FL
Diploma
8/1989-11/1989 Miami-Dade Community College, Miami, FL
Corrections Officer certificate
Skills
Bilingual English and Spanish, First Aid/CPR, Excellent communication and
interpersonal skills, Basic knowledge of Microsoft programs, and Basic math skills.
Contact this candidate