Food Service Leader

Confidential

Boca Raton, FL *****

561-***-**** ( *********@*****.***

PROFILE: FOODSERVICE LEADER

Merchandising - Category Management - Sales Management

Track record of building world-class operations, driving best-in-class

performance across all foodservice metrics, and creating profitable,

sustainable businesses.

> Distinguished 17-year career spearheading merchandising, marketing, and

sales for divisions with up to $30M inventories. Expert in setting goals

and establishing individual accountability for performance expectations.

> Fact-based, data-driven decision-maker skilled in introducing processes,

procedures, and practices that yield improvements in productivity and

profitability.

> Empowering leader skilled in training, mentoring, and building high

performance teams.

Expertise in:

( Strategic Sourcing & Procurement ( Strategic Planning &

Execution ( Marketing & Sales Strategies

( Process & Productivity Improvements ( Training, Coaching &

Mentoring ( Budget Management

( Financial Analysis & Cost Management ( Cross-functional Team

Leadership ( KPIs / Performance Metrics

Professional Experience

Confidential Corp. - Boca Raton, FL February 2010 - Present

Director of Merchandising and Marketing - South Florida Division

Promoted through ranks with eight progressively responsible positions in 17

years.

Direct all facets of category management, purchasing, cost management,

inventory management, and marketing for division with $30M inventory.

Support sales efforts via internal pricing deviations, new item requests,

purchases, and vendor management. Assist in RFP conversions, pricing, and

LMAs throughout State of Florida. Participate in division meetings to

monitor and maximize resources, margin, sales, marketing, daily service

levels, and category performance. Lead team of 20 employees including

category managers, buyers, and specialists. Manage $400K annual marketing

budget.

o Boosted service level to 99.3% by providing procurement department

with tools, training, and coaching required to deliver service

enhancements, as well as holding buyers accountable to standards.

o Reduced spoilage 40%, cut DIOH by 4 days representing 10% improvement,

and increased cost management accuracy to 98% by clearly defining

goals, posting weekly results, and holding staff accountable to goals.

o Positioned sales force as customer consultants by introducing

marketing and sales support improvements including marketing tools and

product communications.

o Executed corporate-wide initiative to deploy new category management

structure by partnering with regional and local staff to transition to

new roles, responsibilities, and expectations.

Confidential Corp. - Fairburn, GA March 2004 - February 2010

Director of Merchandising - Atlanta Division

Directed all merchandising and procurement activities including service

level, inventory, DIOH, excess inventory reserve, spoilage, and total

category management. Supported purchasing, marketing, and sales efforts

through food shows, promotions, pricing, and cost negotiations. Led team of

30 personnel.

o Built world-class merchandising department by recruiting staff of 30

talented category managers, buyers, and sales specialists, as well as

developing and implementing processes, procedures, and metrics.

o Ranked among Top 10 of all company divisions for six consecutive years

by driving best-in-class performance for inventory DIOH, spoilage,

excess inventory, and service level metrics.

Confidential Corp. - Norcross, GA March 2001 - February 2004

Director of Merchandising and Marketing - Norcross, GA Division

Drove profitable revenue growth across all categories through strong

inventory controls, marketing support, and local program negotiations. Led

team of 10-15 buyers.

o Surpassed prior year purchase allowances and marketing income by $1.2M

through vendor negotiations and sales promotions.

o Promoted after one year as Category Manager for Center of the Plate

(COP), Produce, and Dairy categories.

Confidential Corp. - San Diego and Santa Ana, CA February 1996 - March

2001

Category Manager - Southern California Division

Promoted through ranks to manage pricing, items, and service/inventory

levels for COP, Dairy, and Produce categories. Hired as COP Specialist and

transitioned through Senior Buyer - COP and District Sales Manager to

Category Manager

o Achieved double-digit sales growth in all three categories through

product training, broker support, and sales promotions/blitzes.

o Met and/or exceeded company and industry service, inventory, and

spoilage standards by setting clear goals and holding staff

accountable to those objectives.

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