Customer Service Data Entry

Stan M. Strausser

**** ********* ** *********, ** 44109 440-***-****

***********@*******.***

Objective:

To obtain a position that utilizes my work experiences in customer service, collections,

data entry and accounts receivable.

Experience:

Check Smart Financial 10 /2012 to Present Parma Heights, Ohio

Collections Representative:

Customer service duties including data entry and call center

Timely and accurate management of accounts including collections

Collection of bad debt for check less loans using skip tracing

PharMerica /Account Temps 5 /2012 to 10 /2012 Westlake, Ohio

Accounts Receivable Representative:

Timely and accurate management of client accounts including collections.

Customer service duties; payments, and data entry.

Global Read Services 2 /2012 to 5 /2012 Westlake, Ohio

Accounts Receivable Representative:

Timely and accurate management of client accounts including collections.

Customer service duties; opening of new accounts, payments, and data entry.

Ken-Mac Metals/Account Temps 8 / 2011 to 2 / 2012 Middleburg Heights, Ohio

Accounts Receivable Representative:

Timely and accurate management of client accounts including collections.

Customer service duties; opening of new accounts, payments, and data entry.

Receivable Management Services 6 / 2010 to 6 / 2011 Richfield, Ohio

Collections Representative:

Management of third party collection client accounts.

Customer service duties including data entry and call center experience.

Collection of bad debt for various companies using skip tracing and credit bureaus

Temp Agency Employment 11 / 2008 to 6 / 2010 Cuyahoga County, Ohio

Clerical /Accounts Receivable Associate:

Collection of bad debt for various companies using skip tracing and credit bureaus

Customer service duties including data entry and call center experience.

Authenticating terms and agreements of customer contracts.

Lakewood Auto Credit 9 /2008 to 11 /2008 Lakewood, Ohio

Assistant Finance Manager:

Authenticating terms and agreements of customer contracts. Approval of new loans,

collection efforts on old accounts, and data entry. Collection efforts of delinquent

accounts using credit reports and skip tracing,

United Consumer Financial Services 10 /2001 to 8 /2008 Westlake, Ohio

Contract Buyer:

Authenticating terms and agreements of customer contracts.

Approval of new loans, customer service, and data entry.

Collection efforts of delinquent accounts using credit reports and skip tracing

Integrated Marketing Technologies, Inc 1/2001 to 9/2001 Brunswick,Ohio

Customer Service Representative:

Timely and accurate management of client accounts,Inventory Management of various

companies, data entry, And efficient order processing over the phone and by mail.

May Credit Service Center 8/1998 to 12/2000 Lorain,Ohio

Senior Customer Service Representative:

Mentoring new employees in nesting period of training. Monitoring in-coming customer

service calls for development of associates verbal communication skills and

adherance to company policies and procedures. Responsible for descalting supervisor

calls, handling the issue of concern and retaining the customer to continue business

with the company.

Education:

Admiral King High School / Lorain, Ohio Graduated – 1995

Affiliations:

Boy Scouts of America – Eagle Scout

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