Customer Service High School
Resume:
Alexis
Objective
Broxterman
To obtain a secure and long term position in a reputable company that will
Livermore Ca 94550
utilize my experience in management and customer service to improve
customer satisfaction.
aakbroxterman@yaho
o.com
Employment History
Cafe Manager
12/10 to 11/12 Barnes and Noble Booksellers, Tracy,Ca
• Deliver positive financial results through efficient execution of initiatives, use
financial reports to identify additional sales, in stock and trend opportunities
• Created a 3% increase in gross margin annually
• Received 4 achievement awards for highest annual percentage increase
• Plan and assign work to optimize payroll budget
• Understand and execute Integrated Store Operations
• Coach and communicate with co-workers about all products and services,
share product knowledge
• Select, Interview, and oversee new hires and training ensuring a smooth
acclimation to the store
• Prepare and deliver performance reviews
• Protect company assets by controlling both internal and external loss
Manage inventory levels, receiving, waste control, and equipment maintenance
and repair
Cafe Lead
8/08 to 12/10 Barnes and Noble Booksellers, Dublin,Ca
• Maintained vendor relationships
• Served as company liaison between servers and management
• Implemented visual merchandising standards
Met and exceeded company assigned goals
Café server
4/08 to 8/08 Barnes and Noble Booksellers, Dublin,Ca
• Served as point of sale
Process cash sales
Education
1998 to 2002 Livermore High School, Livermore,Ca
• High School Diploma
Regional Occupational Program 2001 to 2002 Marketing and Business
Ownership
Contact this candidate